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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Christine F.
Argentina
1 review
0 helpful votes
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Great coat at a really
October 10, 2019

Great coat at a really great price and free shipping.

Date of experience: October 10, 2019
Jessica W.
Argentina
1 review
0 helpful votes
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Excellent rain suit
October 10, 2019

Excellent rain suit. Performed well at the time during a basic riding course. I have not worn it while riding in the rain.

Date of experience: October 10, 2019
Shirley M.
Argentina
1 review
0 helpful votes
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love it
October 10, 2019

everything I have purchased, jackets, chaps, has been fantastic quality for the great prices and very quick shipping.

Date of experience: October 10, 2019
Linda Q.
Argentina
1 review
0 helpful votes
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BEST EVER!!!
October 10, 2019

I ALWAYS buy my boots from leatherup.com and always buy XElement boots...my oldest pair is over 10 years old and are just like new. My newest pair, regular old harness style biker square toes are awesome and made just as well as my old boots! Thank you so much for selling great quality items at great prices!!! Lifetime customer here!!!
Johnny Creeps

Date of experience: October 10, 2019
Kimberly C.
Argentina
1 review
0 helpful votes
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Fits my fat oblong head
October 10, 2019

If you have a fat oblong head, this is your helmet.

Date of experience: October 10, 2019
Ben V.
Argentina
1 review
0 helpful votes
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Great Products at Great Prices
October 10, 2019

Exceptional service as well. I bought some stuff. I returned some stuff and then i bought some more stuff. All seamless and courteously handled. Thanks!

Date of experience: October 10, 2019
Helen L.
Argentina
1 review
0 helpful votes
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Exactly What We Needed
October 10, 2019

These visors provide excellent protection from sun glare and snap on and flip down easily when needed.

Date of experience: October 10, 2019
Adam M.
Argentina
1 review
0 helpful votes
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Excellent
October 10, 2019

Satisfied with all ordering and products down to the packaging well definitely return

Date of experience: October 10, 2019
Jason L.
Argentina
1 review
0 helpful votes
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Purchased for wife
October 10, 2019

Very happy with helmet and cool graphics !
Such a quality product for the price !!!

Date of experience: October 10, 2019
Angela B.
Argentina
1 review
0 helpful votes
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Best Boots
October 10, 2019

I have been riding since I was15 years old & I have never had a boot this comfortable ! I have been praising these boots to my American Legion Rider companions , & I already had a pair of Durango harness boots that I no longer wear!

Date of experience: October 10, 2019
Kimberly T.
Argentina
1 review
0 helpful votes
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Vest
October 10, 2019

Fit my wife very good an looks fantastic on her an I have one too so now we look alike an thats awesome indeed

Date of experience: October 10, 2019
Charles V.
Argentina
1 review
0 helpful votes
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Comfortable
October 10, 2019

Fit and finish are great. The drop down glasses really help when riding towards the sun. Good helmet for the price.

Date of experience: October 10, 2019
Ben S.
Argentina
1 review
0 helpful votes
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Good bags for the price
October 10, 2019

Bought these bags for my SCR 950 scrambler. They have a nice retro look that goes with the bike. Quality of the leather is good. Recently used them on a week long trip and they held all I needed.

Date of experience: October 10, 2019
Karen Y.
Argentina
1 review
0 helpful votes
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The items I always order are at a reasonable price. They are good quality, Im never disappointed. The delivery is practically the next day. Great place to shop for Motorcycle gear. Love It

Date of experience: October 10, 2019
Christine B.
Argentina
1 review
0 helpful votes
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Product Selection, Quality, Pricing and Delivery
October 10, 2019

I like the product selection, quality, and pricing available. The delivery is timely and well packaged. Great online store!

Date of experience: October 10, 2019
Angela E.
Argentina
1 review
0 helpful votes
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Vest
October 10, 2019

I love the vest and if I need to I will order again

Date of experience: October 10, 2019
Charles M.
Argentina
1 review
0 helpful votes
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Great combo package, the communicator
October 10, 2019

Great combo package, the communicator works well, no distortion, and low wind interference with the mic. The Helmet is good for the money but could use a few more vents the lens fogs up and does not have a drop down sun visior, or replacement tinted face shield.

Date of experience: October 10, 2019
Cynthia F.
Argentina
1 review
0 helpful votes
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Great products
October 10, 2019

Everything is excellent but had some issues with deliveries. I believe that they have been resolved, but we will see on my next order.

Date of experience: October 10, 2019
Brenda V.
Argentina
1 review
0 helpful votes
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product and service
October 10, 2019

my recent purchase the product is excellent and the service was great thank you

Date of experience: October 10, 2019
Thomas V.
Argentina
1 review
0 helpful votes
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Great value
October 10, 2019

All of my purchases have had really great value. Good looking quality at a fair price

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States