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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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The helmet is comfortable and looks great, I like the strap snap to keep the strap for hitting you in the face when you ride. Reasonable price too.
Too hot for me, too much hassle getting the lines in and out, nice piece of merchandise... I sold it to a younger kid, went back to my leather jacket
Not low pro as advertised. I had to pay much more than expected to ship it back. I will not order from them again.
I bought this jacket for my motorcycling hobby. It's awesome.
Heavier than I thought it would be. Really good leather.
I wanted quality leather and classic style. I got both.
The jacket did not fit properly because the dimensions in the description were different then the actual dimensions of the jacket. Then on top of it all it cost me $24.00 to return an item that didn't match their own dimensions. What kind of customer service is that.
Quality is top notch, fitment is perfect. Plenty of pockets. Great job leather up!
Size is spot on. Comfy from the first day. Took them out of the box, put them on, road to Sturgis and walked around for hours each day. Very comfortable for walking and very rugged for riding. Well worth the investment.
I measured my thighs at 21 inches. I ordered to that dimension. They were tight. The knee was so tight it was painful to bend legs to riding position. I cut the back of the knee out and slit the thigh and added some boot size grommets and used boot laces to secure. The price was good. I have some skills so it worked out Ok. If I was doing it again I would go up a size and cut off excessive length.
Right off the start let me say I like the boots! BUT-I used the boots maybe for 6 hours in 3 or 4 times. Then I noticed the heel starting to separate on one of the boots. It might of been around 6 weeks since I bought them but stamped in a leather tag was a 3 month warranty emblem. I called customer service and agreed to email pictures and waited their response. They came back with they didn't think it was that bad and would only allow a $25.00 allowance to my local shoe repair man. That is after I tried to find one that would do it for less then $25.00 . These boots are still under warranty!!! I like the boots and just wanted to return these for another pair.
Awesome jacket , very thick leather , and great armor padding ! I expect this jacket to last me a very long time !!! Thank you Leather Up !!! Blackhawk
Very nice, good quality, great boots , really like them a lot.
Solid helmet for those who prefer a nostalgic look.
I love it although it was too small so I gave it to my daughter.
Great bags. Great price. Did ship with broken plastic buckle but disregarded and will have one sewn on at a later time since it still can function without even at highway speeds 80 mph plus. Lots of room for about 3 days worth of gear. So far so good after bout 3 months. Best to have a really tall sissy bar so u can bring an extra bag i.e. backpack along with these at the same time. That's mynonly complaint
I purchased this helmet for my 7 year old daughter, who just started riding with me. She is a small girl so I was worried it might be too big for her head, but it fits her perfect. So perfect in fact she likes wearing it when she rides her bicycle!
The cup itself is great but wont fit my bikes handlebars
Maybe you've noticed that there are now shell shapes to match head shapes. Everyone including Leather up shows how to determine head shape and helmet size. This is why I knocked off a star. The helmet is nice but not great.
I had to go to a larger size to eliminate pinching. I will say that the helmets I wanted to purchase did not come in my size. That has never happened.
That said, I really like the helmet. For long trips, I have a full face, but just running around town or making a day trip, this is this hemet I wear.
I still tink the head shape and helmet sahpe thing is nuts as it is now. It has to be fixed with decent manufacturer information. Leather up has been very good to me on this part.
Button and buckle already broken during the first trip. However, great capabilities for such a low price.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members