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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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John O.
Argentina
1 review
0 helpful votes
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Great riding boots! I have
October 10, 2019

Great riding boots! I have bought, and returned, several different Harley boots because of fit and lack of comfort, so I was hesitant to order these, but I'm glad I did. They are true to size and yes, as a previous poster says, there is a little extra room in the heel area, but I've fixed that with gel insoles. The top of the boot is snug around my calves, but I am confident that with a few more days of wearing them, they will loosen up just a bit. Having 2 zippers on each boot is an added bonus as the are very easy to get on and take off. In any event, they look great with a pair of jeans and I feel comfortable putting my feet down when I'm on the bike.

Date of experience: October 10, 2019
Sandra N.
Argentina
1 review
0 helpful votes
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I highly recommend these boots.
October 10, 2019

I highly recommend these boots. The double zippers are wonderful! They are very comfortable and look great with jeans. And they are not heavy or bulky. The price is unbeatable. If you are looking for boots, you won't go wrong with these. I have told many people about LeatherUp and the great products they have.

Date of experience: October 10, 2019
Amy M.
Argentina
1 review
0 helpful votes
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Although these boots looked solid
October 10, 2019

Although these boots looked solid and sturdy, I returned due to the fit. I have muscular calves and these boots were just not wide enough...I couldn't get the zippers up. I have worn this style of boot, sans the zipper, for years and never had a problem before with the fit. In addition, the ankle was VERY loose. I prefer something a little snugger as it just feels more supportive. It is a good looking boot and it appeared well made but if you have larger calves - be warned!

Date of experience: October 10, 2019
Andrew E.
Argentina
1 review
0 helpful votes
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A co-worker in our office
October 10, 2019

A co-worker in our office has a pair of these boots and has had them for about four or five years. I wanted a pair but my size was not in stock anywhere; including Leatherup. I never gave up and when you, Leatherup, got my size in, I order a pair. And I am proud to say, the wait was well worth it. These boots are on point. They look great, they feel great and I real;ly really enjoy wearing them. I ordered my true size and no break in is neccessary. They wear great and will even take a Spit Shine. This is my third pair of boots from leatherup; I wear all of them but these are going to be my #1 pair and the last pair I'll ever buy. Thanks again Leatherup. Johnnie S. from Holly Springs, MS

Date of experience: October 10, 2019
Brian Y.
Argentina
1 review
0 helpful votes
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This is a good, solid
October 10, 2019

This is a good, solid boot. I love the vibram bottom for all terrain and the waterproofing makes the boot the best value for the price. Boots other places would be much more.

Date of experience: October 10, 2019
Pamela I.
Argentina
1 review
0 helpful votes
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Awesome heavy material, lots of
October 10, 2019

Awesome heavy material, lots of tie down rings, great quality bag, great price!

Date of experience: October 10, 2019
Amy I.
Argentina
1 review
0 helpful votes
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Nice boots very comfortable only
October 10, 2019

Nice boots very comfortable only problem is they are very tight around my calves can't zip them up all the way. but love the boots. I were a 7.5" and bought this size boot fits great but the tops is small. Put some elastic in the top and they would be perfect for me.

Date of experience: October 10, 2019
Jennifer E.
Argentina
1 review
0 helpful votes
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Boots ran just right, size
October 10, 2019

Boots ran just right, size was great. I have a wide foot and was concerned about fit. There is plenty of room and they are comfortable! I have worn them every day since I have bought them!

Date of experience: October 10, 2019
Elizabeth Q.
Argentina
1 review
0 helpful votes
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Love the look of the
October 10, 2019

Love the look of the boot and the quality. Only issue is that there's no shape behind the back of the heel, my heels slip right out of the boot. Had to return boots first time because they were too large. I thought that smaller size would solve the heel slipping out issue. Customer service was not great, monotone personality and responses. Second shipment, there is significant difference in size from left to right boot, and their policy is no return shipping and only one exchange. Am trying to find heel inserts to see if I can make them work.

