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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Sarah X.
Argentina
1 review
0 helpful votes
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Good Value, Great Jacket
October 10, 2019

This jacket is a great buy. It is very versatile, with the removable liner and multiple vents. Have ridden over a thousand miles, 4 states in 4 days, mostly foothills and mountains, in temps from low 30s in morning to upper 60s in afternoon. As another reviewer pointed out the zippers have pulls that are too large. I cut off all but the main front zipper tab and replaced with 550 cord with a simple knot. Problem solved in 15 minutes.

Date of experience: October 10, 2019
Amy L.
Argentina
1 review
0 helpful votes
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Great Vest
October 10, 2019

Love the vest. I am a cattle farmer and like to wear something that keeps my arms free. Pockets are great too. Heavy material looking for a long lasting vest. Wear it almost always...Thank you...

Date of experience: October 10, 2019
Martha Y.
Argentina
1 review
0 helpful votes
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Just as expected
October 10, 2019

Good reflectivity. Mesh construction should be good in the summer.

Date of experience: October 10, 2019
Dan A.
Argentina
1 review
0 helpful votes
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GREAT BUY!!!
October 10, 2019

True to size, well made, quality leather. Very please with this purchase and SO GLAD I found this site! I will be back for more purchases :)

Date of experience: October 10, 2019
Steven X.
Argentina
1 review
0 helpful votes
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Nemesis mask
October 10, 2019

Impressed. Used it right away and got positive comments from other bikers. Only problem is have to completely unstrap helmet to get helmet to fit over mask.

Date of experience: October 10, 2019
Susan A.
Argentina
1 review
0 helpful votes
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Can`t say much!
October 10, 2019

I ordered the vest because the price was spot on, when i receive the vest, it was too small,had to send it back,But from the looks of it ,it`s going to work for me.
Thanks ,W,B,

Date of experience: October 10, 2019
Joe R.
Argentina
1 review
0 helpful votes
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Awesome
October 10, 2019

Both aesthetic and useful in the heat and cold! Absolutely love it!

Date of experience: October 10, 2019
Lisa O.
Argentina
1 review
0 helpful votes
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Beautiful
October 10, 2019

Purchased for my granddaughter and so glad I did. I received it fast and the picture doesn't do the jacket justice.The only thing I didn't like was that I had to do alot of research trying to figure out the correct size to order.

Date of experience: October 10, 2019
Sharon E.
Argentina
1 review
0 helpful votes
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Ladies lambskin soft leather coat
October 10, 2019

Could use one more button down front. But super nice coat

Date of experience: October 10, 2019
Bill P.
Argentina
1 review
0 helpful votes
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This jacket is badass, i dont know why its a closeout. I usually wear 2xl because im built like a 6'1 samoan but i had to buy a 4x because they run small and tight.

My only grip is the rain liner is plastic and should have some kind of material between your skin and the plastic because your arms will be wet with sweat and feel gross. I had it in once and couldn't take it and took it out.

Date of experience: October 10, 2019
Margaret T.
Argentina
1 review
0 helpful votes
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Excellant
October 10, 2019

Like post on trustpost, Just need a taylor to finish the job for me. the only way it could of been any better.

Date of experience: October 10, 2019
Tony D.
Argentina
1 review
0 helpful votes
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Howard had the last order.
October 10, 2019

Howard had the last order. Ledbetter got this order. The gloves work just fine for me just what I wanted

Date of experience: October 10, 2019
George L.
Argentina
1 review
0 helpful votes
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Love my chaps!
October 10, 2019

I followed the sizing guide when ordering and they got great. Used them this past weekend for a ride, temps in the low 50's and I didnt get cold in the interstate. I'm so glad I ordered these! They are 2 sizes bigger than my Jean's but you really can't go by that. use the sizing guide and take your measurements.

Date of experience: October 10, 2019
Angela B.
Argentina
1 review
0 helpful votes
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This is a gift for
October 10, 2019

This is a gift for my husband. I love it....I hope he will too!!

Date of experience: October 10, 2019
Jason E.
Argentina
1 review
0 helpful votes
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Great jacket
October 10, 2019

Jacket came in great shape in a timely fashion, will work great in winter and summer.
Thanks!

Date of experience: October 10, 2019
Michael U.
Argentina
1 review
0 helpful votes
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Great riding jacket
October 10, 2019

I love my neon green riding jacket. The sizing is perfect and the visibility should help distracted drivers see me on the road. It is as nice as my Joe Rocket jackets. I highly recommend it!!!

Date of experience: October 10, 2019
Deborah W.
Argentina
1 review
0 helpful votes
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Decent Riding Boots
October 10, 2019

Was looking for reasonably priced motorcycle boots. These fit the bill. Look good, Go on and off easy with the side zippers and are comfortable. Can't comment on durability yet as I haven't had them that long. I usually take a size 11 but they were narrow at the bridge and they don't stock wide sizes. Had to return the 11s and go to a 12. Used the store return coupon. No hitches. Size 12 boots were delivered within a week. Good product and great store.

Date of experience: October 10, 2019
Rebecca Y.
Argentina
1 review
0 helpful votes
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Nice boots
October 10, 2019

Enjoying the boots, I received fast service and the boots fit well and are comfortable.

Date of experience: October 10, 2019
Patricia E.
Argentina
1 review
0 helpful votes
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Leather Chaps
October 10, 2019

I liked the design that was shown online. After receiving the item, I really liked it more! Item was received on date promised & it fit perfect! Did not have to trim or cut the chaps! Used it in the bad rain in TX and it performed A OK! Will continue to recommend LeatherUp.Com for all leather products to all friends & bikers I meet on the highway!

Date of experience: October 10, 2019
Joe P.
Argentina
1 review
0 helpful votes
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LOVE IT
October 10, 2019

My wait for this item to go back in stock was well worth it. The quality is beyond excellent. I ABSOLUTELY love it. Im a small in tops and I ordered a size S and it fit with space for a sweater underneath if needed.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States