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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Eric H.
Argentina
1 review
0 helpful votes
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Boots
October 10, 2019

The fit is perfect did not have to break them in just put them on and went to wearing them..great boots.

Date of experience: October 10, 2019
Frank X.
Argentina
1 review
0 helpful votes
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motorcycle rain gear
October 10, 2019

jt fits and keeps me dry when we where out on a ride and it started raining hard

Date of experience: October 10, 2019
Stephen E.
Argentina
1 review
0 helpful votes
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Motorcycle Jacket
October 10, 2019

Fast shipping, as described, quality leather, fit is excellent, price was AMAZING, zip out lining. Now I only need a motorcycle, lol.

Date of experience: October 10, 2019
Maria M.
Argentina
1 review
0 helpful votes
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Good stuff - could use some improvements
October 10, 2019

I have loved the stuff I have gotten from Leatherup. High quality stuff at very reasonable prices. However, I wish returns were easier for when you get an item that doesn't fit. $10 per return is pretty steep.

Date of experience: October 10, 2019
Daniel P.
Argentina
1 review
0 helpful votes
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Great product
October 10, 2019

Bought 2. One for myself and one for wife. Perfect fit with sizing. Flip up shield is so much nicer than a snap on bubble shield. Don't have to take helmet off and on.

Date of experience: October 10, 2019
Nick W.
Argentina
1 review
0 helpful votes
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First I bought a leather
October 10, 2019

First I bought a leather vest. When I received it the quality was outstanding. So I decided to order this jacket and it too was excellent.

Date of experience: October 10, 2019
Maria R.
Argentina
1 review
0 helpful votes
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Great jacket
October 10, 2019

This is one of the best ventilated jackets I've owned. It has great features at a great price. It's highly visible and makes me stand out in NYC traffic.

Date of experience: October 10, 2019
Rebecca F.
Argentina
1 review
0 helpful votes
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Good vest
October 10, 2019

I like the vest. Not enthused on the side elastic straps. Will replace them with leather ones

Date of experience: October 10, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
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Most comfortable boots i've owned. They don't need to be broke in, they wear great and last a long time. Great for work or even a casual dress boot. Love the brown square toe which is hard to find. These are well worth the money.

Date of experience: October 10, 2019
Jack F.
Argentina
1 review
0 helpful votes
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Fit is good. Very pleased.
October 10, 2019

Fit is good. Very pleased. Would buy another if needed.

Date of experience: October 10, 2019
Margaret C.
Argentina
1 review
0 helpful votes
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Carbon fiber look half helmet
October 10, 2019

Very nice helmet for the price. Did go ever so slightly larger than I measured because I cant stand a helmet squeezing my head.

Date of experience: October 10, 2019
Pamela F.
Argentina
1 review
0 helpful votes
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Return issue
October 10, 2019

When returned for a larger size, cost $22 to exchange..Not a good value if ur penalized with shipping costs:nauseated_face:

Date of experience: October 10, 2019
Daniel Z.
Argentina
1 review
0 helpful votes
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The only reason I didn't
October 10, 2019

The only reason I didn't give 5 stars is that have not worn it in the rain to see if the water proof she'll works.other than that love It.great for cool weather riding

Date of experience: October 10, 2019
Jack O.
Argentina
1 review
0 helpful votes
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I don't like to order
October 10, 2019

I don't like to order cloths or shoes on line. I was very surprise to see how well this product looks, how it fits, quality of workmanship and cost.

Date of experience: October 10, 2019
Paul V.
Argentina
1 review
0 helpful votes
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Bought it because of price
October 10, 2019

Bought it because of price and that it was snell-certified. We needed something for our grandchildren to wear when riding our farm's four-wheeler to keep them safe. The color was great. They actually like and wear it!

Date of experience: October 10, 2019
Carol Y.
Argentina
1 review
0 helpful votes
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Well made - size runs small.
October 10, 2019

The shirt us very well made and will serve it's purpose for comfortable rides on cool fall days. Beware of the sizing...k ordered a 2XL for a loose fit and it feels more like a XL.

Date of experience: October 10, 2019
Kathleen J.
Argentina
1 review
0 helpful votes
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Nice helmet
October 10, 2019

Nice helmet that fits comfortable. Went and tried on the size I needed at a local dealer, the size chart was correct. Helmet sits well while riding in the back of the bike.

Date of experience: October 10, 2019
Brenda Y.
Argentina
1 review
0 helpful votes
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nice gloves
October 10, 2019

arrived early, as described - like the "distressed" look, fit is good (XXL is my usual glove size)...

Date of experience: October 10, 2019
Margaret Z.
Argentina
1 review
0 helpful votes
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Half helmet
October 10, 2019

Great quality helmet! I particularly like the leather look. Very stylish and comfortable. Delivery was extremely

Date of experience: October 10, 2019
Kimberly W.
Argentina
1 review
0 helpful votes
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Great prices.
October 10, 2019

Great prices here. But who ever launched your new web site before it was completed & running smoothly, did your company a huge disservice. There were many unhappy customers for WEEKS after it went active.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States