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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jennifer W.
Argentina
1 review
0 helpful votes
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Nice
October 10, 2019

Very well made. Thick leather. Had to do a lot of adjusting of the side straps.

Date of experience: October 10, 2019
Stephen Q.
Argentina
1 review
0 helpful votes
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The xl size runs small.
October 10, 2019

The xl size runs small. No complaints other than that.

Date of experience: October 10, 2019
Kevin I.
Argentina
1 review
0 helpful votes
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Jean vest
October 10, 2019

Vest was as I ordered it but said black and its a dark blue.

Date of experience: October 10, 2019
William A.
Argentina
1 review
0 helpful votes
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Leather shirt
October 10, 2019

Very quick shipping from Leather Up. Shirt seems to be nice quality, time will tell, have only worn it a couple times so far. Should be perfect for cooler weather, when it's still to warm for heavy leather gear.

Date of experience: October 10, 2019
Janet R.
Argentina
1 review
0 helpful votes
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Good helmet for the money
October 10, 2019

Functional and well made for the money I spent. Helmet is not as thin and lite as I had hoped but once again, great for the money spent. The only think I don't care for is the chin strap, but not to sound repetative, for the money spent, great helmet

Date of experience: October 10, 2019
Jeff P.
Argentina
1 review
0 helpful votes
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Just Pertect
October 10, 2019

Fit, finish and comfort... these boots are built very strong, flex well and have quality materials through out. Would I like a pair of Sidi's? Yes, Can I afford them? No. You cannot get a better boot for the money.

Date of experience: October 10, 2019
John Y.
Argentina
1 review
0 helpful votes
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Very nice boots
October 10, 2019

This is my second pair of boots from Leather Up. I'm an avid motorcyclist, these boots are great for riding and very comfortable to walk in, Wish this style still came in steel toe like my first pair.

Date of experience: October 10, 2019
Nancy O.
Argentina
1 review
0 helpful votes
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Vest fit small. Exchange process
October 10, 2019

Vest fit small. Exchange process was fairly easy. Will order from them again.

Date of experience: October 10, 2019
Donna C.
Argentina
1 review
0 helpful votes
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good buy
October 10, 2019

a little tight around my eyes, will order larger size soon and give this one to my girlfriend. Nice having visor and sun shade all in one

Date of experience: October 10, 2019
Sam S.
Argentina
1 review
0 helpful votes
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Everything was great except the
October 10, 2019

Everything was great except the waist was way too small I don't think it was a 34 I've been wearing 34 for about 20 years now and those things were way too tight every more like a size 28..quality of the pants for a good.. going to try a 38 I hope it's not too big of everywhere else

Date of experience: October 10, 2019
Patricia R.
Argentina
1 review
0 helpful votes
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New Jacket Issue
October 10, 2019

Bought a new jacket and took it to Sturgis. Snap ripped off of it 3 day. Came home and called them up. Sent them the coat and the sent me a new one back. Great Service

Date of experience: October 10, 2019
Daniel D.
Argentina
1 review
0 helpful votes
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Leather jacket
October 10, 2019

I love it just wish I gotten a large. But other than that I just love it the weather is not there yet to ware it . Oh yeah did I mention the great Quality leather. Thanks leather up.

Date of experience: October 10, 2019
Sarah S.
Argentina
1 review
0 helpful votes
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Love it , got it
October 10, 2019

Love it , got it as a Christmas gift and cant wait to for my husband to open it Christmas morning!!

Date of experience: October 10, 2019
Brenda U.
Argentina
1 review
0 helpful votes
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Harness boots
October 10, 2019

Great pair of boots . wear them everywhere
Last pair last 3 years

Date of experience: October 10, 2019
Sarah W.
Argentina
1 review
0 helpful votes
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Leather pants
October 10, 2019

Great looking and seem to be well made. A little restrictive for motorcycle riding.

Date of experience: October 10, 2019
Peter K.
Argentina
1 review
0 helpful votes
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Great Chaps
October 10, 2019

The chaps were so soft and supple. The lining makes them easy to slip on and off. I am 5'7" and still had to cut off quite a bit. They really give you plenty of material in length. I am very happy with this purchase.

Date of experience: October 10, 2019
Adam Y.
Argentina
1 review
0 helpful votes
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Great airy mesh jacket
October 10, 2019

Fits true to size, well constructed. Mesh lets in alot of air when riding in the heat.

Date of experience: October 10, 2019
Jessica W.
Argentina
1 review
0 helpful votes
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Not bad
October 10, 2019

I have only woer them once but they seem to be good quality and geared for 60 degrees and below. I bought them to go with my high viz jacket. Perfect match. Time will tell how durable they are.

Date of experience: October 10, 2019
Angela J.
Argentina
1 review
0 helpful votes
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Mod helmet
October 10, 2019

Fits great and now I can put it on/take it off without fiddling with shades

Date of experience: October 10, 2019
Barbara S.
Argentina
1 review
0 helpful votes
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I'm happy with it!
October 10, 2019

The jacket looks great, size runs small, but when I had to exchange it, LeatherUp was amazing. Shelly was wonderful at customer service and I got my exchange within 3 days.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States