Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

William Q.
Argentina
1 review
0 helpful votes
Follow William Q.
Unfollow William Q.
Share Review
Report Review

Fit
October 10, 2019

I sm pleased with my purchase. Being almost 6' 2" tall with a 38 waist, I could use a little more length and about an inch or two in chest. Overall it is an awesome vest, great appearance and good value. Very competitively priced. Need to add 4Xl to sizeing and add Talks.

Date of experience: October 10, 2019
Scott U.
Argentina
1 review
0 helpful votes
Follow Scott U.
Unfollow Scott U.
Share Review
Report Review

Fit
October 10, 2019

I am glad I ordered a size larger. They are a little tight in upper wrist. Great value for the money

Date of experience: October 10, 2019
Peter N.
Argentina
1 review
0 helpful votes
Follow Peter N.
Unfollow Peter N.
Share Review
Report Review

Super Sexy
October 10, 2019

This jacket will definitely enhance your look! The cut keeps you feminine and the studs keep you badass edgy.

Date of experience: October 10, 2019
Mike Y.
Argentina
1 review
0 helpful votes
Follow Mike Y.
Unfollow Mike Y.
Share Review
Report Review

Hand in Glove
October 10, 2019

Nice soft leather, a good fit ( large ) and a warm liner that makes good the price- a good purchase, the hand in glove. Thanks again Leatherup

Date of experience: October 10, 2019
Amy A.
Argentina
1 review
0 helpful votes
Follow Amy A.
Unfollow Amy A.
Share Review
Report Review

Happy Chick :sign_horns::skin-tone-2:
October 10, 2019

on time and I'm very happy with their service and boots r good quality :+1::skin-tone-2: Thank You Leatherup.com!!! Y'all RAWK :sign_horns::skin-tone-2:

Date of experience: October 10, 2019
Andrew T.
Argentina
1 review
0 helpful votes
Follow Andrew T.
Unfollow Andrew T.
Share Review
Report Review

Outlaw T71 Carbon Fiber Helmet
October 10, 2019

Great lightweight helmet that fits easily in my Street Glide saddlebags and available for passengers at anytime....all the time, a personal requirement of mine.

Date of experience: October 10, 2019
Nick E.
Argentina
1 review
0 helpful votes
Follow Nick E.
Unfollow Nick E.
Share Review
Report Review

Product was good quality and
October 10, 2019

Product was good quality and shipping was fast and easy.

Date of experience: October 10, 2019
Lisa J.
Argentina
2 reviews
0 helpful votes
Follow Lisa J.
Unfollow Lisa J.
Share Review
Report Review

Pants are nice but had
October 10, 2019

Pants are nice but had to exchange for a larger size.. looking forward to receiving the new ones so I can ride through the winter

Date of experience: October 10, 2019
Susan M.
Argentina
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

leather vest
October 10, 2019

Recently received my purchase and I am satisfied...thank you!

Date of experience: October 10, 2019
Janet X.
Argentina
1 review
0 helpful votes
Follow Janet X.
Unfollow Janet X.
Share Review
Report Review

Fly Touring Helmet
October 10, 2019

Great product, priced right. Purchased for my wife who is not a fan of full face helmets. She is very satisfied.

Date of experience: October 10, 2019
Maria P.
Argentina
1 review
0 helpful votes
Follow Maria P.
Unfollow Maria P.
Share Review
Report Review

Great jacket!
October 10, 2019

Rode in 40 degrees yesterday no problem. Jacket is thick and heavy. Looks great. The size chart measurement is of the outside of jacket, so inside is about 1-2 inches smaller. I have apes so when I ride, the shoulders come up to a point some, but doesn't bother me driving at all. Overall I love it and great value.

Date of experience: October 10, 2019
Sandra R.
Argentina
1 review
0 helpful votes
Follow Sandra R.
Unfollow Sandra R.
Share Review
Report Review

This is my third pair!!
October 10, 2019

This is my third pair!! They are so comfortable. Needs no time to break in. True to size!!

Date of experience: October 10, 2019
Jack R.
Argentina
1 review
0 helpful votes
Follow Jack R.
Unfollow Jack R.
Share Review
Report Review

Bought 2nd and 3rd pairs
October 10, 2019

XL was a bit bulky, so I bought L and S for my wife, L is a nicer fit than the XL,
S is maybe a 1/4 inch shorter than L.......way to big for wife, and aactually not too small for me.

It takes time for your hands to warm up the inside of gloves.....not a bad thing

Ever try to put wet hands in the loose fabric lining in most insulated gloves,
not a problem for these gloves

Waterproof, windproof, and just as warm as your hands make them.

Date of experience: October 10, 2019
Stephen T.
Argentina
1 review
0 helpful votes
Follow Stephen T.
Unfollow Stephen T.
Share Review
Report Review

This is a great jacket,
October 10, 2019

This is a great jacket, looks great! Order one size up since it is a fitted style.

Date of experience: October 10, 2019
Amanda D.
Argentina
1 review
0 helpful votes
Follow Amanda D.
Unfollow Amanda D.
Share Review
Report Review

Comfortable, fits well, much easier
October 10, 2019

Comfortable, fits well, much easier to get toe under shifter than my regular m/c boots. Only complaint, The laces were much too long and had to be burned to shorten.

Date of experience: October 10, 2019
Robert H.
Argentina
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

Great jacket!
October 10, 2019

Ordered this jacket 4XL for my husband. He is 5'10, 275, 52 chest, it fits him nice and he loves it!

Date of experience: October 10, 2019
Charles B.
Argentina
1 review
0 helpful votes
Follow Charles B.
Unfollow Charles B.
Share Review
Report Review

Just right
October 10, 2019

They fit a little loose in the beginning but it starts to feel very comfortable as the day went on. It doesn't take long to break in and get use to.

Date of experience: October 10, 2019
Michael M.
Argentina
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Could be better.
October 10, 2019

Fits great when I'm riding, a bit big on the arms when I'm walking around. I do wish the collar was a bit farther apart. All in all, a great coat.

Date of experience: October 10, 2019
Daniel X.
Argentina
1 review
0 helpful votes
Follow Daniel X.
Unfollow Daniel X.
Share Review
Report Review

Good Quality
October 10, 2019

Solid Built Quality Actually better than the same style Harley boots i had 4 yrs ago, we will see how many years these last

Date of experience: October 10, 2019
Ben I.
Argentina
1 review
0 helpful votes
Follow Ben I.
Unfollow Ben I.
Share Review
Report Review

Fantastic jacket
October 10, 2019

I have never owned a leather jacket because I could never find one that fit properly, felt comfortable and soft, and looked good. This jacket was all that and provided excellent wind resistance. Super comfortable to wear while riding and just stylish enough with the laced-up accents. The price was so reasonable, too. I would not hesitate at all in recommending this jacket.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States