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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Scott E.
Argentina
1 review
0 helpful votes
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Very comfortable boots. Bought a
October 10, 2019

Very comfortable boots. Bought a 1/2 size lower (I'm a solid 11, bought 10-1/2) and they fit perfectly. Comfortable to wear around all day. And not heavy feeling at all. Definitely lighter than wearing "work boots" around! They look good, and so far (a few weeks) they are holding up well. And I like the zip on. It's a curved zipper up the front, so you have to line up the sides when zipping. Any curved zipper is going to require a little work. But if you do line it up, it slides very easily. Very pleased with the look and feel of these. Definitely recommended for people that want a nice looking boot but don't want to look like they're in a gang!

Date of experience: October 10, 2019
Chris W.
Argentina
1 review
0 helpful votes
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i haven't used it yet,
October 10, 2019

i haven't used it yet, but the quality and size of it is outstanding. will be strapping it on for the sturgis ride.

Date of experience: October 10, 2019
Carol K.
Argentina
1 review
0 helpful votes
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Perfect fit on the luggage
October 10, 2019

Perfect fit on the luggage rack of my Roadking. Room for a weeks worth of stuff and then some. Very sturdy construction. Built in rain cover and comfy shoulder strap. Great price and free shipping from the folks at LeatherUp--highly recommended!

Date of experience: October 10, 2019
Carol R.
Argentina
1 review
0 helpful votes
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Great boots. Leatherup had the
October 10, 2019

Great boots. Leatherup had the best price and customer service.

Date of experience: October 10, 2019
Adam G.
Argentina
2 reviews
0 helpful votes
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Excelent for riding in cold
October 10, 2019

Excelent for riding in cold and or wet weather. The lining makes it hot in warm weather._x000D_
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Not good for work boots. Not very comfortable.

Date of experience: October 10, 2019
Amanda X.
Argentina
1 review
0 helpful votes
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Ordered my correct siz,boots fit._x000D_
October 10, 2019

Ordered my correct siz,boots fit._x000D_
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Had a prob.with the left boot fitting tight on the instep._x000D_
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Put a few applications of mink oil on boots,to soften and waterproof boots._x000D_
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Now,boots fit well,and are comfortable._x000D_
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Good workmanship,have gotten good comments on boots._x000D_
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Feels good on my Fatboy Lo.

Date of experience: October 10, 2019
Adam J.
Argentina
1 review
0 helpful votes
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Boots are stiff in the
October 10, 2019

Boots are stiff in the top and wide on my feet, and my shins were sore trying to break the boots in. Takes a lot of work getting them on and off. The boots are good quality so will give them a 3 overall.

Date of experience: October 10, 2019
Amanda X.
Argentina
1 review
0 helpful votes
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Beautiful boots. Very comfortable and
October 10, 2019

Beautiful boots. Very comfortable and truly waterproof. (The waterproof liner runs up to about 10 inches.)

Date of experience: October 10, 2019
Elizabeth F.
Argentina
1 review
0 helpful votes
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Love the look of the
October 10, 2019

Love the look of the boots. The size was right but I have a little extra room in heel area, knda floppy - but love them

Date of experience: October 10, 2019
Amy O.
Argentina
1 review
0 helpful votes
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I purchased this tail bag
October 10, 2019

I purchased this tail bag to use for overnight trips. I have not had to use it that way since I bought it, but it looks great on my 900 vulcan classic. I think it will be just big enough to hold clothes for a 2 night trip. It is a very nice looking tail bag for not being leather. And the construction is very good. I am glad that I bought this bag.

Date of experience: October 10, 2019
Daniel U.
Argentina
1 review
0 helpful votes
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These boots are as advertised.
October 10, 2019

These boots are as advertised. They look good, and are well made. And are surprisingly comfortable! I ordered my true size and was a perfect fit. My previous boots had straight zipper on the inside so still trying to get use to the curved zipper on the outside. These boots are very nice and certainly priced right. BUT, the curved zippe does takes some effort.

Date of experience: October 10, 2019
Michael C.
Argentina
1 review
0 helpful votes
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The boots are great for
October 10, 2019

The boots are great for what they have been designed for. Ridding. They are a bit bulky for everyday ware. Otherwise they fit and look great.

Date of experience: October 10, 2019
Michelle G.
Argentina
1 review
0 helpful votes
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This is a very comfortable
October 10, 2019

This is a very comfortable boot, it exceeds all my expectaions. Also, did not take long to break in. Great traction on the road surface no matter what the conditions are. They also have great air flow so your feet don't sweat.

Date of experience: October 10, 2019
Margaret J.
Argentina
1 review
0 helpful votes
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Gregg, Minnesota_x000D_ _x000D_ _x000D_ _x000D_
October 10, 2019

Gregg, Minnesota_x000D_
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Very well made bag. Just took a four day trip and had more than enough room for clothes, extra shoes, etc. Could fit enough gear for a week with a little ceative packing. Attaches to backrest on bike easily. Doesn't actually even need the security straps. But I used them anyway. Just in case.

Date of experience: October 10, 2019
Jeff Q.
Argentina
1 review
0 helpful votes
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Great comfort at a great
October 10, 2019

Great comfort at a great price. I have tried on the Xelement brand and found them very hard on the feet. This River Road boot is much more comfortable. Well worth the price.

Date of experience: October 10, 2019
Ben Q.
Argentina
1 review
0 helpful votes
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This Bag is great. Fits
October 10, 2019

This Bag is great. Fits on my Sportster perfect. Will hold enough for a week trip. Plenty of loops to tie down . Built nice. Got it 4 days after I ordered it. The price is right too. I got lots of positive feed back on the bag.

Date of experience: October 10, 2019
Tom P.
Argentina
1 review
0 helpful votes
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The shipping process was very
October 10, 2019

The shipping process was very fast. I really like these boots. They are very comfortable. I wore them on a roadtrip where we were in 95 degree plus weather and we also went through a terrible storm and they kept my feet cool and dry. The only drawback for me is that the side zippers are short and I still have to use the shoe laces to put them on. I am dissabled and require help with this process. Other than that it is a great boot!

Date of experience: October 10, 2019
William Q.
Argentina
1 review
0 helpful votes
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Used this bag for a
October 10, 2019

Used this bag for a 4day 3 night trip. The bag was the perfects size and very well built. I just wish they carried the 1 with no studs.

Date of experience: October 10, 2019
Robert F.
Argentina
1 review
0 helpful votes
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Great bag. Sturdy and made
October 10, 2019

Great bag. Sturdy and made from strong materials. Looks sharp and it VERY easy to attach and is extremely secure. the only downside is that it doesn't have straps to make it a backpack or wheels to roll it. It does have a handle towards the back end but it is not ideal. Would certainly recommend to anyone looking for mid to large piece of luggage for the back of their bike.

Date of experience: October 10, 2019
Elizabeth Z.
Argentina
1 review
0 helpful votes
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Great boots! Didn't have to
October 10, 2019

Great boots! Didn't have to break them in to be comfortable. The only problem I have: first time I wore them, we went to eat at a steakhouse and i had no traction and found myself sliping a few times on peanut shells. The rubber soles aren't soft rubber, their hard.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States