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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great for the $. Soft outta the box. A little slippery on the pegs. Fit a bit big but some insoles solved that
I have bought stuff from these guys a few times now any it always goes smoothly
I've been looking for a nice reasonable moto jacket. I came across this one and read all the great reviews...it's very nice. The leather is has a nice weight, not dull or cheap looking, braid detail and a little gather in the back makes it look feminine. I also like that you can unzip the liner out if need be. I compared it to a designer brand jacket I bought previously and returned it because it was overpriced and the quality was not good as this moto jacket. I will definitely buy another jacket from this company.
Thick, good looking leather. Nice liner. Very warm.
I bought these before and when that set were out I bought these.
Quick delivery, true to size, a little stiff, but will break in nicely. Looking to order another pair soon.
Shoulder Pads, not sure I really care for them, but fits as expected, warm, wind resistant.
Runs a size small in shoulders. If you have big forearms it will be very tight. Length of sleeves will be long when arms at side, but when riding sleeves perfect.
Very ice jacket. I purchased this for our son for Christmas and glad I ordered and received it at the end of Nov. as the leather has a smell to it. Have it hanging in hopes by Christmas the smell will be gone.
Fast delivery!
Just purchased it and seems to be good quality. Love the look and feel.
Awesome gloves they work extremely well in 40 to 50 degree weather
This shirt is one of my all time favorites. Super quality and feels so comfortable. It runs true to size and It keeps you nice and warm too!
Again this year my husband get another pair of boots. He loves theses boots and I like the prices.
Great buy! Great quality....true to size...comfortable....
Very thick and protects from the cooler weather. Its a little tight to get over your head, hopefully it will stretch and be a little more comfortable after a few wears.
Bought as a gift. She loved it but they run about 1 size small.
These boots are great a lot better than what i expected i highly recommend
Great embroidery on the patch. Perfect for back of military jacket or Levi jacket! Great look on a riding leather.
My wife loves this jacket. It was a perfect fit and did not have that heavy leather smell like other brands have. Awesome Jacket!
I usually don't buy clothes on line. This was a special Christmas gift for my son-in-law. This jacket is just exactly like the picture. He loves it. Not only does he wear it driving the car, motorcycle. Every chance he gets.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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