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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kevin W.
Argentina
1 review
0 helpful votes
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Best vest
October 10, 2019

The best Vest for the Money!
I would recommend it to everyone!

Date of experience: October 10, 2019
Mike K.
Argentina
1 review
0 helpful votes
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Nice but
October 10, 2019

The helmet is very light weight which is a good thing and here is the but... i thought it was going to be smaller and more compact fitting to my head ..mushroom head for sure!

Date of experience: October 10, 2019
Bill V.
Argentina
1 review
0 helpful votes
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Biker boots
October 10, 2019

The boots come out of the box ready to wear.
The leather is soft/broken in .
Great boot

Date of experience: October 10, 2019
Michelle D.
Argentina
1 review
0 helpful votes
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What a Bargain
October 10, 2019

I bought this on sale and wasn't expecting much for the price. WOW was I wrong. High quality and thick leather and it fit perfectly I just don't get to wear it much in southern Florida:-)

Date of experience: October 10, 2019
Michael G.
Argentina
1 review
0 helpful votes
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Awesome
October 10, 2019

Love the style and the girly rugged look. My daughter loved them and being they were to big for me, I gave them to her and ordered a smaller size. They are excellent quality for such a low price.

Date of experience: October 10, 2019
Anna L.
Argentina
1 review
0 helpful votes
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Quality vest
October 10, 2019

I am extremely happy with the fit, the design of the vest and the quality with which it is put together. It is very comfortable to wear and fits like a glove. Great job, Leatherup, with the quality products you offer customers on your website.

Date of experience: October 10, 2019
Richard E.
Argentina
1 review
0 helpful votes
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Awesome vest
October 10, 2019

Absolutely love my leather vest. Fits great and looks amazing.

Date of experience: October 10, 2019
Paul S.
Argentina
1 review
0 helpful votes
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Good value
October 10, 2019

Good for the price. Well made considering. However, the laces were far too long and I replaced them. Also, the loop on the back of the boot used to pull them on, ripped through on both boots. Fit was accurate.

Date of experience: October 10, 2019
Michael N.
Argentina
2 reviews
0 helpful votes
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Great fitting helmet
October 10, 2019

Great fit, great internet experience, received on time

Date of experience: October 10, 2019
Jessica B.
Argentina
1 review
0 helpful votes
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Nice vest
October 10, 2019

Size is true shoulders, chest but waist IS tight.
Finally, something for us slim guys.

Date of experience: October 10, 2019
Maria J.
Argentina
1 review
0 helpful votes
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Great jacket
October 10, 2019

Fit good feels warm and light at the same time.
Very comfortable.

Date of experience: October 10, 2019
Bill B.
Argentina
1 review
0 helpful votes
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Did not receive helmet
October 10, 2019

I was emailed it was in stock. I ordered it than received email it was shipped. I got another email they dont have any. Dont know if I'll order from leather up again.

Date of experience: October 10, 2019
Helen H.
Argentina
1 review
0 helpful votes
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Neon motorcycle jacket
October 10, 2019

Nice jacket for the price, however it does run small for size listed. If you normally wear a large, and want to wear the liner on cooler days, order the XL.

Date of experience: October 10, 2019
Sandra N.
Argentina
1 review
0 helpful votes
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Could have been a five.
October 10, 2019

Love what I have bought except that I ordered a tall 2x coat that cost more than regular size. I received a regular 2x that did fit anyway. I ask for the $15.00 refund and have not heard back. Everything else has been great though. ZC

Date of experience: October 10, 2019
Maria I.
Argentina
1 review
0 helpful votes
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Great
October 10, 2019

Easy ordering people were knowledgeable and courteous, and the helmets are great thanks leather up

Date of experience: October 10, 2019
Kathleen S.
Argentina
1 review
0 helpful votes
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Legs where huge
October 10, 2019

The lower legs of these were extremely huge compared to the rest

Date of experience: October 10, 2019
Brenda F.
Argentina
1 review
0 helpful votes
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Rain gear
October 10, 2019

Haven't needed to use the rain suit yet but from trying it on I love it

Date of experience: October 10, 2019
Anthony K.
Argentina
1 review
0 helpful votes
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Nice helmet
October 10, 2019

Great helmet love it bought 2 one for wife the white goes better with my bike then the black fits great wears well

Date of experience: October 10, 2019
Linda F.
Argentina
1 review
0 helpful votes
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Excellent jacket . During summer
October 10, 2019

Excellent jacket . During summer you can take out the liners and it is great and also strong for your body protection.

Date of experience: October 10, 2019
Bill U.
Argentina
1 review
0 helpful votes
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Comfortable stayed dry in rain
October 10, 2019

Comfortable stayed dry in rain great value and design love these

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States