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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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The fit is perfect did not have to break them in just put them on and went to wearing them..great boots.
jt fits and keeps me dry when we where out on a ride and it started raining hard
Fast shipping, as described, quality leather, fit is excellent, price was AMAZING, zip out lining. Now I only need a motorcycle, lol.
I have loved the stuff I have gotten from Leatherup. High quality stuff at very reasonable prices. However, I wish returns were easier for when you get an item that doesn't fit. $10 per return is pretty steep.
Bought 2. One for myself and one for wife. Perfect fit with sizing. Flip up shield is so much nicer than a snap on bubble shield. Don't have to take helmet off and on.
First I bought a leather vest. When I received it the quality was outstanding. So I decided to order this jacket and it too was excellent.
This is one of the best ventilated jackets I've owned. It has great features at a great price. It's highly visible and makes me stand out in NYC traffic.
I like the vest. Not enthused on the side elastic straps. Will replace them with leather ones
Most comfortable boots i've owned. They don't need to be broke in, they wear great and last a long time. Great for work or even a casual dress boot. Love the brown square toe which is hard to find. These are well worth the money.
Fit is good. Very pleased. Would buy another if needed.
Very nice helmet for the price. Did go ever so slightly larger than I measured because I cant stand a helmet squeezing my head.
When returned for a larger size, cost $22 to exchange..Not a good value if ur penalized with shipping costs:nauseated_face:
The only reason I didn't give 5 stars is that have not worn it in the rain to see if the water proof she'll works.other than that love It.great for cool weather riding
I don't like to order cloths or shoes on line. I was very surprise to see how well this product looks, how it fits, quality of workmanship and cost.
Bought it because of price and that it was snell-certified. We needed something for our grandchildren to wear when riding our farm's four-wheeler to keep them safe. The color was great. They actually like and wear it!
The shirt us very well made and will serve it's purpose for comfortable rides on cool fall days. Beware of the sizing...k ordered a 2XL for a loose fit and it feels more like a XL.
Nice helmet that fits comfortable. Went and tried on the size I needed at a local dealer, the size chart was correct. Helmet sits well while riding in the back of the bike.
arrived early, as described - like the "distressed" look, fit is good (XXL is my usual glove size)...
Great quality helmet! I particularly like the leather look. Very stylish and comfortable. Delivery was extremely
Great prices here. But who ever launched your new web site before it was completed & running smoothly, did your company a huge disservice. There were many unhappy customers for WEEKS after it went active.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

