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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Patricia G.
Argentina
1 review
0 helpful votes
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HJC---IS-5 black XL 3/4 helmet, open face
October 10, 2019

I absolutely love my new black helmet, it's strong, beautiful, fits real perfect nice and snug, the straps work real perfectly, the padding inside is great too. I haven't bought my bike yet, probably in 2 more weeks. Can't wait! Thank you for this beautiful helmet, Richard Catron.

Date of experience: October 10, 2019
Mary A.
Argentina
1 review
0 helpful votes
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Good camera.
October 10, 2019

Is a good quality camera but does not have the attachments to be a helmet camera.

Date of experience: October 10, 2019
Jack A.
Argentina
1 review
0 helpful votes
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Loved it at 1st sight!
October 10, 2019

Cant beat price, quality! Take your measurement, I'm a short fat bastard and its smuggly around my chest, waist, and long on my arms. If you ask me it fits awesome, I went with the XL, I'm 5'8, 218lbs.

Date of experience: October 10, 2019
Lisa B.
Argentina
1 review
0 helpful votes
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Neon jacket
October 10, 2019

I really like the jacket it's was what I needed,should have got a size larger

Date of experience: October 10, 2019
Brenda D.
Argentina
1 review
0 helpful votes
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Leather jacket
October 10, 2019

I was sent wrong size after lengthy phone calls about a delay. I still received wrong size jacket.

Date of experience: October 10, 2019
Maria L.
Argentina
1 review
0 helpful votes
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Motorcycle Jacket
October 10, 2019

These jackets run way small in size. I ordered a 2xl jacket and is was way too small. I sent it back for an exchange and never received the replacement. I would not recommend you people to anyone.

Date of experience: October 10, 2019
Peter Q.
Argentina
1 review
0 helpful votes
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Just what I needed
October 10, 2019

This jacket is just what I needed. I was looking for something that was light, ventilated and cool enough to wear during the hot & humid summers in the St Louis area while still offering protection. It offers great visibility to others on the road with armor in all the right places. A removable liner makes it good for cool weather riding and the price was great also.

Date of experience: October 10, 2019
Laura V.
Argentina
1 review
0 helpful votes
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Defective
October 10, 2019

Ear straps are uneven with this style and brand. Tried two. Leather-Up marked them both defective.

Date of experience: October 10, 2019
Tony H.
Argentina
1 review
0 helpful votes
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Very nice boot set well
October 10, 2019

Very nice boot set well very comfortable to wear would recommend

Date of experience: October 10, 2019
George A.
Argentina
1 review
0 helpful votes
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Good fit
October 10, 2019

Good quality exactly as it said it would was. Fast shipping.

Date of experience: October 10, 2019
Jason X.
Argentina
1 review
0 helpful votes
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Excellent helmet
October 10, 2019

Bought 2, one for me and one for the wife. Mine was too snug and I took advantage of the adjustability choices and just about perfect now. Hers was fine from the start. I think wind noise is excessive. She is fine with hers. Excellent fit and finish.

Date of experience: October 10, 2019
Jack H.
Argentina
1 review
0 helpful votes
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Products have been as described,
October 10, 2019

Products have been as described, at an excellent price,and we have always received them very quickly.

Date of experience: October 10, 2019
Sam B.
Argentina
1 review
0 helpful votes
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Very, very good
October 10, 2019

I have two riding jackets, and both are very good. I really like the attention to detail in this jacket. I now use this as my main jacket as it is very comfortable and I feel safe... and isn't that the reason we wear these jackets?

Date of experience: October 10, 2019
Eric L.
Argentina
1 review
0 helpful votes
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Metal
October 10, 2019

Great vest love the fit inside pockets and comfort leather soft price super buy this you will truly love it as I have nany leather vests I rank this one of the top ones

Date of experience: October 10, 2019
Sarah O.
Argentina
1 review
0 helpful votes
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Nice jacket!! It was the
October 10, 2019

Nice jacket!! It was the wrong size and to heavy for Florida.

Date of experience: October 10, 2019
Maria E.
Argentina
1 review
0 helpful votes
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All in all great experience
October 10, 2019

I order 2 helmets one had a date of October 2006. Was told it was no good because date is only good for 5 years. This came from Highway patrol. We contacted LeatherUp and they told me what to do in order to get a refund. I will keep doing business with them

Date of experience: October 10, 2019
Daniel H.
Argentina
1 review
0 helpful votes
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Riding jacket
October 10, 2019

Very nice , it is everything that i was told it would be and them some . I would refer it to others .

Date of experience: October 10, 2019
Kevin L.
Argentina
1 review
0 helpful votes
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Jacket was perfect.
October 10, 2019

The jacket was more than I expected and arrived quickly. I have no regrets choosing LeatherUp for my purchases. GREAT company.

Date of experience: October 10, 2019
Sandra R.
Argentina
1 review
0 helpful votes
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Perfect vest
October 10, 2019

This vest is perfect! Nice leather, delivered quickly.

Date of experience: October 10, 2019
Peter U.
Argentina
1 review
0 helpful votes
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Helmet
October 10, 2019

Not what I thought it would be, bigger than i thought

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States