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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great coat at a really great price and free shipping.
Excellent rain suit. Performed well at the time during a basic riding course. I have not worn it while riding in the rain.
everything I have purchased, jackets, chaps, has been fantastic quality for the great prices and very quick shipping.
I ALWAYS buy my boots from leatherup.com and always buy XElement boots...my oldest pair is over 10 years old and are just like new. My newest pair, regular old harness style biker square toes are awesome and made just as well as my old boots! Thank you so much for selling great quality items at great prices!!! Lifetime customer here!!!
Johnny Creeps
If you have a fat oblong head, this is your helmet.
Exceptional service as well. I bought some stuff. I returned some stuff and then i bought some more stuff. All seamless and courteously handled. Thanks!
These visors provide excellent protection from sun glare and snap on and flip down easily when needed.
Satisfied with all ordering and products down to the packaging well definitely return
Very happy with helmet and cool graphics !
Such a quality product for the price !!!
I have been riding since I was15 years old & I have never had a boot this comfortable ! I have been praising these boots to my American Legion Rider companions , & I already had a pair of Durango harness boots that I no longer wear!
Fit my wife very good an looks fantastic on her an I have one too so now we look alike an thats awesome indeed
Fit and finish are great. The drop down glasses really help when riding towards the sun. Good helmet for the price.
Bought these bags for my SCR 950 scrambler. They have a nice retro look that goes with the bike. Quality of the leather is good. Recently used them on a week long trip and they held all I needed.
The items I always order are at a reasonable price. They are good quality, Im never disappointed. The delivery is practically the next day. Great place to shop for Motorcycle gear. Love It
I like the product selection, quality, and pricing available. The delivery is timely and well packaged. Great online store!
I love the vest and if I need to I will order again
Great combo package, the communicator works well, no distortion, and low wind interference with the mic. The Helmet is good for the money but could use a few more vents the lens fogs up and does not have a drop down sun visior, or replacement tinted face shield.
Everything is excellent but had some issues with deliveries. I believe that they have been resolved, but we will see on my next order.
my recent purchase the product is excellent and the service was great thank you
All of my purchases have had really great value. Good looking quality at a fair price
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

