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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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George W.
Argentina
1 review
0 helpful votes
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Great Boot, but...
October 10, 2019

I love these boots. They are comfortable and easy to walk in. They kept my feet relatively dry and warm in the rain.

The only reason they only got 4 stars is because the second day I put them on, the plastic strap that fits into the clip closer, broke. I'm in contact with the Joe Rocket company to see if I can get a replacement strap.

Other than that slight inconvenience, which at the moment is fixed with duct tape, the are a good buy!

Date of experience: October 10, 2019
Alex E.
Argentina
1 review
0 helpful votes
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Just what I was looking
October 10, 2019

Just what I was looking for!
Love the vents, all the pockets, comfort, look

Date of experience: October 10, 2019
Mike I.
Argentina
1 review
0 helpful votes
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Great jacket
October 10, 2019

Great jacket! It has kept me very comfortable riding at 70 mph in 38 degree temps! Well made.

Date of experience: October 10, 2019
Carol W.
Argentina
1 review
0 helpful votes
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Comfort and style...
October 10, 2019

Great comfort and way cool style in these biker boots. They actually fit better than I had imagined. Terrific bargain!

Date of experience: October 10, 2019
Adam C.
Argentina
1 review
0 helpful votes
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Xelement boot
October 10, 2019

This has got to be the most comfortable boot I have ever purchased. Have had them since Christmas 2017 an they show almost no wear. They area worn almost every day Takes 3 or 4 times out to break in. Exceptional value!

Date of experience: October 10, 2019
Jennifer Z.
Argentina
1 review
0 helpful votes
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Love these boots!
October 10, 2019

These boots are amazing! I can't believe the quality at this price! I am a solid 8.5 in every shoe but went down 1/2 size as suggested, ended up needing a 7.5, and they fit perfect. I do have big calves and I'm short 5' 1, so a lot of mid calf boots don't fit me but these do! These boots are so well made I'm sure they'll last forever, however I don't ride so I can't speak to the performance of these boots in that regard. I think you can wear these boots with just about anything, so If your'e on the fence just get them! you won't be sorry. Oh, and shipping was super fast!

Date of experience: October 10, 2019
Shirley H.
Argentina
1 review
0 helpful votes
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Rider Jacket
October 10, 2019

I was well pleased with the quality of my jackets,the first one I should have went up a size more but its ok I love them andxwould buy again and will do so soon.Thx Leatherup

Date of experience: October 10, 2019
Steven V.
Argentina
1 review
0 helpful votes
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Best bang for the buck
October 10, 2019

Let me just say that I've bought 4 pairs of these boots and 3 of them have been resoled. The fourth pair is still in my closet in the box. I wear a 101/2EE boot. These were the only rightly priced boots I could find. I wear them every day for a year before resoling them. They are broken in in 20 minutes and I'm good to go for another year. They polish up very nice and always look good. I always get compliments on them. Fast shipping too. Thanks LeatherUp

Date of experience: October 10, 2019
Jay A.
Argentina
1 review
0 helpful votes
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Amazing
October 10, 2019

I bought this coat to use for a 11 hour ride back to Colorado. I knew I was facing 30 degree weather. I can not believe how warm this coat kept me. One word amazing. Great fit and construction! Very pleased with my purchase.

Date of experience: October 10, 2019
Daniel U.
Argentina
1 review
0 helpful votes
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Retro Men"s Brown Leather Gauntlet Gloves
October 10, 2019

There pretty well made, soft leather nice stitching. Rode today with them on for 47 miles and there were quit comfortable. Temp was about 43 degrees and they kept my hands warm. I"m a med size , but on the small size of med, and I say there true to size. There worth the money and more.

Date of experience: October 10, 2019
Kevin H.
Argentina
1 review
0 helpful votes
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Awesome products at fantastic prices
October 10, 2019

Awesome products at fantastic prices and great quality.

Date of experience: October 10, 2019
Elizabeth S.
Argentina
1 review
0 helpful votes
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Ridding jacket
October 10, 2019

Jacket is great quality, mine was a large and just to small to wear out on the bike so sent it back for larger size and would buy the jacket again if I needed another one. Great price and great quality. Cant wait for the larger size to show up.

Date of experience: October 10, 2019
Cynthia O.
Argentina
1 review
0 helpful votes
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Awesome gloves and a great price
October 10, 2019

I bought these gloves for my 23 year old son for a trip in Northern Florida with a temperatures were forecasted for the 30s. He was a little nervous about riding in that temperature and a little shocked when his hands stayed warm on a two-day ride. A great product and worth every cent!!

Date of experience: October 10, 2019
Shirley C.
Argentina
1 review
0 helpful votes
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Great
October 10, 2019

I join the VIP get 10% off my orders! Right now out of stocks my boot & jacket. When boot & jacket come i put it on order.

Date of experience: October 10, 2019
Patricia Y.
Argentina
1 review
0 helpful votes
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I love this jacket!
October 10, 2019

We took the bike out and it was in the 40's it kept me warm and I didn't feel the wind. It looks good too.

Date of experience: October 10, 2019
Dan K.
Argentina
1 review
0 helpful votes
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Great
October 10, 2019

Shopping is very easy, with a huge selection, and low prices.

Date of experience: October 10, 2019
Pamela W.
Argentina
1 review
0 helpful votes
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Chaps
October 10, 2019

Bought these for my gf. The fit is just right and the extra zipper on the back makes them easy to put on. Just cut to length and good to go.

Date of experience: October 10, 2019
Nick C.
Argentina
1 review
0 helpful votes
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Very happy with my best.
October 10, 2019

Very happy with my best. High quality. Definitely a good buy

Date of experience: October 10, 2019
Diane F.
Argentina
1 review
0 helpful votes
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The perfect weight leather jacket
October 10, 2019

Just right, that's this jacket. Smooth, good looks with vents in the right places. Very nice quality leather through out. Zip out liner, zippered cuffs with snap tabs. The collar is the perfect height. Extremely nice jacket at a great price point. Thumbs up to Leather Up!

Date of experience: October 10, 2019
Sharon T.
Argentina
2 reviews
0 helpful votes
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Ladies angel/devil jacket
October 10, 2019

I love the feel if this jacket. Fits true to size and is good quality.
The fabric is soft and warm to get the chill off.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States