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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Great jacket at a great price. Not every thing has to be HD and cost $500.00
Awsome jacket, well made a little heavy, but once it's on feels good don't notice the weight.
Warm. Would definitely purchase from LeatherUp again
Nice vest for the price studs could be more silver bought as a Christmas gift for my girlfriend Will see after Christmas if the fit is okay
The workmanship, the fit, and the material all meet or exceed the advertised promises. The shipping went off without a hitch, which tends to be a hurdle for this consumer. The price and customer service were both excellent as well.
I bought this set on clearance. What a bargain! The set is so cute and comfy. Thanks!
this jacket was everything i hoped,the fit was great,it was heavy to hold but didn't feel heavy on.very comfortable while riding my bikes.
I love Xelement boots. These aren't lined so I can feel my gear shift, super comfortable for walking around in when stopping on a ride and love the style. This is my second pair of this brand and I can't say enough great things about them. Sizing is spot on too. I've had my other pair for a couple of years now and they hold up very well long term.
Great quality. Great price. Extremely comfortable.
Well made, great fit and the conceal pockets are deep & spacious. I'll get all my leather gear from Leather-up.
Nice fit and finish for a terrific price - Thanks.
Excellent jacket and a great price a very satisfy customer
Definitely looking into buying another one for him...
Like it much more than the black one- it's more stylish in brown.
I had to return these, but Other than that they refunded my purchase. Wish the shipping return was free though. I lost 17$ on that.
Excellent fitting jacket, true to size fitment. A great classic style jacket that does work well on the bike or daily use, with proper care will last many years! Great price too, fast shipping
easy to use the website they were very quick to respond about it being the wrong size and fix the issue
We above expectations true to size, top grading leather I am a loyal customer from now on with this brand and the style way better than the competition five stars.
Fit well, the internal sunshield is nice. Venting seems adequate (bought in colder weather). Padding felt very stiff for the first few outings, but adjusted quickly.
This is the second one I have, the first one I got about 10-12 years ago The first is still good but the sweat from my neck ruined the collar after many years of wearing it daily. The older one did not have the armor or the gun pocket, just a plain pocket there instead. I got the new one as a birthday gift from my sister since she hated the rot on the collar on the old one. There are a few other minor changes but the main one is the armor. I LOVE it. I will be treating the collar on this one so it doesn't sweat rot on me like the last one. The new one also runs more true to size and the old one was a size smaler then marked. So in closing this jacket runs true to size and is a great jacket very heavy leather.
Comfortable heavy material can't wait to wear it riding
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members