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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I LOVE this vest. This is the 4th vest I have bought in a month and a 1/2. Sold one online and returned the other 2. This one is the keeper! The biggest problem I have is I'm a fit guy. 6'-1", 190 lbs, 33" waist, 45" chest. Most vests seem like they are made to accommodate the larger "beer storage" areas of guys. I get you have to make a vest to fit a variety of types to make it work, but when I can smuggle aliens across the border in the lower area because there is SO MUCH room, that's a bit ridiculous. This vest was EXACTLY what I was looking for and with it's adjustable sides, it can ALSO accommodate the wider gentleman. But it also snugs down to my thinner midsection and looks GREAT! I love the style of the vest from the patterns on the shoulders to the peroration on the front and back to the straps on the side giving it the look of a bullet proof vest. Just a great style you don't see around with everyone wearing the usual vest with laced sides and chest pockets. This was the first zippered vest I ordered and I prefer the zippers to the snaps. This one has the two zippered hand warmer pockets and two zippered inside pockets. The zippers are nice and smooth and perform great. The inside mesh liner is nice and soft and also helps in ventilation. I cannot specifically speak of the airflow this is supposed to provide as I ride with a full windshield which blocks all head on wind, also it's not hot in Utah yet, so I don't know how warm it will get, but it feels light enough and hopefully with the perforation it will be cooler than most vests. I'm giving it 5 stars anyway because even if it doesn't vent much, it's no different than all the other solid vests, but the style, fit workmanship is AWESOME! I highly recommend this vest to anyone looking for something different than what everyone else wears. I wasn't excited about it being the 2nd most expensive vest on Leatherup.com, because come on, we come here for the exceptional deals, but this is an exceptional deal even at the higher price. I'm glad I spent the extra money. Thanks again Leatherup.com
Fit is true to size, if you are short or tall you might have issues, as I ordered a size 34 and I typically wear 34X32. Fit me perfectly. Look good, feels good, and even have a little bit of breathing room in the waist. Only negative is the style at the back of the pant, personally, I bought them for protection, not what they look like, but if I had to pick one feature I hate, its that. Reminded me of chick pants from the 80's, I assume its there for a purpose I just don't know what it is.
I ordered a size 9 which when I opened the box I could tell right away that I would have to send back. I did try them on and they were too tight to get all the way on, so I boxed them back up and shipped back for a size 10, still waiting for the boots. I hope size ten fit....we will see shortly
these bags are great they fit realy good in my 2009 street glide and the price was realy good I give these two thumbs up. E.D
Have used this bag for 1200 miles of riding so far, the quality is supperb it has plenty of covenient storage pockets for glasses, gloves, hats, maps etc. the two larger compartments can be used for storing rain gear tool kit, tire repair kit, etc. It is very covenient to use my wife and I both love it. GREAT PRODUCT!!
great looking fits great only thing is the front(main) zipper is not smooth it has to be worked not just pulled up
Just what I needed. Well constructed. Attaches easily and securely on the Road King. Very pleased with the item and the quick delivery.
They are nice vests, no doubt, they run a tad small, but a minor detail, worth the money and made the wife happy !_x000D_
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Thanks
I was having trouble finding bags to fit my bike because of custom exhaust. These fit nice and are roomy enough for a half-helmet.
This tail bag is well constructed and exactly what I wanted. I really fits nicely on 2004 Victory Vegas luggage rack. Well worth the investment.
After searching the internet, this was the exact vest that I was looking for. The description online were perfect. Great quality, great price (after getting a couple of discounts). I was a little leary on the size. I had read that they varied in size. I normally wear an XL size. So that is what I ordered and it is a perfect fit!_x000D_
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Very satisfied with the vest!!!
Be sure that the bags are zipped, snapped and strapped in place. Wish they would make them available individually so that you could replace one side when/if lost or damaged.
I waited just a little bit to write a review. I wanted to use this jacket for warm to hot weather riding. I am very satisfied. I instantly removed the lining since I will never use it. The vents really do work well. Very nice leather is used; not too thick and not too thin. The distressed look is very eye appealing. The jacket is very comfortable. I ordered a 42 and it fits me great. I am 180lbs with a 35 waist. I knew I would be wearing only a tee shirt or a long sleeve shirt.....nothing insulated. It's not the price of the Xelement jackets but you get lots of quality build out of it.
Very nice pair of leather gloves. The palm padding is thin, but comfortable. The knuckle guards are well placed and the glove had solid stitching work with a nice, simple strap. I'd say the only "problem" I have is when the hook Velcro side latches on the soft interior of the glove. If you have smaller wrists you'll know what I'm talking about. Don't allow that comment to deter you from purchasing the gloves...
This addition to my bike is more in line with the day trips I have on weekends the the two other tail packs I have. Fits nicely on the cobra backrest and luggage rack.
I purchased this item in a Large. I wear medium in most things, but I have long arms and like my jackets to have a bit of room for wearing a sweater or hoodie underneath. It fits perfectly. I'm 5'8" and 140 a 145 and wear a size 8 normally. The medium would have fit as well if I were looking for a like a glove fit without trying to layer underneath, but I have ape arms so the arms might have been slightly on the short side. _x000D_
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I love how both the liner as well as the jacket shell have the device pocket on the inside. Clever. The styling is classic. The fit is delightfully feminine, but isn't too short as is often the case with designers making "motorcycle jackets" for women. You can't even really feel or see the armor in the jacket unless you are looking for it. It is comfortable and moves well right out of the box, even with the armor in. Other MC jackets I've owned needed a lot of breaking in to soften up and be more comfortable and less stiff. The leather is a great quality and seems like it will hold up well. I'll update as I've worn it more. These are just my first impressions.
Very nice boot. True to size. Haven't been in the rain woth them yet but they seem well constructed and should protect well. Don't make your feet look big or bulky. Considering a second pair already.
Definitely go a size larger - tight around collar. But a very very comfortable riding jacket.
Well made. Nice looking. Put on my Vulcan 900LT. Hoped it would match the stock saddle bags. Close. It is very textured (leather imitation) and my bags are smooth. What you can't really tell from the photo is the studs are very pointy. Mine are smooth. Not a perfect match, but didn't expect it to be. Looks good and is functional for the intended use as a tail bag on the luggage rack. The only disappointing thing was it arrived with the top a bit crushed or maybe that is normal. It could be stiffer to retain its shape better. Overall worth the $$.
I received my jacket yesterday. I got in the mail in two days. Just wore it on a ride, its about 80 out. A little worm at the lights, but once you get rolling it's great. I would recommend this jacket to any one.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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