On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Viewed the jacket online and took model number to local leather store. They did have the product in stock and I tried it on to find an exact fit.
Went back to LEATHERUP and ordered the jacket. With a discount code, FREE SHIPPING and NO sales tax, I managed to save $65.00 on this purchase by going with LEATHERUP.
Item arrived within a few days or ordering. Little nervous about opening package as you never really know what you will get when ordering online. WELL !! Let me say that words can not express how pleased I am with this order. From the opening of the box to find that it was perfectly packaged, right from the manufacturer to the jacket itself. The jacket even looked better, felt better and fit better that the ones I tried on at our local leather shop.
LEATHERUP, as far as this customer is concerned, you have done yourself proud. I could not be more pleased and you all deserve a great big " THANK YOU " !!
Fit is tight, hope with continued use will loosen up.
I ordered a helmet in the wrong size. They made the return simple and quick. Awesome customer service. I will be shopping at leatherup again! Great prices too!
I love these boots. I've had my previous pair for six years and a lot of miles. The soles are a bit worn but the boot is holding up great. I like the wide width of these boots that fit great. These boots are great for riding or walking. I wear them to work almost everyday. They look great and they wear like iron. Quality and value are right here.
Best jacket I have ever purchased for riding. Quality of materials and fit are excellent. Read all the reviews because buying online can be a crap shoot fit wise. Most helpful reviews I read and can recommend are for those who are not sporting a belly, and like a trim snug fit. I am 6'-1", 200 lbs, fit not fat, but not buff. I wear a shirt size 17.5" neck and 34/35 sleeve length. Waist is 34". I was looking for something that caught less wind but wasn't skinny jeans tight. I ordered a large and it is perfect. Sitting on bike, the sleeves come up just a little, but not enough to be able to tell time on wrist watch and just right for gauntlet style gloves to cover. Could use more pockets for cigars, lighter, wallet, cell phone and cash for beers at Cook's Corner, but no complaints otherwise, I wanted the trimmer fit for a better wind profile on bike (Bonneville T100) I could wear the XL easily, but am very pleased with the L.
Fits on easy even with a ton of gear. The capacity can fit a lot of clothing, laptop, equipment, anything for any need and is waterproof when you seal it properally. Lightweight, easy to use, and durable are the highlights.
Present for my wife. Fit great. She loves them and they came in handy on our last trip to Arkansas for the BB&B Rally. Great value, Great quality at a Great price
You can't beat it for the price. Not cheap, this is a nice jacket. The fit is true to size. I'm a cross between and XL and a XXL and they only had the XL so I took a chance and it fits great. If you can get this jacket at the price I got it for, jump on it, you'll be glad you did.
After trying several "top brands", the fit and features of this helmet won me over. I really like the internal dark visor, along with the 5 vents provided. It is also very light, with good vision all around.
Thanks, Nikko! Many thanks to Leather up for a great price on a great helmet!
The quality is good, durable leather, and warm with thermals in cold weather. After a few days the leather stretches like a second skin. When ordering: order at least a size larger for a snug fit, 2 for a proper. Fits tall guys like me being 6'2" without hemming.
I love and have enjoyed everything that I have bought from your company
I have used this helmet several times and I like the fit and comfort.
Liked everything about coat except the coat size ran small . Had to return it for larger size costing a additional fourth plus dollars.
They ran large in the leg, the right zipper would literally unzip while I was riding. Need to figure a fix for that. Love them overall though!
Love, love, love my biker boots and jacket! Would highly recommend this company!
Great price. Very comfortable. Don't care for the face shield. At highway speeds tends to lift up
My first choice for all gear! Usually have exactly what I want at a great price.
great value, good product. Not 5 because in the ankle part it got a bit tight
I love my Tony Llamas but they just don't do the job on the slick Colorado sidewalks in the frost and snow. These boots not only have great traction but are durable enough for a Colorado winter. Price was great, fit spot on.
Good fit. Adds a little better appearance than just the stock axle
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members