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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Ben T.
Argentina
1 review
0 helpful votes
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I ordered the River Road
October 10, 2019

I ordered the River Road boots last week and have been wearing them to work. These will be great to ride in during the summer they are very lightweight and cool, my feet don't sweat in these like my other biker boots. I have very narrow feet and these fit great. My thanks to the reviews that said they wish they came in wider sizes, that was a plus for me to make the purchase. If you have narrow feet you will like the fit. I haven't rode in these yet but it looks and feels like the air will flow right throuh the sides and keep your feet nice and cool on hot days. Great price I got these boots and some saddle bags both for the price of just boots at Timberland. All in all great boot for the price.

Date of experience: October 10, 2019
Rebecca M.
Argentina
1 review
0 helpful votes
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these are geat bags well
October 10, 2019

these are geat bags well made high quality. perfect fit on my VStar 650 Custom 2011. Not to big to incease drag and take away from the design of the bike. Leatherup service on this order was terrific!! Had the bags within two days of the order. Great service Leatherup! I have new saddlebag brackets on order and will install bags when brackets arrive.

Date of experience: October 10, 2019
Ben A.
Argentina
1 review
0 helpful votes
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Bought the mens because they
October 10, 2019

Bought the mens because they didn't have any womens in stock. I followed the size chart and they fit me just fine. I like the gloves and would recommend them.

Date of experience: October 10, 2019
Mary U.
Argentina
1 review
0 helpful votes
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Great gloves. Got them on
October 10, 2019

Great gloves. Got them on a exchange order. Which was very easy and very fast. The best online experience I've had to date. Very comfortable and they look BA. Thank to the LeatherUp team for their help. I'll be a regular on this site.

Date of experience: October 10, 2019
Chris K.
Argentina
1 review
0 helpful votes
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LOVE THIS BAG!!!! I can
October 10, 2019

LOVE THIS BAG!!!! I can put just about all my gear in it and travel on down the road. Fits great and with all the pockets i can stash my smokes, phone, and map and have easy access when Stopped. The deal of the century

Date of experience: October 10, 2019
Jack P.
Argentina
2 reviews
0 helpful votes
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This is a great jacket!
October 10, 2019

This is a great jacket! Very well made and a nicely weathered look.

Date of experience: October 10, 2019
Peter X.
Argentina
1 review
0 helpful votes
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Great Item. I wear 10.5
October 10, 2019

Great Item. I wear 10.5 or 11. The 10.5 is a great fit and very comfortable. I recommend this boot.

Date of experience: October 10, 2019
Angela Q.
Argentina
1 review
0 helpful votes
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The vest was awesome. The
October 10, 2019

The vest was awesome. The leather up web site is glitchy. It advertised as having 3xl when I bout it. And that is what it said at time of purchase. But when the order was filled it filled it out for a medium. When I called they said that they didn't even have a 3xl but only 1&2xl, no medium which I was sent. They did fix it and got me the size I needed but I didn't like the hassle of having to send it back because their website messed up.

Date of experience: October 10, 2019
Michelle A.
Argentina
1 review
0 helpful votes
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I really like the quality
October 10, 2019

I really like the quality of the leather. The size chart right on as my chest size was 45 and I ordered a 46. Very comfortable with armor. I will probably leave it in for the protection. It really looks great. The only complaint I have, is that there is no pocket inside on the right for us left handers for concealed carry. There is one one the left though. If you think it looks good in the picture, wait till you see it up close. Superb quality. It arrived here in 3 days. I'll be shopping here again.

Date of experience: October 10, 2019
Andrew S.
Argentina
1 review
0 helpful votes
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I bought this bag thinking
October 10, 2019

I bought this bag thinking I could place my helmet in while inside places . It will work awesome for that . _x000D_
_x000D_

Then I put it on and thought it looked pretty awesome on my 883 sporty . It's easy and usefully thank you for you products ...

