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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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fit was perfect, love the flip down visor, very light weight, strap is a little hard to adjust, but with a little more use, it will be fine. I like the extra snap on the strap to keep it from flopping in the wind. I would recommend this helmet to anyone.
I had brown jackets so I was looking for a black one with adequate vents and this will do nicely!
I am 6'2", 220lbs, 36 waist, 48 chest, long-ish arms and size XL fit like a glove. Back of shoulders have pleats like panels which makes it more comfortable and flexible.
Back, should and elbows come with very common semi-soft armor padding. So, good for impact and skidding but won't be great at either.
I love how the collar doesn't have any straps as I really disliked those.
I like the Members Only type collar on this. It is not a light jacket so be warned.
Leather jacket Fits perfectly very comfortable not too heavy love riding with it
This is the 3rd of these jackets I've bought over the last couple years and I've been very pleased with them all. "Well, if you've been so pleased, why'd ya buy more in such a short time? didn't the first ones hold up? "you ask. The answer is simple: I've lost 70 lbs...on purpose....and a bunch of inches from waist and chest, so the others were just too big. Now I'm 5-11, 170 lbs, 34in waist, 39in chest, and that brings me to sizing. It was hard to get used to the idea that 38-40 chest is a "small" with this manufacturer, but that's what it is. Since that is my after-weight-loss chest measurement, that's what I ordered although with a bit of concern that the jacket wouldn't fit. What I found out, however, was that when my size small jacket arrived, it fit perfectly ! I'm now on a multi-state, multi-week, multi-mile ride and have found this jacket to be just what I hoped. I've made use of the zip-out lining feature in the warm Alabama temps (mid-high 80's) and cool Ohio temps (low 50's) we've had this 2018 Sept. Also like all the zippered ventilation openings and deep inside pockets (concealed carry, anyone?). The padding in the elbow area has some looseness/movement to it and may not serve its desired purpose as effectively as intended; let's hope none of us ever finds out for sure! The arms of the removable lining are secured at the wrists with snaps that are difficult to unfasten and may lead to tearing of the mesh fabric, although I 've not experienced that...yet. Just a word of caution to be careful when unsnapping and removing the zip-out liner. The jacket is well made, with sturdy zippers and stitching that should last for years. All that being said, the jacket looks great, fits and performs as I'd hoped and is priced right......and therein are my reasons for being a repeat buyer from LeatherUp.
Was very pleased with purchase exactly what was promised was delivered
I ordered the POW half helmet because i wanted something besides blak or white which is all the shops and dealers around me had. I got it for a great price and it had free shipping so for under $50 i got a great half lid that i always get complements on. It is super comfortable in the texas summers. The only complaint i have is that the chin strap is too long.
We were so pleased with the helmets we purchased..the price and the quality was great. Also, we appreciated the prompt delivery.
Great!!!!!Love the color. Was warm while riding in the rain and the wind. I recommend it.
Nice boots for the money. Side zipper makes it convenient to get your foot out.
And. I. Had to. Exchange. It. For. A. Mediem. Size. And. It. Fits. Great. I. Thank you. So. Much. Leather. Up. Happy. Mark McHae.
Bought this for my husband. It fits well and looks very nice. He loves it!
Nice made boots,the heel is a little high for me but look like their well made,hopefully they will last !
I like the product that they offer. Prices are very good.
I have worn this jacket in 90deg weather here in the beautiful Willamette Valley, Oregon. When its 90deg in Oregon its to damn hot and this jacket feels amazingly cool to ware with out the liner. Style, air flow, protection and a great price for this jacket. I highly recommend this jacket for your summer time rides.
Excellent venting in summer. True to size fit. Totally recommend this product.
Good Helmet. Fits great! Good price in the closeout section. Good Job Leatherup!!
No padding but a great looking jacket. Impressive quality for the price!
Gloves work well,I would have given five stars except the die is still staining my hands weeks later.
I love this jacket. It runs small and I am petite but not on top. Also I like to layer. I bought a large and normally I could wear a small or medium depending on the maker.
Great product. I actually had to return the first pair because I was afraid they would run small. However they run true to size. The return process was great. They worked with me al the way through the process.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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