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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Janet P.
Argentina
1 review
0 helpful votes
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nice jacket, a little darker
October 10, 2019

nice jacket, a little darker than I thought, can also wear it casual...was waiting for the black one, but I'm glad I got this color....

Date of experience: October 10, 2019
Dan Z.
Argentina
1 review
0 helpful votes
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Excellent quality and product was
October 10, 2019

Excellent quality and product was exactly as advertised. This is a great bag for the price.

Date of experience: October 10, 2019
Diane A.
Argentina
1 review
0 helpful votes
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Bought this for my wife.
October 10, 2019

Bought this for my wife. Didn't have that cheap look to it or the "Busty, gonna break through my drawers I'm a single biker chik and proud of it" look. Jacket fits her great! She's 5'9", about 150 lbs. Ordered the large. Armor in the back is a bit sloppy. This jacket is heavy, not girly, makes it nice for riding at night with chilly wind. Nice features (both my wife and the jacket). I'll probably order the mens for myself.

Date of experience: October 10, 2019
James S.
Argentina
1 review
0 helpful votes
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Cute. Sexy. WELL MADE! Love
October 10, 2019

Cute. Sexy. WELL MADE! Love your boots as a general comment, these included. Do agree with other reviews on fit. Heel slips a bit- made too wide or something. If you can fix that... WOW!! Thanks for your integrity and quality in your products. HARD to find these days. NEVER forget quality trumps volume. Love you !!

Date of experience: October 10, 2019
Tom I.
Argentina
1 review
0 helpful votes
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Great looking and fitting jacket.
October 10, 2019

Great looking and fitting jacket. Fit as indicated by the size chart. My lady really likes it and she looks great wearing it.

Date of experience: October 10, 2019
Carol A.
Argentina
1 review
0 helpful votes
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I really like these boots.
October 10, 2019

I really like these boots. They are a bit roomy in the fit but work great with an extra insole which input in all my boots for added comfort. Overall a great boot, love the way they look and feel. If I could change one thing I would like to have a zipper for fast on and off.

Date of experience: October 10, 2019
Jessica C.
Argentina
1 review
0 helpful votes
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This jacket is a steal
October 10, 2019

This jacket is a steal for the price! You can pay more money for a nice leather jacket, but you don't have to, The quality is impeccable, the leather is thick and heavy and should provide years of wear and protection. The classic style has clean lines and looks great when worn. The fit and quality lives up the River Road brand name. I ordered an XL (48) and it fit perfect, true to size chart even with the padding installed. I chose to wear it without the padding, but nice to have if you want to add it. Overall I rate this jacket 5 stars, if you want a nice clean classic look, this is it. Leatherup is the best, the customer service is great and the shipping is fast. Don't pass this jacket up!

Date of experience: October 10, 2019
Ruth Y.
Argentina
1 review
0 helpful votes
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Great looking and fitting vest.
October 10, 2019

Great looking and fitting vest. Fit as indicated by the size chart.

Date of experience: October 10, 2019
Dan E.
Argentina
1 review
0 helpful votes
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Great winter gloves at a
October 10, 2019

Great winter gloves at a great price. I am a faithful LeatherUp customer and the first place I always go to for leather. My wife loved the gloves and they fit perfect. Thanks again LeatherUp for great service and products/_x000D_
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War Dragon

Date of experience: October 10, 2019
Angela U.
Argentina
1 review
0 helpful votes
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Jacket is well made. Very
October 10, 2019

Jacket is well made. Very heavy and seems great quality. I like all the features and pockets. Fit runs small I had to send it back for a one up larger size. Would recommend this jacket

Date of experience: October 10, 2019
Steve V.
Argentina
1 review
0 helpful votes
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Great jacket for the price.
October 10, 2019

Great jacket for the price. I read that it is sized large and thus ordered a 40. I am 5-8, 165. It was way to small. Exchanged it for a 42 and it fits better. Maybe a little tight under the arms but it will break in with time. Only complaint I have that I have read in another review is that the wrists do not close tight enough to keep out the wind. I fixed this by placing a couple of stiches at the end to reduce the circumfrence. Works great. Get lots of compliments on this jacket and it is very warm on the road.

Date of experience: October 10, 2019
Kevin P.
Argentina
1 review
0 helpful votes
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first one recieved was wrong
October 10, 2019

first one recieved was wrong size which was my fault return went smoothly got exchange in timely manner and fits perfect

Date of experience: October 10, 2019
Jason X.
Argentina
1 review
0 helpful votes
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Overall the jacket is very
October 10, 2019

Overall the jacket is very solid and I like the pockets and features on it. It did seem a little large for me and I returned it for a slightly smaller size. As mentioned, the waist on it is loose and I wish the waist was a little tighter but that's my only complaint. Seems like it will last.

Date of experience: October 10, 2019
Angela A.
Argentina
1 review
0 helpful votes
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I've yet to try this
October 10, 2019

I've yet to try this jacket without the liner, which will be incredibly important here in SC, but I've heard good things about it. I have worn it at highway speeds in 40 degree weather and it works wonderfully. Looks sharp, much heavier than one would expect. All in all, I couldn't be happier.

Date of experience: October 10, 2019
Nicole W.
Argentina
1 review
0 helpful votes
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Well made fit is a
October 10, 2019

Well made fit is a little loose. May just be the pair I bought my wife but the leather at the left tip (under the shifter) and the right inside shaft (next to the pipe) was thicker than the other parts. This is well thought out if they are made that way. They look 100% better than the other ones they sell on this site.

Date of experience: October 10, 2019
Stephen Q.
Argentina
1 review
0 helpful votes
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nice jacket, a little snug
October 10, 2019

nice jacket, a little snug mainly around the collar, id go a size larger , fits great with out the liner, and is very comfortable

Date of experience: October 10, 2019
Kimberly U.
Argentina
1 review
0 helpful votes
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The jacket was everything I
October 10, 2019

The jacket was everything I had hoped it would be and the product description is accurate. It looks and feels like it will wear for a long time. The quality of the jacket was second only to the service by Leatherup. I had to exchange the size twice (go at least 1X above the chart, if not 2X), with no problems.

Date of experience: October 10, 2019
Amy P.
Argentina
1 review
0 helpful votes
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I actually bought two pair
October 10, 2019

I actually bought two pair and they are replacing a pair I already had. They fit well, are very light weight, and the price is good. They also have very good traction.

Date of experience: October 10, 2019
Michael E.
Argentina
1 review
0 helpful votes
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Jacket shipped fast. Looks great.
October 10, 2019

Jacket shipped fast. Looks great. From the front it's very fashionable, from the back it looks a little futuristic/armor like. Not that that's a bad thing. I didn't buy it for wearing out, but I do occasionally. Feels very durable and sturdy. Hopefully I don't ever have to know if it will hold up if I go down, but it feels like it would. Zip out liner is great, especially in Los Angeles where right now the weather is bipolar. It could be 50 in the morning, 80 by noon, then 50 again at sundown. Overall, you can't beat the price. The fit originally felt a little snug out of the box, but after wearing a couple days and getting it broken in, it fits great. If it's snug at first, don't worry, It stretches.

Date of experience: October 10, 2019
Dave C.
Argentina
1 review
0 helpful votes
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Have not got them on
October 10, 2019

Have not got them on the bike yet. But I have looked at them and tested everything. It all works nice and they look good. I think they are a nice bag for the price and I'm gonna see if they have any for my bike.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States