Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Susan B.
Argentina
1 review
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

These were just what I
October 10, 2019

These were just what I was looking for, they fit my 2014 HD Ultra Limited perfect. The prise is excelent and they look good even out of the saddle bags.

Date of experience: October 10, 2019
Dorothy B.
Argentina
1 review
0 helpful votes
Follow Dorothy B.
Unfollow Dorothy B.
Share Review
Report Review

Heavy duty construction. Nice extended
October 10, 2019

Heavy duty construction. Nice extended flaps under the lid. A good size. Don't love the straps, but the work. Has a great carrying bag also.

Date of experience: October 10, 2019
Stephen M.
Argentina
1 review
0 helpful votes
Follow Stephen M.
Unfollow Stephen M.
Share Review
Report Review

I purchased the River Road
October 10, 2019

I purchased the River Road Mens Wyoming Nickel Classic Leather Vest for a second time. My first purchase ws a few years ago, but now at 60 years old I have swollen at the belly, requiring I make another purchase in XL versus the previous purchase of L._x000D_
_x000D_
_x000D_

_x000D_

I had all patches, 30 , transferred from my previous leather vest to my new one and as experienced with my first purchase the vest is made of good quality material. The suggested size, per the sizing chart, fits as expected and I am happy with the entire sales transaction. Price was good and delivery was quick, so I recommend the purchase of this vest if you want a good quality vest with dual outside pockets and a single inside pocket._x000D_
_x000D_
_x000D_

_x000D_

I highly recommend LeatherUp for attaining a new Leather vest manufactured by River Road.

Date of experience: October 10, 2019
Martha Z.
Argentina
1 review
0 helpful votes
Follow Martha Z.
Unfollow Martha Z.
Share Review
Report Review

I love this bag! It
October 10, 2019

I love this bag! It took a bit of personal work to install it on the sissy bar the way I wanted, but it matches my River Road Classic side bags and looks great.

Date of experience: October 10, 2019
Angela V.
Argentina
1 review
0 helpful votes
Follow Angela V.
Unfollow Angela V.
Share Review
Report Review

Not really cut for a
October 10, 2019

Not really cut for a woman unless she is flat chested. The large fits me nicely around the chest (36"), the shoulders are too large, the waist gaps quite a bit and there is no way to adjust. The jacket is nicely made and the style is lovely. Some princess seaming or darts would have been nice. Or perhaps laces to adjust on the sides? It looks like a men's jacket marketed to women. I would have returned it if I hadn't spent enough money already on shipping returning a jacket to another vendor. Haven't worn it yet, so we'll see... It is pretty, well made, and has some very nice features. Arms are nice and long.

Date of experience: October 10, 2019
Daniel Z.
Argentina
1 review
0 helpful votes
Follow Daniel Z.
Unfollow Daniel Z.
Share Review
Report Review

Love the feel the fit
October 10, 2019

Love the feel the fit the comfort and all the features. I have been riding in 45 degree weather very warm glad I bought it. Going back to Leatherup.com buying another River Road Jacket for my wife.

Date of experience: October 10, 2019
Frank K.
Argentina
1 review
0 helpful votes
Follow Frank K.
Unfollow Frank K.
Share Review
Report Review

Every comments on good this
October 10, 2019

Every comments on good this vest looks. I enjoy having this product, it looks good, good quality design, attractive design, like the laces on the sides to make adjustments, and believe the cost was fair. I am proud of wearing this for how it looks.

Date of experience: October 10, 2019
Sandra D.
Argentina
1 review
0 helpful votes
Follow Sandra D.
Unfollow Sandra D.
Share Review
Report Review

Great fit for me as
October 10, 2019

Great fit for me as I'm tall and thin. Warm and comfortable. Liner is a big help._x000D_
_x000D_

Bought my first one in Feb of 2016 now in Oct I'm buying another. The left side of my current one "wore out" after excessive contact with asphalt at speed. Left shoulder and elbow are fine. If other vehicles are going to end your bike ride abruptly, this IS the jacket to "slide" with.

