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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jay E.
Argentina
1 review
0 helpful votes
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outlaw T71 Carbon Fiber Helmet flat black
October 10, 2019

Nice helmet, fits a little snug but not to tight, first ride with it went from Chicago to Tennessee 800 miles round trip without a problem. light weight really like the quick release strap, only drawback is it's not as low profile as I'd hoped for.

Date of experience: October 10, 2019
Maria B.
Argentina
1 review
0 helpful votes
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To small
October 10, 2019

It is good but unfortunately it was small size could not get the large I wanted

Date of experience: October 10, 2019
Jay D.
Argentina
1 review
0 helpful votes
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Only site you need
October 10, 2019

Best site period for motorcycle gear. Best selection. Best prices. Best deals. Super sales. Excellent customer service. Fast shipping. What else do you need?

Date of experience: October 10, 2019
Cynthia T.
Argentina
1 review
0 helpful votes
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Fit great, heavy leather
October 10, 2019

The jacket looks good. I can tell it will ear a long time. I haven't taken it for a ride yet...too warm. It is heavy and good quality but cooler weather needed.

Date of experience: October 10, 2019
Steven N.
Argentina
1 review
0 helpful votes
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Denim Cordaroy Vest
October 10, 2019

Thank You Leather Up for your service and great quality gear. My vest is a perfect fit I will definitely be purchasing more products.

Date of experience: October 10, 2019
Tom U.
Argentina
1 review
0 helpful votes
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Jacket
October 10, 2019

The jacket is amazing!!!! I was sceptical for the price, but blown away by the quality!!!!!

Date of experience: October 10, 2019
Shirley F.
Argentina
1 review
0 helpful votes
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Great Brain Bucket
October 10, 2019

Great quality, fit, waight and looks. Love the drop down visor it comes in handy especially if you get cought in the rain.

Date of experience: October 10, 2019
Amanda A.
Argentina
1 review
0 helpful votes
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Vest
October 10, 2019

I purchased a vest and it came in good time and good quality. I'm enjoying it.

Date of experience: October 10, 2019
Jessica U.
Argentina
1 review
0 helpful votes
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Two thumbs up
October 10, 2019

Great place to shop, most of my motorcycle gear is from here, jackets, mesh, chaps, helmets, etc. Been wearing most over 7 years. I always recommend this site to friends. Blazing fast shipping. Always a little extra in the package, good prices and extra discounts. No complaints at all. I recommend this site.

Date of experience: October 10, 2019
George X.
Argentina
1 review
0 helpful votes
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Great riding boots!
October 10, 2019

Solid construction, comfortable, true to size. They are holding up well, had them 4 years, about 16,000 miles. Ordered a new pair for backup.

Date of experience: October 10, 2019
Jason E.
Argentina
1 review
0 helpful votes
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The bags I received were
October 10, 2019

The bags I received were used before shipped to me. They were torn and covered in bug guts. The return process was next to impossible. It took a ridiculous amount of time to get a refund and customer service representatives were rude.

Date of experience: October 10, 2019
Anna H.
Argentina
1 review
0 helpful votes
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Fits like a glove
October 10, 2019

Reasonably priced taken account my bike is exotic, fits right in place.

Date of experience: October 10, 2019
Alex L.
Argentina
1 review
0 helpful votes
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Outlaw helmet and mask
October 10, 2019

I've had this product for about 3months and I love it. It's my favorite helmet to wear and the mask is great. It fogs a little at first when I put it on, but once I get going perfectly clear.

Date of experience: October 10, 2019
Kimberly G.
Argentina
1 review
0 helpful votes
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Not happy
October 10, 2019

Helmet looks great but visors will not stay clamped. Had two different visors,one I had on my old helmet and a brand new one,come off while I was riding on the highway in traffic. Very disappointed in product.

Date of experience: October 10, 2019
Paul X.
Argentina
1 review
0 helpful votes
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These boots fit great just
October 10, 2019

These boots fit great just in time for the up and coming cold weather....and they look great too..if you need boots then you better order yours now from Leather Up. You will be glad you did.

Date of experience: October 10, 2019
Rebecca U.
Argentina
1 review
0 helpful votes
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Great products, great prices!!
October 10, 2019

I've purchased several items from LeatherUp.com over the years. All were very good quality and the price was less expensive than other motorcycle sites. Recently a jacket I purchased was much better than expected at an unbelievable low price.

Date of experience: October 10, 2019
Jim Q.
Argentina
1 review
0 helpful votes
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Great shirt just step down from original
October 10, 2019

Great shirt looks good fits good but just a small step down from my original I purchased in 2013.
Still recommend it for a lightweight riding shirt/jacket.

Date of experience: October 10, 2019
Richard Q.
Argentina
1 review
0 helpful votes
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The items that I ordered
October 10, 2019

The items that I ordered were well worth the money.

Date of experience: October 10, 2019
Laura V.
Argentina
1 review
0 helpful votes
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Buffalo shirt.
October 10, 2019

Very solid and warm shirt that can easily double as a light jacket in cooler weather.

Date of experience: October 10, 2019
Ben Q.
Argentina
1 review
0 helpful votes
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Motorcycle jacket
October 10, 2019

Had it at my house really fast about 5 days before it said it would be there and qualify product

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States