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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Anna A.
Argentina
1 review
0 helpful votes
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Nice boots, but...
October 10, 2019

I liked the boots very much, but because this was a second pair of a different style that did not fit, I had to return these, as well. It seems that no 2 overseas shoe manufacturers use the same sizing standards so I cannot purchase my boots online. I wish I could because I would definitely do business with Leatherup again.

Date of experience: October 10, 2019
Ruth U.
Argentina
1 review
0 helpful votes
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Great vest, well made, nice
October 10, 2019

Great vest, well made, nice leather. Well worth the price.

Date of experience: October 10, 2019
Joseph P.
Argentina
1 review
0 helpful votes
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Rain Gear
October 10, 2019

This rain suit is great, I first used it on our Mountain trip to North Carolina, when hurricane Florence was turning toward South Carolina. The rains started before the hurricane, but my new rain suit kept me dry. It rained heavy but I was dry! Great suit, I highly recommend it .

Date of experience: October 10, 2019
Joe J.
Argentina
1 review
0 helpful votes
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HONEST ABE
October 10, 2019

I ORDERED TO HELMETS, THEY CAME RATHER QUICKLY, BUT, BEFORE I GOT THEM, A COUPLE OF FRIENDS FOUND OUT I ORDERED THEM, AND HAPPENED TO HAVE A FEW XTRA, SO I DIDNT EVEN OPEN THE PACKAGE. I RETYRNED EM.

Date of experience: October 10, 2019
Christine D.
Argentina
1 review
0 helpful votes
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Comfortable
October 10, 2019

Bought this for my wife to make her feel safe on the bike. She absolutely loves the style, fit, and safe feeling.

Date of experience: October 10, 2019
Mark M.
Argentina
1 review
0 helpful votes
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Works very well at speeds
October 10, 2019

Works very well at speeds under 65 mph. Also, I am sure if I wore a full face helmet it would have been much bettet. I recommend this product.

Date of experience: October 10, 2019
Mark B.
Argentina
1 review
0 helpful votes
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Very happy with the boots
October 10, 2019

Very happy with the boots they fit perfectly and this is my third pair

Date of experience: October 10, 2019
Kimberly C.
Argentina
1 review
0 helpful votes
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NIce
October 10, 2019

Perfect for riding at night. I wear contacts and these are perfect. You still have full view

Date of experience: October 10, 2019
Virginia L.
Argentina
1 review
0 helpful votes
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Great quality - smaller than advertised
October 10, 2019

Great quality. Came on time. The only issue is that it is smaller than advertised.

Date of experience: October 10, 2019
Jeff Y.
Argentina
1 review
0 helpful votes
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Great jacket
October 10, 2019

Great jacket for the price but they run about two sizes small for me. once I finally got the right size I love it it's just as good as my OSI jacket I've had for 4 years.

Date of experience: October 10, 2019
Frank T.
Argentina
1 review
0 helpful votes
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Poor fitting Helment
October 10, 2019

Helment visior created an obstruction when lowered sized according to web page chart helmet was not to small
Spoke with customer service returned helment at my expense waiting credit not likley to be a repeat customer

Date of experience: October 10, 2019
Shirley Y.
Argentina
1 review
0 helpful votes
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PoliPolice Jacket
October 10, 2019

It is a heavy duty jacket but it was to small, tried to get hold of the seller for a couple weeks with no returned phone calls or Emails.I finally got someone on the phone on the third week to get the jacket in the system for a return.

Date of experience: October 10, 2019
Stephen G.
Argentina
1 review
0 helpful votes
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Returned
October 10, 2019

They were too small so I had to return them. If you ever get them in an 11 let me know

Date of experience: October 10, 2019
Sarah Q.
Argentina
1 review
0 helpful votes
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Leather Gloves
October 10, 2019

I loved the leather gloves I bought and so did my Fiance. I bought them for his birthday and they where the perfect gift!

Date of experience: October 10, 2019
Brian N.
Argentina
1 review
0 helpful votes
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Not for public
October 10, 2019

Great jacket, but it came with a hole in the sleeve. It just keeps getting worse/ hole getting bigger. :(
Maybe could use some finer quality control?
Otherwise, I love the jacket and it has been great for these cooler rides.

Date of experience: October 10, 2019
Joe U.
Argentina
1 review
0 helpful votes
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Great jacket!!!
October 10, 2019

My husband needed a new jacket before the weather got cool. I ordered this for his birthday. Fast delivery and it fits and looks great. he loves it!
And the price was fantastic!!!

Date of experience: October 10, 2019
Susan M.
Argentina
1 review
0 helpful votes
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Love them!
October 10, 2019

Bought a beautiful jacket and bike boots that were great quality and I am super happy with both. Would highly recommend!

Date of experience: October 10, 2019
Stephanie B.
Argentina
1 review
0 helpful votes
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Great little helmet
October 10, 2019

Bought this helmet and found it to be very comfortable. The padding makes for a mug fit without getting a hot spot for lack of circulation. The quick release is one of the best I've used once you set it up. Worth the cost. Which was very reasonable.

Date of experience: October 10, 2019
Joe Z.
Argentina
1 review
0 helpful votes
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Great helmet
October 10, 2019

This helmet is very comfortable. I usually wear a full face, but this a
perfect helmet for the hot Florida summers.
Leatherup is an excellent company to work with, and I will buy from
them again.

Date of experience: October 10, 2019
Sharon H.
Argentina
1 review
0 helpful votes
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just what the doctor ordered.
October 10, 2019

I had been shopping around for good raingear that would not break the bank. It does not rain a lot where I live, but when it does it pours. I needed a quality suit for an affordable price. I found exactly what I was looking for and it was shipped out the next day.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States