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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Pamela L.
Argentina
1 review
0 helpful votes
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survey
October 10, 2019

Quality is good. Size chart on the website is not accurate I had to return for larger size and still fits a little tight.

Date of experience: October 10, 2019
Michael H.
Argentina
1 review
0 helpful votes
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winter guanlet gloves
October 10, 2019

I have them but have not used yet but will soon. I am a slender muscular guy, 5' 9" and a little longer than normal arms and the Velcro strap needs to be able to attach further over the upper hand than it does, I've always had small wrists even in the military, the Velcro may well not fasten down far enough to keep colder air out and the gloves fit snug so I will not be able to wear an inner liner for more warmth. So what do you do when a winter glove is not quite what you need that you bought? You obviously have to buy a better one, cow hide is not the best at all for jackets or pants or gloves, elk or deer is far better and provides far better protection and is also far more expensive.

Date of experience: October 10, 2019
Mark G.
Argentina
1 review
0 helpful votes
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nemisis facemask
October 10, 2019

Was exactly as described. used it for a haloween mask and will use it while riding.

Date of experience: October 10, 2019
Andrew G.
Argentina
1 review
0 helpful votes
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Decent boots
October 10, 2019

Fit was good. Nice leather for the price. Decent pair of boots. Would recommend.

Date of experience: October 10, 2019
Nicole M.
Argentina
1 review
0 helpful votes
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Great Chaps! Quality Leather
October 10, 2019

This is my first pair of chaps. Very comfortable. Good quality leather. Very pleased with my purchase.

Date of experience: October 10, 2019
Jay W.
Argentina
1 review
0 helpful votes
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Great Buy
October 10, 2019

Good quality. Fair price. Fast shipping
Would recommend to a friend

Date of experience: October 10, 2019
Amanda E.
Argentina
1 review
0 helpful votes
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Warm
October 10, 2019

I use these inside of my Joe Rocket snow mobile gauntlet gloves for cold weather bike riding. With my thermo suit and these glove liners I ride down to 15 degrees. Usually I only have the controller on 2 out of 5 settings. No problem ever with cold fingers. I do not like to park the bike all winter just because of cold weather. So here in N.C. Ky I ride the year around thanks to the glove liners. The last pair of liners similiar to these lasted 4 years.

Date of experience: October 10, 2019
Barbara E.
Argentina
1 review
0 helpful votes
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Great buy
October 10, 2019

I should have gotten one size bigger but they fit good.

Date of experience: October 10, 2019
Stephanie Z.
Argentina
1 review
0 helpful votes
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Quality and looks
October 10, 2019

The jacket Looked just like it did in the picture amd it fits perfect! leather is soft and very comfortable. Studs are perfect also.

Date of experience: October 10, 2019
Betty Z.
Argentina
1 review
0 helpful votes
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Stylish jacket
October 10, 2019

Nice jacket only wish it was a little thicker in leather. But it is a great jacket for Cooler weather. Looks and feels good to

Date of experience: October 10, 2019
James F.
Argentina
1 review
0 helpful votes
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Great jacket
October 10, 2019

Nice leather, feels heavy and fits well. I usually wear an XL, I got a 2x and it fits well. I can wear a heavy shirt under it on cold days. Over all a great deal. I highly recommend it.

Date of experience: October 10, 2019
Eric L.
Argentina
1 review
0 helpful votes
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Beautiful Boots
October 10, 2019

These boots are beautiful and well made. I have gotten so many compliments on them. The price can't be beat!

Date of experience: October 10, 2019
Steve X.
Argentina
1 review
0 helpful votes
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Nice Gloves
October 10, 2019

For the price, these are a great value. Fit is perfect, keeps my hands warm on a cold ride. Love them. Well made.

Date of experience: October 10, 2019
Nancy D.
Argentina
1 review
0 helpful votes
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Perfect even for Hawaii veterans
October 10, 2019

I had a mix up on the original order where I had received the wrong size. LeatherUp quickly processed me a return order and a few days later I received the correct size. By the way, I have large hands and the XL fit on these gloves is true to size. Hawaii is a warm climate and we don't typically buy insulated gloves but, I got all bonuses with these gloves. They are lightweight quality leather, cool/not hot, and comfortable. I got them just in time for Veterans Day and with the POW/MIA embro, I can show pride and honor those who've served. For you guys that access the military facilities there is a zipper pocket at the gauntlet for your ID card. No more stopping at the gate to remove your gloves or fiddle with your wallet while holding up traffic anymore for me. Thanks LeatherUp, Oorah!

Date of experience: October 10, 2019
Jay Q.
Argentina
1 review
0 helpful votes
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Great jacket at a low price
October 10, 2019

This is my second Xelement jacket. The first has been with me for 10 years and thousands of miles and is still holding up quite well. My only reason for the new jacket is, well, I've gotten a bit thicker around the middle and the old one no longer fits.
On that note, I'll speak on sizing. Xelement jackets do run a bit small. When I purchased the first my typical jacket size was large and due to other reviews I bought an XL and it fit perfectly at the time. Now my typical jacket size is XL and I bought a 2XL and like before it fits perfectly. I am 6' and 230 pounds with as I said a bit more of my weight around the middle.
As I said the jacket is great, only two things I would change one is the location of the power button, which is on the chest. It is nearly impossible to see the button with a full face helmet on. The second is that there does not seem to be any heat in the sleeves.
One other note is that it will put out more heat when plugged in to the bike battery than it does when plugged in to the optional separately purchased pocket battery. I rode at 50 degrees f using the battery and was very comfortable. Yesterday I rode at 38 degrees and figured it may be better plugged in to the bike and I was very comfortable.
I highly recommend this jacket to anyone looking for a heated motorcycle jacket.

Date of experience: October 10, 2019
Brian V.
Argentina
1 review
0 helpful votes
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Bought for extra helmet for
October 10, 2019

Bought for extra helmet for female passengers. Helmet was exactly as ordered.

Date of experience: October 10, 2019
Joseph H.
Argentina
1 review
0 helpful votes
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Beautiful
October 10, 2019

I love the vest, and the vest extender goes perfect with it! Very happy, will definitely will be buying more!!!

Date of experience: October 10, 2019
Chris K.
Argentina
1 review
0 helpful votes
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Fit like they should rite out of the box. I wear 9 1/2 that is what I ordered , They will be my every day work boots so will see how they wear

Date of experience: October 10, 2019
David T.
Argentina
1 review
0 helpful votes
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Good product
October 10, 2019

Good way to adapt intercom to my half helmets. Had to trim the plastic backing to get it to fit. Velcro strips don't work on leather side straps. Overall it's cheaper than buying a new full face helmet.

Date of experience: October 10, 2019
Daniel J.
Argentina
1 review
0 helpful votes
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Very comfy
October 10, 2019

They run big, but after a couple warm washes and dries, they fit better and they're so comfortable.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States