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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Helen F.
Argentina
1 review
0 helpful votes
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Just what I needed.
October 10, 2019

Needed something when I moved back to my stock bars, which are 1&1/4". I had 7/8" and these are a perfect swap.

Date of experience: October 10, 2019
Donna S.
Argentina
1 review
0 helpful votes
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Leather motorcycle chaps
October 10, 2019

Too long for my 5'4" body, but otherwise great fit! No problem with them staying cuffed under with my boots on and I plan to cut them to the right length at some point.

Date of experience: October 10, 2019
Kevin P.
Argentina
1 review
0 helpful votes
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Very good quality
October 10, 2019

I was just looking for some leather pants for everyday life. Found the
"Xelement B7400 'Classic' Men's Fitted Leather Pants". Very soft smooth leather. Absolutely good quality for a very reasonable price!

Date of experience: October 10, 2019
Richard S.
Argentina
1 review
0 helpful votes
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Nice boot..
October 10, 2019

After reading the reviews, decided to give these a try. Seem to be well built boots. Takes a little patience to break them in. Insoles are o.k. I changed mine to a heavy duty work boot inso!e for more cushion.

Date of experience: October 10, 2019
Michael N.
Argentina
1 review
0 helpful votes
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Beautiful and badass
October 10, 2019

This vest will fit your length right and works well buttoned or unbuttoned, the neck is the only part ti look out for, but otherwise it's one of the coolest.buys you could get

Date of experience: October 10, 2019
Kimberly I.
Argentina
1 review
0 helpful votes
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Very nice rain gear
October 10, 2019

Lightweight, durable and protects you from the elements.

Date of experience: October 10, 2019
Charles S.
Argentina
1 review
0 helpful votes
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Site is user friendly
October 10, 2019

As a larger woman, motorcycle clothes shopping is challenging. LeatherUp has a true size chart with conversions of men to women sizing. Helmet sizing was also accurate. This make shopping a breeze! No returns + fast shipping= a more satisfied rider!

Date of experience: October 10, 2019
Virginia C.
Argentina
2 reviews
0 helpful votes
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Great fit
October 10, 2019

I really like the way this suit fits. I wear always wear a jacket that has armor built in, and had no problem putting this one over it.

Date of experience: October 10, 2019
Jason V.
Argentina
1 review
0 helpful votes
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summer gloves
October 10, 2019

I did not like how the velcro straps worked so I reversed them to the backside of the gloves by giving them a single twist.

Date of experience: October 10, 2019
Sam U.
Argentina
1 review
0 helpful votes
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Should Be Better
October 10, 2019

I would be giving Leather Up 5 stars had I not just purchased an Item and not received my member discount pricing. I even went back and double checked to make sure that it was less than a year since my membership payment.
I then sent a message through asking about the issue and received no reply, refund, or any contact whatsoever.
Otherwise I would have given 5 stars.

Date of experience: October 10, 2019
Susan B.
Argentina
1 review
0 helpful votes
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Summer Motorcycle Jacket
October 10, 2019

Gave this jacket to my husband for his birthday which is in July and we live in the south. He really liked this jacket because the netting made it cooler yet it had the same protection inserts as his cooler weather jacket. It is also bright yellow making it easier for drivers to see him. Price was great!

Date of experience: October 10, 2019
Jason N.
Argentina
1 review
0 helpful votes
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Leather vest
October 10, 2019

It will be great as soon as I can get my Mason patches sewn on

Date of experience: October 10, 2019
Jeff N.
Argentina
1 review
0 helpful votes
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Great for everything but cold and runs small
October 10, 2019

This is not a very warm jacket, the liner is thin cloth and I am not able to find replacements for it. I bought 2 sizes bigger than my normal size and it is still very tight.

Date of experience: October 10, 2019
Frank W.
Argentina
1 review
0 helpful votes
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Outstanding
October 10, 2019

Ordered a vest, very good quality and true to its size. In addition, the site was very simple to navigate in and the process was simple. The item I ordered arrived a protective bag and packaged. I already recommended this site to friend!

Date of experience: October 10, 2019
Stephanie Z.
Argentina
1 review
0 helpful votes
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At 5'9" 180 with a
October 10, 2019

At 5'9" 180 with a big chest, the large fit well. Sleeves are a little long, but OK. Vents work well. Only problem is a loop is missing for one of the buttons for the liner, otherwise it would be 5 star.

Date of experience: October 10, 2019
Mike H.
Argentina
1 review
0 helpful votes
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Men's leather riding boots
October 10, 2019

He loved the boots, got a lot of comments,he has a closet of nothing but leather up. Products ,now I've started ordering , great products and great qualitu keeps my friend and i a very happy customer

Date of experience: October 10, 2019
Sandra O.
Argentina
1 review
0 helpful votes
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Pleased with these boots. Fits
October 10, 2019

Pleased with these boots. Fits well and is comfortable. Definitely will purchase another pair.

Date of experience: October 10, 2019
Jim C.
Argentina
1 review
0 helpful votes
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Products are of high quality
October 10, 2019

Products are of high quality
And site is easy and convenient

Date of experience: October 10, 2019
Diane H.
Argentina
1 review
0 helpful votes
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Great jacket for the price
October 10, 2019

This jacket is no joke. Really thick. Really comfortable. Seems a little too good to be true if you compare it to the expensive ($400+) jackets on Revzilla. But it is. One improvement is the zippers are a little hard to move. I put silicone oil on them and they all slide smooth as butter now. Very happy with this purchase.

Date of experience: October 10, 2019
Melissa J.
Argentina
1 review
0 helpful votes
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T71 glossy carbon fiber helmet
October 10, 2019

Helmet is very light weight and comfortable. The quick release buckle is great once you get the strap adjusted. I would recommend cutting the excess strap once you have it adjusted and use a lighter to fuse where you cut it so it does not fray. The strap is very long and flaps in the wind.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States