Date of experience: October 10, 2019
Laura X.
Argentina
2 reviews
0 helpful votes
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I love these boots so
October 10, 2019

I love these boots so much that I find myself wearing them everyday! The double zippers make it so easy to get them on and off. I do find them slightly heavy however they are very comfortable. And I was shocked at how fast I received them. I will definitely order from LeatherUp.com again!

Date of experience: October 10, 2019
Nancy W.
Argentina
1 review
0 helpful votes
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I love these boots! Comfortable
October 10, 2019

I love these boots! Comfortable all day long, not too heavy and easy to put on and get off. After reading other reviews I was a bit concerned about the curved zipper, but I never had a single problem with them. I have spinal damage and these boots give me the extra support I need to keep moving throughout the day. I may never take them off. Thanks again LeatherUp.com for another well made, amazing and good-looking product.

Date of experience: October 10, 2019
Cynthia O.
Argentina
1 review
0 helpful votes
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Received this duffel bag in
October 10, 2019

Received this duffel bag in a timely fashion as all purchases that I have made. This is a well made and sharp looking bag. It comes with a rain cover and shoulder strap. I was really impressed with the quality, especially the carrying handle. Would highly recomend purchasing this item.

Date of experience: October 10, 2019
Sam I.
Argentina
2 reviews
0 helpful votes
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This jacket took it's first
October 10, 2019

This jacket took it's first ride on New Year's Day in Northern Nevada... Not a particularly warm ride but it was fun! The sleeves are long enough and the jacket accommodated all the layers I wore beautifully. The leather is nice and thick, so I am certain it will break in perfectly!

Date of experience: October 10, 2019
Jay R.
Argentina
1 review
0 helpful votes
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I really like these boots,
October 10, 2019

I really like these boots, but I am disappointed that the zippers don't go down lower. The zippers are so short that you must either untie the boot or not tie it as tight as you would like. The boots themselves are very sturdy. They took a few days to break in but now they fit great and are very comfortable.

Date of experience: October 10, 2019
Stephen R.
Argentina
1 review
0 helpful votes
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I have received the order,
October 10, 2019

I have received the order, have not worn them. I have tried them on, they seem a little stiff around the calf, but that should soften up w/wearing and be ok when I have my socks. Otherwise, they felt comfortable. I've ordered boots from LU before, best buy for the money, and hard to find anything locally that can beat the product

Date of experience: October 10, 2019
Virginia Y.
Argentina
1 review
0 helpful votes
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A little stiff at first.
October 10, 2019

A little stiff at first. Need a little more room for other outer garments.

Date of experience: October 10, 2019
Nick H.
Argentina
1 review
0 helpful votes
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I ordered these mufflers on
October 10, 2019

I ordered these mufflers on Tuesday and recieved them on Wednesday! They were quick and easy to install and look and sound great, I am happy, happy, happy with my new mufflers and Leatherup! Thanks alot....J.E. Flaherty

Date of experience: October 10, 2019
Linda T.
Argentina
1 review
0 helpful votes
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I couldn't be more pleased
October 10, 2019

I couldn't be more pleased with with this system. The sound is incredible and the look is equally impressive. If there are any 2012 suzuki boulevard riders considering these i highly recomend them as they fit perfectly for 2009 to 2012 c50 bikes . No fuel controller needed unless changing the air intake. I have had no issues at all as far as backfire or blueing. With a lot better throttle response.

Date of experience: October 10, 2019
Thomas K.
Argentina
1 review
0 helpful votes
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I don't ever buy footwear
October 10, 2019

I don't ever buy footwear online, but because of my location and lack of supply from the local cycle dealers, I ordered these. Now that they are broken in, I can not find anything to criticize about them. The leather has conformed to my feet, are very comfortable to wear, and go well whether on or off my bike. Will more than likely purchase more from leatherup

Date of experience: October 10, 2019
George W.
Argentina
1 review
0 helpful votes
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I purchased this bag as
October 10, 2019

I purchased this bag as a replacement bag for my sporster. I commute to work on my bike and need a bag to hold all my junk I take with me every day. I have been using it for a couple of weeks and so far I love it! It has lots of storage; it will hold my day pack & tablet as well as a chance of shoes. I hope the color will hold up to uv light. My previous bag faded out to grey within a month of putting it on.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States