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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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This is a great combanation cold weather or warm. I could not beet the sale price, gooles alone would have cost twice a much, and I can seperate the face sheld if I chose to. thanks Leatherup.com
I use these jackets for custom airbrush and customers love them. They are good quality with fast shipping. Order one size up because they run a little small.
The vest design is nice, I just think the quality of the leather is a bit lacking. Eventhough they say the leather is 100% it seems really hard, not soft as normally leather would feel.
I have not expected that this jacket would be that nice for the price I bought but it beat all my expectations
I checked them out as soon as I got them,and I was very surprised ,ordering them on a Monday afternoon,and then received them on Wednesday Afternoon. Extremely impressed with the shipping that fast. I haven't had any opportunity to try them out as of yet. Just tried them on when I first got them and walked around in them and noticed the kind of protection that I was going to be getting with this pair. If the weather breaks somewhat before the off season comes into play then hopefully one trip out with my motorcycle and extending my last trip for the season and will give me an idea of how good my boots actually are. But anyway THANK YOU LEATHERUP for what appears to be a GREAT pair and looking forward to next season when I can finally spend time and getting to enjoy my Motorcycle and Boots. Also looking forward to my next purchase. Considering during the off season of purchasing Motorcycle chaps for more protection on my legs. But again THANK YOU for what so far is a GREAT product. MY BOOTS ARE AWESOME.
I was referred to Leatherup from another rider in my Harley group when I was looking for leather chaps. I was very pleased with my service. The information on the website when buying my chaps was very helpful from the size charts to the customer reviews. After placing my order, I was given immediate feedback on the shipping, and within a few days, I received my order. The quality of the chaps was exceptional. I have enjoyed wearing them on cooler days. I will be back for additional items.
Was a little bigger than expected so I traded it out. Very comfortable
Great folks to deal with! 1st coat I ordered was too small. Milwaukee Leather jackets run smaller in size compared to my old Mega Force jacket. Shelly in cust svc assisted me with my return and reorder and was fantastic. Accurate info on details so I could understand the process - my first return of any type in years. Thank you Shelly!! Better pricing than I have found elsewhere also. Will definitely be back!
Very Satisfied. Replacement was done in a timely manner and without issue.
I ordered these hoping they would fit on my 17 1/2 inch calves. I have very large calves and wide feet and rarely find good quality boots that fit. I'm glad I took the risk. The tongue is very wide allowing the wearer to loosen the boots for a very comfortable custom fit. I even have enough room to wear layers under my jeans! The boots are good quality leather with padded inner lining throughout. I qas able to remove the wonderfully soft insole and add my custom orthotic. The right boot was a bit tight across the top of my foot the first day, but has loosened to a near perfect fit. I have walked not just rode in these boot, and they are very comfortable for walking. The rounded toe takes some getting used to shifting, but is worth it. I got a compliment on my "great boots" at the grocery store the other day.
I accidentally reset the size of the boots I was ordering and called the next business day. I spoke to an actual human being and they stopped the order. I was able to order the correct size immediately after confirmation of order cancellation and they items were shipped the same day! I will definitely order from Leather Up again!
It's great. Perfect for those days when it's a little chilly but not enough for a coat and you still have pockets. Very happy with it. Will have to sew my Moto Guzzi emblem on the back of it. Thanks.
Much better than the other bags I got that contained man made stuff, hard to beat real leather.
This is one high quality bike jacket. The leather is gorgeous and thick. The padding at the elbows and shoulders is very nice. The only problem for me is the cut of the jacket through the waist is big. I am 6', 175 lbs, athletic build. Great fit but really blousey in the waist. Otherwise a great jacket with nice features.
Super comfortable and exactly what it says it is. Took it skiing in Utah.
Quality product and Quality service! Very pleased with this jacket! Very comfortable and stylish!
Bought a leather jacket for my husband for his bike for warmth and safety and he loves it... very good quality jacket... couldn't ask for a better jacket and saved over 400 dollars. Bike shops wanted 600 dollars for the same leather jacket....
These boots are awesome excellent Quality great workmanship!!!!!!!!!
Vest is excellent quality, leather up all ways one step ahead, only down fall is there size chart is no correct.. Please not.. I'm 5'9 175 lbs with this vest go with same size you currently wear , the size chart said I was a medium even when I had my seamstress take measured me I was a 44/ medium according to size chart. I received vest it was actually a Small marked as a medium.. I'm normally a XL so I had to return. Excellent customer service but I don't feel i should of had to pay for return shipping considering there size chart was extremely off. Hopefully this helps everyone.. These are true to fit SO WHAT I'M SAYing is if you currently wear a medium Purchase the medium.
first cold front in Florida! luckily this nemesis mask arrived on time. the ride home 2 days later warmed up so I rode back with just goggles.no more highway riding without goggles! the other reviews were right no fogging up.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

