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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Quality is good. Size chart on the website is not accurate I had to return for larger size and still fits a little tight.
I have them but have not used yet but will soon. I am a slender muscular guy, 5' 9" and a little longer than normal arms and the Velcro strap needs to be able to attach further over the upper hand than it does, I've always had small wrists even in the military, the Velcro may well not fasten down far enough to keep colder air out and the gloves fit snug so I will not be able to wear an inner liner for more warmth. So what do you do when a winter glove is not quite what you need that you bought? You obviously have to buy a better one, cow hide is not the best at all for jackets or pants or gloves, elk or deer is far better and provides far better protection and is also far more expensive.
Was exactly as described. used it for a haloween mask and will use it while riding.
Fit was good. Nice leather for the price. Decent pair of boots. Would recommend.
This is my first pair of chaps. Very comfortable. Good quality leather. Very pleased with my purchase.
Good quality. Fair price. Fast shipping
Would recommend to a friend
I use these inside of my Joe Rocket snow mobile gauntlet gloves for cold weather bike riding. With my thermo suit and these glove liners I ride down to 15 degrees. Usually I only have the controller on 2 out of 5 settings. No problem ever with cold fingers. I do not like to park the bike all winter just because of cold weather. So here in N.C. Ky I ride the year around thanks to the glove liners. The last pair of liners similiar to these lasted 4 years.
I should have gotten one size bigger but they fit good.
The jacket Looked just like it did in the picture amd it fits perfect! leather is soft and very comfortable. Studs are perfect also.
Nice jacket only wish it was a little thicker in leather. But it is a great jacket for Cooler weather. Looks and feels good to
Nice leather, feels heavy and fits well. I usually wear an XL, I got a 2x and it fits well. I can wear a heavy shirt under it on cold days. Over all a great deal. I highly recommend it.
These boots are beautiful and well made. I have gotten so many compliments on them. The price can't be beat!
For the price, these are a great value. Fit is perfect, keeps my hands warm on a cold ride. Love them. Well made.
I had a mix up on the original order where I had received the wrong size. LeatherUp quickly processed me a return order and a few days later I received the correct size. By the way, I have large hands and the XL fit on these gloves is true to size. Hawaii is a warm climate and we don't typically buy insulated gloves but, I got all bonuses with these gloves. They are lightweight quality leather, cool/not hot, and comfortable. I got them just in time for Veterans Day and with the POW/MIA embro, I can show pride and honor those who've served. For you guys that access the military facilities there is a zipper pocket at the gauntlet for your ID card. No more stopping at the gate to remove your gloves or fiddle with your wallet while holding up traffic anymore for me. Thanks LeatherUp, Oorah!
This is my second Xelement jacket. The first has been with me for 10 years and thousands of miles and is still holding up quite well. My only reason for the new jacket is, well, I've gotten a bit thicker around the middle and the old one no longer fits.
On that note, I'll speak on sizing. Xelement jackets do run a bit small. When I purchased the first my typical jacket size was large and due to other reviews I bought an XL and it fit perfectly at the time. Now my typical jacket size is XL and I bought a 2XL and like before it fits perfectly. I am 6' and 230 pounds with as I said a bit more of my weight around the middle.
As I said the jacket is great, only two things I would change one is the location of the power button, which is on the chest. It is nearly impossible to see the button with a full face helmet on. The second is that there does not seem to be any heat in the sleeves.
One other note is that it will put out more heat when plugged in to the bike battery than it does when plugged in to the optional separately purchased pocket battery. I rode at 50 degrees f using the battery and was very comfortable. Yesterday I rode at 38 degrees and figured it may be better plugged in to the bike and I was very comfortable.
I highly recommend this jacket to anyone looking for a heated motorcycle jacket.
Bought for extra helmet for female passengers. Helmet was exactly as ordered.
I love the vest, and the vest extender goes perfect with it! Very happy, will definitely will be buying more!!!
Fit like they should rite out of the box. I wear 9 1/2 that is what I ordered , They will be my every day work boots so will see how they wear
Good way to adapt intercom to my half helmets. Had to trim the plastic backing to get it to fit. Velcro strips don't work on leather side straps. Overall it's cheaper than buying a new full face helmet.
They run big, but after a couple warm washes and dries, they fit better and they're so comfortable.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

