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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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For the price, it's a nice jacket. It would have gotten 5 stars, but the zip in liner still let the cold air through.
I bought this jacket for my husband it is great quality and looks very fashionable
The waist fits true to size. Had to trim a few inches off the length but I figured I would have to do that anyway. Not the thickest leather for cold weather but perfect for spring, Summer and fall. I would quickly recommend them.
I just received my Sena headset a few days ago. It was super easy to install to my half helmet. It was easy to pair it with my iPhone 8s. I can listen to my music from my phone while riding, while simultaneously having the music connected to my bike's stereo system via bluetooth. I've only received one call so far, but it was easy to accept the call, talk, and end the call. Voice quality was good as well. So far, I'm pleased.
Size runs smaller than stated. Otherwise good service.
This is one awesome vest but the sizes are slightly small so order one size bigger, other than that a very good value for your dime, fancy too
Needed to re-order a different helment, due to out of stock. Options for credit, refund, etc...were honored very quickly. This is the kind of treatment that brings customers back again and again. And again, in my case! Looking forward to receiving my latest purchase.
Put my new gloves through 100 mile toy run today pretty chilly outside my hands stay toasty warm can't beat the price or quality
I love the helmet good perfect looks great got nothing but compliments
I am still waiting for them to arrive. I ride an old motorcycle and have been busy with the machine's neglected maintenance. I am practically finished with the mechanical work and am wanting to fire up the old gal and roll off
down the road.
Received the boots and very happy with quality, fit,
They came at the time and day they were scheduled to and they fit great. Will order from them again.
These boots fit perfectly and the weight distribution is great, considerably light weight, very nice grade of leather and I love the slip resistant soles. Exelement truly did a great job developing this riding boot.
Excellent product, presents better than the photos, really well made with some sizing flexibility due to lacing. Internal gun pockets are enormous and great for mobile phones, sunglasses, etc. Don't need a gun myself, I live in Australia.
The quality of products is very high. The ordering process was easy and the shipping was fast. Thanks!
Have had the same type of jacket for the past several years. Unfortunately, I didn't keep the collar clean of sweat and the material there started to fall apart. Wanted to replace it with the same leather jacket. Pleasantly surprised to find out that the newer version has a removable vest type liner. Same great jacket that I'll be sure to take better care of this time.
Recently saw the same type jacket being sold for twice the cost by a vendor on base.
Soft flexible leather. Dont bunch up and the lining does not pull out as with cheaper quality gloves. It has not been super cold yet so I'm not sure how they will keep my hands warm, but am satisfied with the purchase.
So far these gloves feel great. I have a long ride coming up next week so hopefully they will be comfortable and warm the whole ride.
Would like double accessories like the mount #7 so you can mount the camera in a car as well as on your bike.
Very nice quality! Been on the highway several times since my purchase and was very pleased!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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