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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Nancy H.
Argentina
1 review
0 helpful votes
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The usable space to put
October 10, 2019

The usable space to put a sheet of directions is maybe 9 inches by 7 inches. I printed abbreviated directions at 18-point font, trimmed the paper to fit, and was able to easily read at a glance what turns I needed to make on a ride from Chicago's western suburbs to Michigan. I won't ride expressways, so my "shortcuts" take me to rural roads involving poor signage and no real logic. This worked perfectly!

Date of experience: October 10, 2019
Brian E.
Argentina
1 review
0 helpful votes
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What a great pair of
October 10, 2019

What a great pair of boots. They fit well, leather is great..nice and soft, feels like I have been wearing them for years. Good construction...doesn't look or feel cheap. Soles look good, looks like you can get a bunch of riding seasons on them before re-soling. They don't come up super high...but are excellent where they should be as far as height. Also works well is you have a small pistol...can tuck it into the boot will no issue.

Date of experience: October 10, 2019
Jason A.
Argentina
1 review
0 helpful votes
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Great looking boot. came @
October 10, 2019

Great looking boot. came @ 1 size too large. buckles and Dr.Scholls fixed them right up. Could always wear heavy socks as well. Boots are otherwise exactly what I was looking for. easy on/easy off and well built. My first order through Leather up. I will be back.

Date of experience: October 10, 2019
Tom E.
Argentina
1 review
0 helpful votes
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A really nice leather jacket
October 10, 2019

A really nice leather jacket for the money. I'm 5' 11" 185 lbs with long arms (34") and normally wear 42-44. I ordered this jacket in size 44 and the arm length is spot on when on my sport touring bike (Concours 14); the size 44 (with liner) allows me to comfortably wear a sweatshirt or sweater underneath the jacket. This classic leather jacket is constructed well, looks terrific on or off the bike, and is a great value. Very satisfied. Leatherup scores another win! Love it.

Date of experience: October 10, 2019
Melissa B.
Argentina
1 review
0 helpful votes
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Nice pair of gloves, feel
October 10, 2019

Nice pair of gloves, feel warm and will be good for the winter but too thick for riding. Will be useful for driving.

Date of experience: October 10, 2019
Deborah L.
Argentina
1 review
0 helpful votes
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This is a nice fit
October 10, 2019

This is a nice fit for my Harley Roadking for many travel events. It's slim and aero profile compliments the bike. Quality made and great look.

Date of experience: October 10, 2019
Steven E.
Argentina
1 review
0 helpful votes
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I purchased these chaps to
October 10, 2019

I purchased these chaps to go with my Hoodlum Jacket and they match perfectly._x000D_
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I am 6' 180 and purchased a medium and they fit perfectly._x000D_
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I am pleased with them so far.

Date of experience: October 10, 2019
Barbara Q.
Argentina
1 review
0 helpful votes
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It's very simple...this is a
October 10, 2019

It's very simple...this is a good price on a great jacket. The leather is thick and the jacket is nice and heavy. It looks great too. I ordered a size that was too big for me and leatherup.com made the exchange for me with no problems. They treated me right, and I'll be returning to leatherup.com for more leather goods in the future.

Date of experience: October 10, 2019
Brian Y.
Argentina
1 review
0 helpful votes
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Excellent vest and fits exactly
October 10, 2019

Excellent vest and fits exactly right. I have a 30 inch waist and it's been difficult to find a vest to fit. The velcro allows you to adjust the fit as you see fit. I like my vest tight at the waist with more room through the chest and this one works great. LeatherUp is always timely on delivery and prices are competitive.

Date of experience: October 10, 2019
Lisa U.
Argentina
1 review
0 helpful votes
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I bought these gloves to
October 10, 2019

I bought these gloves to use if I where to get caught having to ride in the rain . My wife and I are retired and own a 2010 Can Am Spyder Rt and we are fair weather riders per say . But here in Michigan anything can happen the gloves look to be made of good materials they fit nice and snug the stitching is good and they look like they will perform for the task that I purchased them for . I have worn them on one occasion it was only 49 degrees F and had to make the appointment for the oil to be changed and they did keep my hands nice and toasty .

