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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Super fast shipping and great price. If only you could choose the patches that are presewn it would be perfect!
Bought 2 pairs and I live them.
I'm looking for a red and black pair with dark lenses and padding for my riding.
The online service provided by LeatherUp.com was AMAZING!! It was easy to navigate their website and submit the order. But the amazing part was their follow-up. The product arrived at my door days before the projected delivery date, packaging was of high standards, and the product (motorcycle leather jacket) itself was excellent! As a first time buyer, I was 100% satisfied and will definitely be back to purchase additional products from LeatherUp.com! Well done folks!!
I received my helmet the next day, so much faster than I expected. However I did not receive the baclava I ordered at the same time. Very happy with all my experiences with Leather
If you find what you were looking for, the service and the shipping cost/speed is the best!!!
This is the second one I have purchased. The first one was a large. I found it too tight on the forehead so I really avoided using it especially on longer rides that 20 minutes. Recently I purchased and XL. It fits much better and I don"t mind wearing it for longer rides. I really like the features and quality.
Not the samo bike jacket. Well crafted with an authentic weathered finish. My former jacket took 20 years to look like this...but this one's new! Jackets run small, I had to order one size up.
What a great value ! I looked at the reviews and was told to buy up a size or two and I did ! Fits great and I love it !
you guys were great...great price ..prompt delivery ..all good...will be a return customer
Fit finish excellant price is unbelievably for high quality boots nothing I mean nothing from these folks have disappointed me ..
Tk u
Ric from Missouri
Product was exactly as described and of great quality . Shipping was fast too! Thank you Leatherup!
Nice and easy protection from the sun and elements.
There's a great variety of products and prices. The web site is extremely user-friendly and customer service is efficient and courteous.
I would recommend this company to everyone.
I would give this helmet five stars except for some minor flaws. The exchangeable pull down visor is difficult to change and can be broken in the attempt, and the liner tends to pull out a little when removing the helmet. Neither problem is a bid deal (I very seldom use the visor) but enough to drop a star from perfect.
excellent jacket for the money. good leather and heavy.. fit well right out of the box. wanting the matching vest now.
Fit like a glove, no breaking in period...comfortable from the get-go, and really great grip for my feet on the Goldwing...love these boots!
Site was easy to navigate, products nicely laid out and trouble free access.
nice gloves love the palm padding. Even though I did measure my hand they fit just a little too tight.
They are very comfortable right out of the box. Only thing I dont like. Is the boot toe is more like a work boot, it's big and have a hard time getting my foot under the shift peg.
Very happy with the look and quality. Size is one size larger than I usually wear.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members