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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Bob F.
Argentina
1 review
0 helpful votes
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Excellent Product
October 10, 2019

Fits perfectly and true to size. Comfortable with no impediment getting on and off my bike.

Date of experience: October 10, 2019
Chris A.
Argentina
1 review
0 helpful votes
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Chaps
October 10, 2019

Ordered set of chaps ...they are great...sized larger than expected, so plenty of room, and appear to be of great quality for the cost.

Date of experience: October 10, 2019
John Z.
Argentina
1 review
0 helpful votes
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My scout seat is right
October 10, 2019

My scout seat is right on top of the engine really close,so I need the heat protection provided by my leather extreme pants /wish the inseam and the belt loops were feerther apart waist too shallow !

Date of experience: October 10, 2019
Elizabeth H.
Argentina
1 review
0 helpful votes
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Excellent product
October 10, 2019

This product was exactly as described and works as described.

Date of experience: October 10, 2019
Sharon M.
Argentina
1 review
0 helpful votes
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Good company
October 10, 2019

Leather Up is has very good prices and a good customer service dept. I would recommend them as a site to consider buying gear

Date of experience: October 10, 2019
Ben P.
Argentina
1 review
0 helpful votes
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Good Value
October 10, 2019

This kit is a handy way of having protective glasses for multiple visual environments. Their not the "toughest" quality so I'm worried about how long they'll last with repeated changes of the various frames/lenses, but so far they're doing well. So looking at the ratings, I'd separate protection as a 5 based on sizing and multiple lenses, and durability as a 3.

Date of experience: October 10, 2019
Patricia W.
Argentina
1 review
0 helpful votes
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Boots
October 10, 2019

Just a bit narrow...wish they were wider
I love them though

Date of experience: October 10, 2019
Linda M.
Argentina
1 review
0 helpful votes
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Quality +
October 10, 2019

Excellent quality and fit. The sleeves are really long but better to long than short.

Date of experience: October 10, 2019
Sarah Z.
Argentina
1 review
0 helpful votes
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Purple Rose Helmet
October 10, 2019

This was a very good buy for the money. Bought it for my granddaughter and she loves it. Would recommend this if you want a safe helmet for that child who rides behind you. This even fits my wife who has a hat size of 6-7/8, so these might run a little big; then again, children's heads run almost full grown so it probably evens out.

Date of experience: October 10, 2019
William Y.
Argentina
1 review
0 helpful votes
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LEATHER UP ROCKS
October 10, 2019

GREAT PRICES ON GREAT PRODUCTS. L.U. WON'T BREAK THE BANK. JACKET, BOOTS, VEST...ALL REALLY GOOD QUALITY. I RIDE DAILY. WEATHER IS IN THE 40'S AND I'M NOT COLD

Date of experience: October 10, 2019
Susan C.
Argentina
1 review
0 helpful votes
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Repells the Rain
October 10, 2019

I Love this suit. If I wasn't wearing it would rain. As soon as I put it on the rain would stop. Sort of like washing your car and it rains,

Date of experience: October 10, 2019
Sandra J.
Argentina
1 review
0 helpful votes
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Half Helmet With Purple Butterfly's And Skulls
October 10, 2019

It is very nice with a good price glad we bought it

Date of experience: October 10, 2019
Michael T.
Argentina
1 review
0 helpful votes
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Great Leather Jacket
October 10, 2019

Couldn't be more pleased. They definitely run a little on the small side so I ordered one size larger and it was perfect. Great jacket for the price and I received great customer service.
Will order from them again.

Date of experience: October 10, 2019
Joseph D.
Argentina
1 review
0 helpful votes
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Decent for the price
October 10, 2019

Size chart says to order 1 size up but know that they are a high waist pant so if you have a round belly like me, better order 2 sizes bigger.
For the price I'm not gonna complain but I need to drop 10 lbs before they will fit comfortably. Zip out liner is nice and everything pretty well constructed.
If I had gone with bigger size I'm sure I would be more positive, but really, why would I need to order 2 sizes bigger when all my other similar pants pants fit right.

Date of experience: October 10, 2019
Kimberly I.
Argentina
2 reviews
0 helpful votes
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leather vest with patches
October 10, 2019

great price and good quality, but if you could actually CHOOSE the patches it comes with instead of pre sewn patches that may not be to your liking, that would be super awesome.

Date of experience: October 10, 2019
Frank T.
Argentina
1 review
0 helpful votes
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great buy
October 10, 2019

I got one and quickly after the audition, including a couple of trips through the washing machine set on the beat the heck out of it, and believe me It needed it as it was dirty and greasy. I ordered two more. I carry a lot of stuff on my belt and this is long enough and inoffensive enough to go into any place of business. hmm maybe not the post office!

Date of experience: October 10, 2019
Dave U.
Argentina
1 review
0 helpful votes
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Bandit jackets
October 10, 2019

this ia a well made jacket. size run a liitle small so i ordered one size larger and fit was great, did a 500 mile run with temps from 50 degrees in the morning to high 70's later in the day jacket keeps the wind out nicely when cold and as it warmed up i opened the zipper vents front and back and got nice circulation of air making it very pleasant to wear. Never want to think about going down on the bike but do think this jacket would protect me well as it is heavyweight leather and reinforced with the armor inserts. Very good product for the price.

Date of experience: October 10, 2019
Adam R.
Argentina
1 review
0 helpful votes
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Riding Jacket
October 10, 2019

Nice jacket ...used once on road trip comfortable nice fit

Date of experience: October 10, 2019
Christine L.
Argentina
1 review
0 helpful votes
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If only I had a great bike, too
October 10, 2019

I love everything Leather Up carries. The massive choice of biker jackets twirl my head around, my favorite gift for guys. They have the best 'Bob' jackets (sometimes a Robbie Jacket, the one on their first album), but move quickly, these run out of the store.
New this year is my new favorite. I had 30 years ago and never again could find one as good-looking. It's a leather baseball jacket (no, not one Neiman or hi-end boutique, where I overpaid for my first. Leather Up's is better ( 1/10 the price and hipper) with material & leather combined and mostly black with white trim.

The people working at Leather Up are wonderful. They are fun, kind, patient, they'll hunt racks if they think there's one left and do what they say.

Finally, I no longer dread the fall and never knowing what to wear, it will go into the winter too, just pile on the under silks and wait 'till next year.

Date of experience: October 10, 2019
Sharon B.
Argentina
1 review
0 helpful votes
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Nice looking
October 10, 2019

Great looking jacket. Wish it was available in long size as it is a tad short waisted on me , I'm 6'03".
Zipper is very hard to get started, hoping it will "break in" over time. Too soon to comment on durability.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States