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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Too small, we are in process of getting boxed up and sending back..
This is a great helmet. I really like the style and the fit is awesome. The price made it very affordable and will ensure any future orders.
The best boots ever perfect fit. I tell all my customers and friends to check You guys out first.
The best coat I have ever seen. Great quality. Highly recommend.
Very well made boot love the way they fit and leather is of best quality.
Loved them.... I sold the bike a few days ago but in the time I had em I loved em
Arrived fast and was exactly what I expected .
Fit was right on and face shield and visors both east to use even in gloves.
All the features work well.
I got this on clearance and got a great deal but would have been just as happy with it had I not.
Well made jacket. Fits nice and love the removeable liner. jacket has a great look and like that is has zippers so that you cas sew on patches without sewing the lining to the outerrr skin.. I expect to get many years of use out of it. I would reommend this to a friend.
The cost of returning the second one they sent me (Wich even though it was labeled a size larger and the biggest one they had, Wich was already 2 sizes bigger than I wear, it felt like the same size as the smaller one. It would end up costing me more than I paid for the jacket after sending it back a second time. Don't trust the size chart!
It would be great if it had a dark and a clear shield to pull down and use.
This windshield works. Easy to install. Would by again.
I'm very happy with my decision, trust me you can't go wrong.
Ive gotten 2 jackets from here and have gotten more compliments on these 2 jackets than i did on my 500.00 Big Name leather. Never again will i buy anywhere else
Order a 4xl when I got it the tag said 4xl but it was know bigger than a 2xl so gave it to the old lady to wear...
Is big but very warm i wear a large its ok winter is coming . Out standing coat i usualy buy from leatherup enjoy their products...
Well made, perfect for all my patches, comfortable.... no complaints at all.
You can't beat the price of Shinko tires. I highly recommend Shinko 005 the best tires for the buck. I keep my setup soft 35psi front 40psi rear. Leather up has great sales and deals year round. 5 star service.
Can't say anything bad, this is a super nice jacket
Love my new helmet, came in really fast. Great product.
Slipped the boots on for a general fit when I got them. Fit fine, walked around the living room a couple times, all was good. Week or so later put the boots on to wear them out of the house for the first time. Went to thighten the laces on the left boot...eyelet popped off and literally flew across the room, still can't find it. Called Leather Up to exchange them. I sent them pictures to show them the problem. Was told the boots looked worn. I said maybe 10 minutes on the carpet. Was asked to send more pics of the bottoms. Sent them multiple pics of the boots showing they hadn't been worn..outside anyway. The bottoms didn't have a scuff, or were even dirty. They still shinned! Then was told I couldn't exchange them because I had thrown out the box. I offered to buy another pair of boots and return the defective pair in that box. Was told I couldn't because I had already made the claim. They offered me up to $25 to have the boot repaired if I mailed them the reciept. This offer took just short of 2 weeks to come about. Keep your $25 and the hastle. Bought a boot repair kit for $5 at Menards and fixed it myself. I've bought many things from Leather Up, always had good service. For me, this experience was enough to not buy again.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members