Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Lightweight relative to my other Motorcycle jackets. Normally would wear 2X, but in this line 4X was required to fit. When liner was removed, the mesh allowed airflow to stay comfortable in summer.
For the price this item is outstanding, it rivals other brands costing 3x as much. I have several xelement producs and they are all of superior quality. Only thing is you must order 1-2 sizes larger than your normal size for correct fit. Again , completely satisfied with this purchase.
I bought this for my grandson and he loves it. So do I.
They look great feel great could not be happier..thank. You
The price was phenomenal. The perforated leather keeps you as cool as possible in hot weather and can be used in cooler weather with an undergarment. For some reason the top of the pant is not at the waist but just under the chest. I added snaps so they would fit at the chest, and cut off the two useless belts which only block air circulation
They fit super and leather quality is number one , great deal.
My feet are a little wide but this boots fit pretty decent; it will be nice if it come in wide but the quality is excellent.
A VERY WELL-MADE QUALITY LEATHER SHIRT. SOFT PAKISTANI LEATHER, NOT THE CARDBOARD-LIKE CHINESE LEATHER. GREAT FOR A CRISP DAY, BUT PROBABLY NOT ENOUGH FOR A REALLY COLD DAY UNLESS YOU LAYER UNDERNEATH. SIZE RUNS TRUE; I AM AN XL AND IT FITS ME FINE WITH PLENTY OF ARM LENGTH (I AM 6'3", 205#. THERE IS ENOUGH ROOM IN THE BODY OF THE SHIRT TO WEAR A SWEATER IF I NEED TO. VERY HAPPY WITH THIS PURCHASE, THE PRICE, AND THE SERVICE.
I love the vest! Sizing is a bit small, however, the leather quality is very good.
You guys were recomended by my neighbor,didn't disappoint,found the better prices on your site,thamks
Very good product thank you very much. Thank you for the timely delivery have a great day.
Like the looks,durability,and protection. Good to ride motorcycles with. They're not that comfortable to walk long distances in.
I was looking for a lightweight concealed carry vest that was adjustable. This vest fits all of my requirements perfectly.
works very well, my wife likes the Bluetooth recommended to a friend who is ordering a set today
Forward chin strap is a little wide, blocks some peripheral vision
I love your boots. nice soft leather, great prices and even gave ne a discount. Thank You
Stylish and comfortable, good breathability on hot days
Excellent fit, maintains grip contact with ease, padded palm absorbs all the vibration of my Ultra Classic. Material should be a bit thicker.
I just loved my boots that I got a couple yrs ago. I just had to have another pair. They r so comfortable , wear them everyday. Thank you
Boots are good tops were really stiff but are getting better just finished a 2600 mike trip in them and was very pleased we rode in rain and temps down to 35 and as hot as 103 and they stayed dry and comfortable
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

