On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Just what I wanted, fit to my size and no problems. Nice boots! Very pleased with Leatherup, good doing business with you.
This is my second pair of boots from leather up and I have been happy with both of them. I'm still breaking these in but I love them!!! When I need boots again...I'll be back!!
Great jacket , very warm and versatile. Fits like a glove!
The coat is what I was looking for, but the actual color is much darker then what is shown. I was hoping for a lighter brown. I kept it being it met all other features I wanted.
Very well made good fit I really like the weather zippers very functional and thought out Jacket excellent buy . Rick Tacoma, WA.
I love, love, love this vest. It has the exact design and look I wanted along with the featers I was looking for. The material, stiching, and pieces on it are of great quality. My only complaint is the size chart seems to run smaller than expected. I purchased a 3X vest since I have a 56" chest. I can barely get the vest zipped up. I plan to wear it open for now and hopefully be able to slim down into it. I wish there was a 4X for this vest, then it would have been perfect.
Surprising quality, I'm a 42 jacket, 175lbs, the medium fit perfect. The jackets quality and finish is much higher than the price would indicate, fantastic jacket, highly recommended!
Excellent pair of gloves so far. I like the short wrist cuff and the velcro straps. I like that the gloves are stylish, form fitting, and functional and not Loud or outlandish. Riders can't be to safe so the reflective piping is a plus. Russ - HD RoadKing
This is a GREAT vest for the money! Top quality leather with a nice weight to it. The stiching is nicely done. I found the vest runs a bit small. I ordered my size and had to return it for the next size up. The return and exchange was handled quickly and the second vest fits perfectly! I have bought other items from LeatherUp and continue to be impressed with the quality of their products. This vest is a nice addition to my leathers.
Great gloves. I have big hands, so I ordered 3X size. When I first got them and tried them on, I was afraid they were going to be too small. This because they were a tight fit, and when I tried to get them off, the inner insulation liner acted like it wanter to pull out of the glove. But taking them off slowly and carefully prevented that. Once I had my hands inside them, they fit a bit tight, but correctly for my hand size. Now after wearing them to ride about a dozen times or so they fit more generously, and they come off easily without me having to take care that the liner comes out with my fingers. Great gloves, gauntlets fit over my jacket sleeves and keep the cold wind out of my arms.
This coat is beautiful! Its even better than I was expecting. As far as I'm concerned, they could be charging twice as much for the quality.
Love the jacket! Fits perfect, great quality and you cant beat the price. Leatherup shipped it very fast. Extremely satisfied with jacket and Leatherup!!!!
Great quality and price, Had to go one sixe up to fit chest. Fast turnaround.
PROMPT DELIVERY, AS USUAL. QUALITY JACKET. FIT IS TRUE TO SIZEING GUIDE. JUST A LITTLE BIG IN THE WAIST, BUT FOR THE CHEST SIZE, I GUESS THAT'S NORMAL. VERY SATISFIED._x000D_
_x000D_
IF YOU WANT A QUALITY GOOD FITTING, FIRST CLASS LOOKING JACKET THIS IS IT. IT'S NOT CHEAP, BUT YOU ALWAYS GET WHAT YOU PAY FOR._x000D_
_x000D_
COULDN'T BE MORE SATISFIED.
fast shipping well priced haven't been installed as of yet Christmas gift for a friend from his wife I just ordered them for her held them against bike looks like a perfect fit will know for sure after christmas
Haven't worn them much since I got them 3 weeks ago, but they are really nice and light weight. No complaints with comfort either. Only time will tell with there durability but as of now they are really nice!
installed on a Vic Kingpin - bags look good but having trouble securing to universal supports. Need to find or make proper support mechanism. bags can hold plenty for an overnighter or a long trip. I'm pleased with my purchase and pleased with the way LeatherUp handled my purchase and shipping. Way to go!!
I moun it to the front of my bike on a rack. The zipper access on the back is nice and it would be better if it have a feature to lock it tothe bike
This duffle bag is the perfect size for day trips. It holds my rain suit, gloves and other items and has plenty of space. This bag is an excellent product, very well made and a great price. I would recommend this bag.
Awesome jacket good quality, good fit,_x000D_
_x000D_
Very happy with the jacket. I will be shopping_x000D_
_x000D_
Here again. Great costumer service fast shipping ._x000D_
_x000D_
Just a great experience all around. Leatherup.com_x000D_
_x000D_
The only place to go for your leather needs.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members