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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Scott V.
Argentina
1 review
0 helpful votes
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Safe and comfy
October 10, 2019

For the price, it's a nice jacket. It would have gotten 5 stars, but the zip in liner still let the cold air through.

Date of experience: October 10, 2019
Kevin V.
Argentina
1 review
0 helpful votes
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perfect gift
October 10, 2019

I bought this jacket for my husband it is great quality and looks very fashionable

Date of experience: October 10, 2019
Sharon I.
Argentina
1 review
0 helpful votes
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Great
October 10, 2019

The waist fits true to size. Had to trim a few inches off the length but I figured I would have to do that anyway. Not the thickest leather for cold weather but perfect for spring, Summer and fall. I would quickly recommend them.

Date of experience: October 10, 2019
Helen T.
Argentina
1 review
0 helpful votes
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Works great!
October 10, 2019

I just received my Sena headset a few days ago. It was super easy to install to my half helmet. It was easy to pair it with my iPhone 8s. I can listen to my music from my phone while riding, while simultaneously having the music connected to my bike's stereo system via bluetooth. I've only received one call so far, but it was easy to accept the call, talk, and end the call. Voice quality was good as well. So far, I'm pleased.

Date of experience: October 10, 2019
Elizabeth E.
Argentina
1 review
0 helpful votes
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Jacket
October 10, 2019

Size runs smaller than stated. Otherwise good service.

Date of experience: October 10, 2019
Andrew Y.
Argentina
1 review
0 helpful votes
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Awesome but,,,,
October 10, 2019

This is one awesome vest but the sizes are slightly small so order one size bigger, other than that a very good value for your dime, fancy too

Date of experience: October 10, 2019
Donna X.
Argentina
1 review
0 helpful votes
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Great service
October 10, 2019

Needed to re-order a different helment, due to out of stock. Options for credit, refund, etc...were honored very quickly. This is the kind of treatment that brings customers back again and again. And again, in my case! Looking forward to receiving my latest purchase.

Date of experience: October 10, 2019
Linda J.
Argentina
1 review
0 helpful votes
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Put my new gloves through
October 10, 2019

Put my new gloves through 100 mile toy run today pretty chilly outside my hands stay toasty warm can't beat the price or quality

Date of experience: October 10, 2019
Stephanie P.
Argentina
1 review
0 helpful votes
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Half helmet
October 10, 2019

I love the helmet good perfect looks great got nothing but compliments

Date of experience: October 10, 2019
David Y.
Argentina
1 review
0 helpful votes
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I am still waiting for them to arrive. I ride an old motorcycle and have been busy with the machine's neglected maintenance. I am practically finished with the mechanical work and am wanting to fire up the old gal and roll off
down the road.

Date of experience: October 10, 2019
Robert J.
Argentina
1 review
0 helpful votes
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Received the boots and very
October 10, 2019

Received the boots and very happy with quality, fit,

Date of experience: October 10, 2019
Brenda U.
Argentina
1 review
0 helpful votes
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Boots
October 10, 2019

They came at the time and day they were scheduled to and they fit great. Will order from them again.

Date of experience: October 10, 2019
Bob X.
Argentina
1 review
0 helpful votes
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Club Rider
October 10, 2019

These boots fit perfectly and the weight distribution is great, considerably light weight, very nice grade of leather and I love the slip resistant soles. Exelement truly did a great job developing this riding boot.

Date of experience: October 10, 2019
Brian A.
Argentina
1 review
0 helpful votes
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Great vest and great value.
October 10, 2019

Excellent product, presents better than the photos, really well made with some sizing flexibility due to lacing. Internal gun pockets are enormous and great for mobile phones, sunglasses, etc. Don't need a gun myself, I live in Australia.

Date of experience: October 10, 2019
Brenda L.
Argentina
1 review
0 helpful votes
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Great company, great products
October 10, 2019

The quality of products is very high. The ordering process was easy and the shipping was fast. Thanks!

Date of experience: October 10, 2019
Melissa A.
Argentina
1 review
0 helpful votes
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Awesome USMC jacket
October 10, 2019

Have had the same type of jacket for the past several years. Unfortunately, I didn't keep the collar clean of sweat and the material there started to fall apart. Wanted to replace it with the same leather jacket. Pleasantly surprised to find out that the newer version has a removable vest type liner. Same great jacket that I'll be sure to take better care of this time.
Recently saw the same type jacket being sold for twice the cost by a vendor on base.

Date of experience: October 10, 2019
Mark T.
Argentina
1 review
0 helpful votes
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Quality Gloves
October 10, 2019

Soft flexible leather. Dont bunch up and the lining does not pull out as with cheaper quality gloves. It has not been super cold yet so I'm not sure how they will keep my hands warm, but am satisfied with the purchase.

Date of experience: October 10, 2019
Virginia L.
Argentina
1 review
0 helpful votes
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Winter Gloves
October 10, 2019

So far these gloves feel great. I have a long ride coming up next week so hopefully they will be comfortable and warm the whole ride.

Date of experience: October 10, 2019
Kathleen T.
Argentina
1 review
0 helpful votes
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The Hawk H10 camera
October 10, 2019

Would like double accessories like the mount #7 so you can mount the camera in a car as well as on your bike.

Date of experience: October 10, 2019
Carol K.
Argentina
1 review
0 helpful votes
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Outstanding Jacket
October 10, 2019

Very nice quality! Been on the highway several times since my purchase and was very pleased!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States