Date of experience: October 10, 2019
Andrew V.
Argentina
1 review
0 helpful votes
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April, 2014_x000D_ _x000D_ Allan from
October 10, 2019

April, 2014_x000D_
_x000D_

Allan from ORYGON_x000D_
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This is a well made jacket with a lot of features. PROS: Lots of pockets, zippered ventilation, precureved sleeves, zipout liner for warmth and sewn in mesh liner for comfort/ventilation, shoulder and elbow padding, costruction at the shoulder allows for GREAT freedom of arm movement. CONS: It is HEAVY. (which wasn't a concern for me) I'm 6' 02" tall and 220lbs. The 48 fits me like I special ordered it! Nice work River Road!

Date of experience: October 10, 2019
Maria U.
Argentina
1 review
0 helpful votes
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fits great. like the removable
October 10, 2019

fits great. like the removable liner. great jacket

Date of experience: October 10, 2019
William X.
Argentina
1 review
0 helpful votes
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I recently purchased this jacket
October 10, 2019

I recently purchased this jacket and am very happy with it. The sleeves seem a bit long but once on the bike they are just right. The leather is stiff compared to a fine $400-$500 jacket but the construction is good. I am new to riding so I did not want to invest a bunch of money to begin with. This jacket fits the needs I have at this time. It looks nice, the zippers and snaps are rugged which further compliment the appearance. I would recommend this jacket to anyone that wants stylist and function at a reasonable price.

Date of experience: October 10, 2019
Chris H.
Argentina
1 review
0 helpful votes
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Great looking bags on my
October 10, 2019

Great looking bags on my Triumph America. They had some scuffs on the leather of one bag but overall look good. I figured since I am a newer driver I will add a couple anyway. They are large enough to hold my leather chaps in one and my leather jacket in the other! (folded really tight of course) They are very practical and look great. The zippers to take off the bags work beautifully and seem very durable. Thanks!

Date of experience: October 10, 2019
Maria I.
Argentina
1 review
0 helpful votes
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The boot fits perfectly on
October 10, 2019

The boot fits perfectly on my foot and are very comfortable. The upper portion of the boot makes it easy to put on but does not feel very combortable once your wearing them. the buckles are a waste of material dont really adjust anthing. Overall boot is great quality and feels great on your foot but has issues in the calf area.

Date of experience: October 10, 2019
Kimberly E.
Argentina
1 review
0 helpful votes
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I received my jacket about
October 10, 2019

I received my jacket about a week ago and am more than happy with it. The fit is perfect and like the others on here I suggest you order one size larger then you normally wear. The jacket is heavy and I like the feel. I have worn it in 58 degree weather with a "T" shirt underneath and felt very comfortable running down the interstate. I am 6' 1" tall and 220 lbs and the 48 fits me like its tailor made.

Date of experience: October 10, 2019
Anthony E.
Argentina
1 review
0 helpful votes
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very nice looking vest, good
October 10, 2019

very nice looking vest, good soft leather, normally wear large but ordered medium due to lacing can be let out but fits snug with laces tight and wont flop around in the wind while riding

Date of experience: October 10, 2019
Chris Y.
Argentina
1 review
0 helpful votes
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The Sedona Mesh/Textile Jacket not
October 10, 2019

The Sedona Mesh/Textile Jacket not only looks awesome but fits great and really works good on hot days._x000D_
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Would definitely recommend this jacket to anyone!_x000D_
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Thanks, Luis S.

Date of experience: October 10, 2019
Alex D.
Argentina
1 review
0 helpful votes
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bought for grandson, who loves
October 10, 2019

bought for grandson, who loves the ease of getting on and off with the zipper and the adjustability for a snug flexible fit around the ankles for his first motorcycle experience. Lugged, rubber soles really grip road for a no slip foot rest at stops. quality product and decent price.

Date of experience: October 10, 2019
Jessica W.
Argentina
1 review
0 helpful votes
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The first vest I ordered
October 10, 2019

The first vest I ordered turned out to be too small. I returned it and the new vest was sent out immediately without any hassle. Everyone was curteous and helpful. A pleasant experience. the vest is high quality

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States