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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Stephen O.
Argentina
1 review
0 helpful votes
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He Loves It
October 10, 2019

Looks good fits well was easy to size using the chart and a piece of string It arrived the day tracking said it would very good shopping experience.

Date of experience: October 10, 2019
Robert B.
Argentina
1 review
0 helpful votes
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Great product for the price
October 10, 2019

Nice thick leather, good quality, zippers seem a little flimsy, but I do not plan on manipulating the zippers frequently. I would definitely recommend the leather jackets to others

Date of experience: October 10, 2019
Peter S.
Argentina
1 review
0 helpful votes
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5 star review
October 10, 2019

Staff was friendly and service was excellent. Orders were easy to find on their website and mailed quickly. Goods received were top quality at a more than fair price. All you could ask for.

Date of experience: October 10, 2019
Lisa V.
Argentina
1 review
0 helpful votes
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LyinKing
October 10, 2019

These leather chaps are a nice purchase. The calves are a little smaller than I expected, but they Will do just fine. I wear them to work, everyday

Date of experience: October 10, 2019
Margaret O.
Argentina
1 review
0 helpful votes
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Best money I have spent
October 10, 2019

Best money I have spent in a while. hadn't heard of the brand, wasn't sure what to expect. Was exactly what I was looking for!

Date of experience: October 10, 2019
Tony L.
Argentina
1 review
0 helpful votes
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Sweet
October 10, 2019

These jackets are awesome!Extremely well made,and very comfortable.

Date of experience: October 10, 2019
Tony Q.
Argentina
1 review
0 helpful votes
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Fantastic !
October 10, 2019

I love this vest! I looked at a vest very similar to this at my local motorcycle shop, that vest was $265.00. No way was I paying that evan though it was real nice. I took a chance and ordered this vest, dude I was more than pleased when it came. Good leather and good construction and price.

Now, if I'm being honest, was the $265 vest better, yes slightly. Maybe $50 better, but certainly not $165 better!

After I received this vest I was comfortable ordering chaps from leatherup and was pleased with them as well. Get-chu-some!

Date of experience: October 10, 2019
Jack K.
Argentina
1 review
0 helpful votes
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Boots
October 10, 2019

They were a present . Bought them before. My friend was happy. Liked the look . GREAT DEAL FOR THE PRICE

Date of experience: October 10, 2019
Carol L.
Argentina
1 review
0 helpful votes
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Great Shirt Jacket
October 10, 2019

Wish it came in Men's XS or in Ladies sizes!! This was as small as I could get...have to roll up the sleeves, but love the feel and weight.

Date of experience: October 10, 2019
Bob V.
Argentina
1 review
0 helpful votes
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Good but,,,,
October 10, 2019

My leather products arrived in a very timely manor, the quality is very good for the price, better than expected but sizes for both pieces seem to be running on the small side , they fit but snugly so order a size up and you will be very happy.

Date of experience: October 10, 2019
Dan M.
Argentina
1 review
0 helpful votes
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Beautiful Jacket
October 10, 2019

My daughter loves the jacket. Perfect fit, very good quality, great price.

Date of experience: October 10, 2019
Kathleen B.
Argentina
2 reviews
0 helpful votes
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Awesome
October 10, 2019

Exactly what I was looking for. Perfect. Came in and was exactly what I seen on the website and exactly what I ordered.

Date of experience: October 10, 2019
Virginia W.
Argentina
1 review
0 helpful votes
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Great!
October 10, 2019

Fits great! Looks great! Love it. Have already recommended it to several friends.

Date of experience: October 10, 2019
William O.
Argentina
1 review
0 helpful votes
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Great gear Speedy delivery
October 10, 2019

I bought heated gear for a trip with very little notice and it came in quick enough to be utilized on my weekend ride. The gear itself was a great, it actually exceeded my expectations by working exactly as advertised. I do not ever expect descriptions of products to be entirely accurate but the Xelement heated gloves and hooded sweatshirt work great.

Date of experience: October 10, 2019
Anthony U.
Argentina
1 review
0 helpful votes
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These run very large, and are somewhat baggy in the thighs. Very comfortable and stretchy though. I normally wear an 8, and I bought a 6.

Understand - there are removable knee pads included, but there is no other lining in these jeans (such as Kevlar or Aramid). The fabric is thick, but offers no real protection.

Date of experience: October 10, 2019
Sarah F.
Argentina
1 review
0 helpful votes
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Nice fit
October 10, 2019

I loaned this to a fellow rider that didn't dress warm enough and never got a chance to try it myself. Hope she gives it black!

Date of experience: October 10, 2019
Melissa O.
Argentina
1 review
0 helpful votes
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A Classy Bargain
October 10, 2019

The fit is great and the leather soft, much better quality than I expected for the price. Padding on shoulders and elbows nice and snug. Only complaint: no back armor. Still, a great buy.

Date of experience: October 10, 2019
Sharon R.
Argentina
1 review
0 helpful votes
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HJC full face helmet
October 10, 2019

Ordered on Sat and it was here Weds.. was exactly what I wanted and exactly what I ordered. Very nice helmet and an exceptional value. The fit was perfect as was the finish. You cannot ask for a better helmet for the price. I was quite pleasantly surprised . Will most assuredly use LeatherUp for my future motorcycle needs!

Date of experience: October 10, 2019
Dave L.
Argentina
1 review
0 helpful votes
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Great Price - Just what I was looking for
October 10, 2019

I love these gloves, I don't really thick winter gloves - I live in the desert, the gloves fit good and look great.

Date of experience: October 10, 2019
Ruth L.
Argentina
1 review
0 helpful votes
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Nice boots
October 10, 2019

I have purchased the same style boots from LeatherUp in the past. The past boots are the Exelement brand that I have had for several years. They have held up very well but I have a very wide foot so they were a little snug. These boots in the wide width appear to be the same great quality as the Exelements but are a lot more comfortable right out of the box. They are true to size

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States