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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Fit great the only negative is the elbow armor is a little stiff other than that I love it!
Had the uninsulated pair for 2 years first and loved them. I bought these because of the quality of the first pair. These have a larger gauntlet area and have a stiff feel to the fingers and palm sections. I hope that they lose the stiff feel. The gloves have a drawstring to narrow the gauntlet but I would rather have a nonadjustable but smaller sized opening.
The vest ran about two sizes small and the buttons were very shiny. Would be nice for a 15year old girl in a punk Band.
Fantastic quality! Hated having to giving it up but just did not fit me right.
Fits good, feels good. Have only worn without liner. Rode about 40 miles 65° day 50 - 60 mph sleeve and chest vents open for about 15 miles then closed and stayed plenty warm.
The gloves seem to be a great fit and of good quality. I have always had a problem with leather gloves stretching, I like them snug which these are but time will tell.
I purchased these as a gift for our daughter, needless to say she loved them they are a good quality riding glove and stylish. The quality and the price is what got me but it is a very nice glove, good prices.
I was hoping to get your tradional XElement heavy duty quality; other than that, I like the style and comfort fit.
as advertised the size fits , time will tell as to durability of the shoe, wear, etc.
So based on other reviews I ordered two vests, one in my regular size medium and one in a large. When they arrived, I was surprised to see the vests were actually different! The medium was a nice soft leather without an inside pocket and the large was a very stiff leather with an inside pocket. That is the reason for only 4 stars. I would think the vests should have been identical. BTW, the medium fit fine.
On a recent trip to Alaska, I saw a jacket with an embroidered clan totem symbol on the back and a smaller one on the front upper chest area. It was quite expensive! I saw it could easily be duplicated for much less. I found this jacket in a Man's size Medium. I am 5'10 and usually wear a woman's large. This fits perfectly and I could not be happier with the quality and the price!
These chaps are made of supple, high wuality leather. The elastic in the thigh results in a snug but comfortable fit
Fits good,looks good, just wish it was a little more low profile. But what you want for a DOT helmet.
fits fine, the ear wrap is removable for hotter weather, very comfortable.
Fits good even over glasses, this will be ideal for those sudden down pours and those frigid mornings when you don't want to wear that bulky full face helmet.
Very pleased with the chaps. The price was great and the shipping was very fast.
Fit very nice and it has pink love it . I would like to get the pants if they have but it has to be pink and black .
Thank u again .
The first jacket I ordered was to big. The return process was smooth new jacket on its way. Good quality
Great product I bought these for my husband I love the way they fit him :heart_eyes:
Fits as advertised. Looks great. Liner provides comfortable winter riding.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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