Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
These were just what I was looking for, they fit my 2014 HD Ultra Limited perfect. The prise is excelent and they look good even out of the saddle bags.
Heavy duty construction. Nice extended flaps under the lid. A good size. Don't love the straps, but the work. Has a great carrying bag also.
I purchased the River Road Mens Wyoming Nickel Classic Leather Vest for a second time. My first purchase ws a few years ago, but now at 60 years old I have swollen at the belly, requiring I make another purchase in XL versus the previous purchase of L._x000D_
_x000D_
_x000D_
_x000D_
I had all patches, 30 , transferred from my previous leather vest to my new one and as experienced with my first purchase the vest is made of good quality material. The suggested size, per the sizing chart, fits as expected and I am happy with the entire sales transaction. Price was good and delivery was quick, so I recommend the purchase of this vest if you want a good quality vest with dual outside pockets and a single inside pocket._x000D_
_x000D_
_x000D_
_x000D_
I highly recommend LeatherUp for attaining a new Leather vest manufactured by River Road.
I love this bag! It took a bit of personal work to install it on the sissy bar the way I wanted, but it matches my River Road Classic side bags and looks great.
Not really cut for a woman unless she is flat chested. The large fits me nicely around the chest (36"), the shoulders are too large, the waist gaps quite a bit and there is no way to adjust. The jacket is nicely made and the style is lovely. Some princess seaming or darts would have been nice. Or perhaps laces to adjust on the sides? It looks like a men's jacket marketed to women. I would have returned it if I hadn't spent enough money already on shipping returning a jacket to another vendor. Haven't worn it yet, so we'll see... It is pretty, well made, and has some very nice features. Arms are nice and long.
Love the feel the fit the comfort and all the features. I have been riding in 45 degree weather very warm glad I bought it. Going back to Leatherup.com buying another River Road Jacket for my wife.
Every comments on good this vest looks. I enjoy having this product, it looks good, good quality design, attractive design, like the laces on the sides to make adjustments, and believe the cost was fair. I am proud of wearing this for how it looks.
Great fit for me as I'm tall and thin. Warm and comfortable. Liner is a big help._x000D_
_x000D_
Bought my first one in Feb of 2016 now in Oct I'm buying another. The left side of my current one "wore out" after excessive contact with asphalt at speed. Left shoulder and elbow are fine. If other vehicles are going to end your bike ride abruptly, this IS the jacket to "slide" with.
This was a gift for my husband and he loves it. However, I paid $85.00 for 2 day delivery and it took 4 days. Not good customer service!!
Great leather gloves. The price can't be beat, and the shipping speed is unreal. _x000D_
_x000D_
Can't wait for the warmer weather._x000D_
_x000D_
Ride on,
I love these gloves. It has been really cold and they are perfect! Only downside, they are a little snug, but overall, a great pair of gloves.
great jacket great price leather up is the way to go thanks
I wore pink leathers for several years, but wanted something different-but NOT black. This jacket is great and super soft. I like that the sleeves are long and that the sleeve zippers are longer to make it easy to zip up or down while riding. The front zipper goes all the way to the the neck so no snaps coming undone on the hwy. The liner is quilted like most jackets, I don't know why it has' Quilted lambskin leather' in the description, it is true lambskin and the color really is a good Whiskey color. I am tall and the waist length is good, the side buckles adjust to get a perfect fit. I ordered up a size and it fits great!
Received my boots today, love them, however they run big so if you use 9, order an 8. Im sending them back to exchange for a smaller size.
Disappointed that it did not mention that there was no electrical plug on the other end of sensor. Did splice in my old connector. Quick change out was 3x as long. Will see how this product stands up.
Love them!!!!! they run big so if you use 9, order an 8. Im sending them back to exchange for a smaller size.
Can't really say much except that it fits and is a great looking helmet. Wife loved it. HJC has always been my brand.
My "go to" glove for dual sport riding, Fit a bit snug (I take a large, so thats what I ordered), I figured it would break in after a few times riding and it did a bit, but not too much. I have come to like the tight fitting glove, as it "form fits" to my hand. I haven't used them in cold weather, and doubt they would suffice. But for temps above 55 F, no problem.
I was looking & looking for riding boots that were not only durable & look good. And i found everything i wanted in these boots. Just love them. :two_hearts::revolving_hearts::racing_motorcycle::dash:
I love how these boots fit on my head!! Hard to ride if I put my feet in it though.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