Date of experience: October 10, 2019
Dave Q.
Argentina
1 review
0 helpful votes
Follow Dave Q.
Unfollow Dave Q.
Share Review
Report Review

This was a gift for
October 10, 2019

This was a gift for my husband and he loves it. However, I paid $85.00 for 2 day delivery and it took 4 days. Not good customer service!!

Date of experience: October 10, 2019
Chris N.
Argentina
1 review
0 helpful votes
Follow Chris N.
Unfollow Chris N.
Share Review
Report Review

Great leather gloves. The price
October 10, 2019

Great leather gloves. The price can't be beat, and the shipping speed is unreal. _x000D_
_x000D_

Can't wait for the warmer weather._x000D_
_x000D_

Ride on,

Date of experience: October 10, 2019
Sam Y.
Argentina
1 review
0 helpful votes
Follow Sam Y.
Unfollow Sam Y.
Share Review
Report Review

I love these gloves. It
October 10, 2019

I love these gloves. It has been really cold and they are perfect! Only downside, they are a little snug, but overall, a great pair of gloves.

Date of experience: October 10, 2019
David X.
Argentina
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review

great jacket great price leather
October 10, 2019

great jacket great price leather up is the way to go thanks

Date of experience: October 10, 2019
Tony J.
Argentina
1 review
0 helpful votes
Follow Tony J.
Unfollow Tony J.
Share Review
Report Review

Great Jacket!
October 10, 2019

I wore pink leathers for several years, but wanted something different-but NOT black. This jacket is great and super soft. I like that the sleeves are long and that the sleeve zippers are longer to make it easy to zip up or down while riding. The front zipper goes all the way to the the neck so no snaps coming undone on the hwy. The liner is quilted like most jackets, I don't know why it has' Quilted lambskin leather' in the description, it is true lambskin and the color really is a good Whiskey color. I am tall and the waist length is good, the side buckles adjust to get a perfect fit. I ordered up a size and it fits great!

Date of experience: October 10, 2019
Scott N.
Argentina
1 review
0 helpful votes
Follow Scott N.
Unfollow Scott N.
Share Review
Report Review

Great Quality
October 10, 2019

Received my boots today, love them, however they run big so if you use 9, order an 8. Im sending them back to exchange for a smaller size.

Date of experience: October 10, 2019
David O.
Argentina
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Share Review
Report Review

Disappointed that it did not mention that there was no electrical plug on the other end of sensor. Did splice in my old connector. Quick change out was 3x as long. Will see how this product stands up.

Date of experience: October 10, 2019
Richard D.
Argentina
1 review
0 helpful votes
Follow Richard D.
Unfollow Richard D.
Share Review
Report Review

Sassy
October 10, 2019

Love them!!!!! they run big so if you use 9, order an 8. Im sending them back to exchange for a smaller size.

Date of experience: October 10, 2019
Anthony C.
Argentina
1 review
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Share Review
Report Review

Bought for wives Birthday
October 10, 2019

Can't really say much except that it fits and is a great looking helmet. Wife loved it. HJC has always been my brand.

Date of experience: October 10, 2019
Nancy Z.
Argentina
1 review
0 helpful votes
Follow Nancy Z.
Unfollow Nancy Z.
Share Review
Report Review

My "go to" glove for dual sport riding, Fit a bit snug (I take a large, so thats what I ordered), I figured it would break in after a few times riding and it did a bit, but not too much. I have come to like the tight fitting glove, as it "form fits" to my hand. I haven't used them in cold weather, and doubt they would suffice. But for temps above 55 F, no problem.

Date of experience: October 10, 2019
Nick V.
Argentina
1 review
0 helpful votes
Follow Nick V.
Unfollow Nick V.
Share Review
Report Review

Love my new riding boots.
October 10, 2019

I was looking & looking for riding boots that were not only durable & look good. And i found everything i wanted in these boots. Just love them. :two_hearts::revolving_hearts::racing_motorcycle::dash:

Date of experience: October 10, 2019
Jack H.
Argentina
1 review
0 helpful votes
Follow Jack H.
Unfollow Jack H.
Share Review
Report Review

Great head boot!
October 10, 2019

I love how these boots fit on my head!! Hard to ride if I put my feet in it though.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States