Date of experience: October 10, 2019
Kathleen U.
Argentina
1 review
0 helpful votes
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My jacket was delivered two
October 10, 2019

My jacket was delivered two days after I placed the order, it was in excellent condition as the packaging was excellent. I have only had two chances to wear the jacket on rides and was very pleased with the fit. I purchased a 48 even though my recommended size was a 46 because I wanted to be able to wear a sweater under the jacket. I am 6'-0" and weight 210 lbs. with a slight gut. I also wanted the larger size because of the length of my arms, the larger size has longer sleeves. This is a very slick looking jacket that can be worn anytime, it is on the heavy side because the leather is substantial. So far I am very pleased with my decision to purchase the "Classic Cruiser" jacket.

Date of experience: October 10, 2019
Brenda E.
Argentina
1 review
0 helpful votes
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Bags fit perfect, and have
October 10, 2019

Bags fit perfect, and have had River Road saddle bags before, nice quality product and look good on the motorcycle, very happy with them!

Date of experience: October 10, 2019
Bill B.
Argentina
1 review
0 helpful votes
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Great vest for the money.
October 10, 2019

Great vest for the money. Especially like the fact that it is adjustable for over a coat or just alone.

Date of experience: October 10, 2019
Jason I.
Argentina
1 review
0 helpful votes
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Excellent jacket. Excellent quality for
October 10, 2019

Excellent jacket. Excellent quality for a very affordable cost. Nice trim fit. Solid construction. Thick, sturdy leather.

Date of experience: October 10, 2019
Diane S.
Argentina
1 review
0 helpful votes
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I like this jacket a
October 10, 2019

I like this jacket a lot, i wanted at least one truly motorcycle-designed jacket that isn't leather as my other 2 are and this fit the bill nicely; standard jackets often have stuff that'll flap too much in the wind, and can't cinch down the cuffs, etc._x000D_
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NOTE on size, i'm a 44 chest and 34 waist, i usually wear XL in t-shirt and other shirts and often in jackets, but in this jacket i wanted a tighter fit and am wearing it for not-chilly weather, spring temps; i got a Large, it fits my body but could use a little shoulder room when i stretch only, rest of the time it's good. IOW the size listed is pretty much spot-on, if you wanted to wear it for colder weather and put a hoodie under it or such and you're a 44 get an XL; if you wear this over a tshirt or such the L is a nice trim fit._x000D_
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The armor is simply soft rubbery stuff and doesn't bulk up the look of the jacket, i like it._x000D_
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The inner pockets of the outter jacket are duplicated on the removable Liner, this is nice.

Date of experience: October 10, 2019
Christine U.
Argentina
1 review
0 helpful votes
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Beautiful jacket very accurate to
October 10, 2019

Beautiful jacket very accurate to the picture shown. The leather is of excellent quality and appears very durable. The attention to detail in securing the removable inner lining shows a true dedication to their product, which makes the price even more unbelievable. Overall, it was true to size except that it is a little big in the arm circumference. So glad I found this jacket!

Date of experience: October 10, 2019
Thomas J.
Argentina
1 review
0 helpful votes
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This jacket was a gift
October 10, 2019

This jacket was a gift from my Man. This is a great jacket with a fine leathered look. My height is 5'07 and I weigh 110 pounds, with a bust size of 35. I ordered a SMALL and it fits just right with a hoodie underneath it. It is good to keep warm..... not great for extreme cold. Very fashionable and recommended for the price.

Date of experience: October 10, 2019
Betty B.
Argentina
1 review
0 helpful votes
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Sorry my first rate and
October 10, 2019

Sorry my first rate and I wanted to give all five stars nice product, service love Leather up!!!

Date of experience: October 10, 2019
Sharon R.
Argentina
1 review
0 helpful votes
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Great for those that do
October 10, 2019

Great for those that do not use a GPS. keeps all paper documents DRY. Magnets are plenty powerful & are made to avoid scratching the tanks' paint. Well made & should last for many, many, years!

Date of experience: October 10, 2019
Jeff U.
Argentina
1 review
0 helpful votes
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My chest is 48-49 ordered
October 10, 2019

My chest is 48-49 ordered 2xl fits great. Nice lined soft leather. With the velcro tabs this is fits over everything from a t shirt to the leather shirt jacket that I also ordered. All my riding gear is from LeatherUp and I couldn't be more satisfied with the quality and the price..

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States