Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Best wearing, longest lasting. Gets better with age jacket.
I haven't actually used the helmet yet but it looks awesome
I have purchased most if not all of my leather Jackets and engineer boots from Leather Up and now even motorcycle eyewear...If you compare the quality and pricing against the Harley Davidson Dealer you'll laugh your way back to the internet and Leather Ups website how's that for a testimonial?
Perfect fit. Doesn't look like it is too large when you're wearing it. Only helmet I'd buy again.
Amazing. Leather is super worn look. Very soft. Good fit. Shipping a tad slow but I think I was just excited to get them to extend my riding season. I live in the Midwest where we put our bikes up for the winter.
Bought them for a friend, he loves them...Definitely will buy more stuff from here..
excellent jacket for Florida and worm climate riders,also has a liner when it gets colder. that is removable. hoping to never test the durability of the jacket in an accident.
The fit is great, well made and very comfortable! Quick shipping.
This is the second one My Husband has bought another was a route 66 shirt, both excellant. He just bought another rock shirt for His buddie. We love Leather up for all Our cycle Gear...
looks beautiful its a christmas gift let you know if it fits
Tried it on but have not rode with it on,it seems to be a very comfortable jacket and love the airflow system.I have bought two from here and love the syle of them.Thanks guys for the friendly service.
After having read reviews for this the sizing had me worried. So I measured, went up 1 size to make sure I can move comfortably and put a hoodie under it, and viola no problems. Great construction, nice heavy leather, this is the same weight and style jacket they want 229 at the local biker store for. So yeah I highly recommend it, just measure and order up a size.
I am very happy with this vest, I also purchased the button extenders with skulls and the vest feels great and looks sharp
As pictured, fit is spot on. Well constructed. Love em. Thanks
It's a great looking leather jacket. However, the jacket is a bit stiff.
I like that it fits very well. It arrived faster than I ever expected.
Went ahead and ordered size bigger than I usually wear and glad I did. Could not be happier with the quality. Skulls are not super reflective. Altogether I'd buy again.
I bought another pair of the same chaps because I gained some weight. I love these chaps and I would not even consider buying a different pair. The first pair that I had of a smaller size has lasted me for years and if I lose weight, they'll continue to serve me well.
My wife loves her new xelement riding jacket that I bought from Leatherup. She highly recommends Leatherup and xelement.
I have owned these braided chaps for a number of years and recently lost weight. They no longer fit so I ordered the exact same pair in a smaller size. For a less expensive alternative, they are perfect! The sizing is true and the fit is wonderful.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

