Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Joseph Q.
Argentina
1 review
0 helpful votes
Follow Joseph Q.
Unfollow Joseph Q.
Share Review
Report Review

Need Hamster size ears for a proper fit...
October 10, 2019

The fit is intermediate to narrow oval head shape, (me). Sizing is a little tight, but loosens up quickly when wearing. The helmet vents to the top of the head OK, if the visor is down; which blocks the wind "OK", if you have a decent windscreen, and/or are wearing glasses. (It's tearfully inadequate without a screen and wearing contacts) The tint is not very dark. I feel no discernible helmet lift, even at freeway speeds. The headband sits on my ears a bit. It's not concave cut for ears, or at least my ears. The extra ear cups, not that to install, are definitely small for my ears which get a bit folded & jammed in there. All in all I thnk it's "OK" for short hops, but not for long distance.

Date of experience: October 10, 2019
Amanda S.
Argentina
1 review
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Great jacket
October 10, 2019

Great jacket for riding, 3 different weights for different temps, very stylish...I've gotten many compliments when I'm wearing it....and it's also very protective with armor in all the right places.

Date of experience: October 10, 2019
Barbara X.
Argentina
1 review
0 helpful votes
Follow Barbara X.
Unfollow Barbara X.
Share Review
Report Review

Surpassed expectations
October 10, 2019

Expectations surpassed by design, materials, workmanship and value. Fits as described. Couldn't have a better leather jacket for riding. Very comfortable in 30 degree temps with a thin, down mid-layer. Can't recommed high enough.

Date of experience: October 10, 2019
Anthony D.
Argentina
1 review
0 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Share Review
Report Review

Great quality product. True to
October 10, 2019

Great quality product. True to fit . They are almost like a leather pant once button up so you may want to order one size bigger than normal . I'm 6'2" 185lb and a xl probably would have been better for for me than a large.

Date of experience: October 10, 2019
Maria L.
Argentina
1 review
0 helpful votes
Follow Maria L.
Unfollow Maria L.
Share Review
Report Review

Great Quality!
October 10, 2019

I was super impressed with the quality ! Based on the other reviews (thank you ladies), I sized up on them. I am currently in a size 4 jean, and went with a size 10 in these chaps. They fit well over my jeans, just had to cut the length by about 5-6 inches, and I have the waist tightened to the fullest . I'm 5'2"" tall and weigh 123.
You wont be disappointed with them. As I said, great quality, and I love the braided leather detail. Adds a nice look. I dont think you'll find better quality for the price! Highly recommend them.

Date of experience: October 10, 2019
Patricia G.
Argentina
1 review
0 helpful votes
Follow Patricia G.
Unfollow Patricia G.
Share Review
Report Review

G8 buy
October 10, 2019

These gloves are the best I've had in years very comfortable and breathable

Date of experience: October 10, 2019
Karen U.
Argentina
1 review
0 helpful votes
Follow Karen U.
Unfollow Karen U.
Share Review
Report Review

Sizing is tricky
October 10, 2019

I am 5'6" and weight 135 lbs. I measured around my thigh like the reviews said with jeans on and ordered a size 12. My thighs are very small and the chaps were to big.
I replaced them with a size 6. They fit except the waist now is tight and these are lower rise. The back is adjustable so I am keeping them.
They are well made and kept me warmer on my bike.

Date of experience: October 10, 2019
Kimberly K.
Argentina
1 review
0 helpful votes
Follow Kimberly K.
Unfollow Kimberly K.
Share Review
Report Review

Stylish
October 10, 2019

I haven't worn them outside the house yet, but for a higher heel, they seem like they will be fairly comfortable

Date of experience: October 10, 2019
Lisa V.
Argentina
1 review
0 helpful votes
Follow Lisa V.
Unfollow Lisa V.
Share Review
Report Review

Great deal
October 10, 2019

I bought this to wear under my vest while I ride. It's perfect. Looks great fits as expected.

Date of experience: October 10, 2019
Tom O.
Argentina
1 review
0 helpful votes
Follow Tom O.
Unfollow Tom O.
Share Review
Report Review

True too size!
October 10, 2019

These gloves fit good. For south Louisiana they keep my hands warm. Haven't tried them in 30 degree weather yet, but they should be fine. I received them quick as always when I buy from LeatherUp. Great service and easy too work with.

Date of experience: October 10, 2019
Christine C.
Argentina
1 review
0 helpful votes
Follow Christine C.
Unfollow Christine C.
Share Review
Report Review

Leather gloves, biker.
October 10, 2019

I'm very satisfied with the gloves. Very nice leather with good insulation. I would recommend this product, perfect fit medium.

Date of experience: October 10, 2019
Adam N.
Argentina
1 review
0 helpful votes
Follow Adam N.
Unfollow Adam N.
Share Review
Report Review

Battery Tender
October 10, 2019

I love it! I've had a Battery Tender Jr. for years and it does a great job. This new one is larger and very well built.

Date of experience: October 10, 2019
John H.
Argentina
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Loved it!
October 10, 2019

It was for his birthday and it fit perfect! Thank you so much'

Date of experience: October 10, 2019
Linda Z.
Argentina
1 review
0 helpful votes
Follow Linda Z.
Unfollow Linda Z.
Share Review
Report Review

Awesome!!
October 10, 2019

Such a good price on great jacket...I am not a bike rider but always wanted a jacket like this. I wasn't sure about what size to get from all the previous reviews but I went ahead and ordered my normal sweatshirt size which is XL. I am 6'2" and 190 lbs and this fit me perfect and I probably could even get a thinner hoodie on underneath. The jacket length is on the shorter side but I am okay with that. Everything else fits perfect! Don't hesitate to get one of these :hugging:

Date of experience: October 10, 2019
Angela P.
Argentina
1 review
0 helpful votes
Follow Angela P.
Unfollow Angela P.
Share Review
Report Review

Quality quality quality
October 10, 2019

This coat exceeded my wife's expectations! Very warm and wind resistant. A great score! Fit was perfect!

Date of experience: October 10, 2019
Eric Y.
Argentina
1 review
0 helpful votes
Follow Eric Y.
Unfollow Eric Y.
Share Review
Report Review

Great for the price
October 10, 2019

Not the BEST jacket in the world but for less than $100, it's way worth it. Good quality leather. Not smelly, not too heavy, not too light. Would of want a removable liner but you get what you pay for. Zippers seem pretty solid. Again, you get what you pay for.

Ok so now the ultimate topic that everyone looks for... SIZING! I normally Wear an XL jacket and a XXL motorcycle jacket. I went With an XXL and tried it on right away with a hoody. The fit was spot on. Even a little wiggle room. I like My jackets snugged and this was snugged but not tight. I'm 6'0 tall at 245 pounds. My sleeve size is 36/37 and the jacket is about a 38'ish which is great because i have Ape hangers on my bike. Don't believe the hype with the fact that you have to go up 4 sizes. The sizing chart is pretty spot on. If i would Of gone with a XXXL, it would of been way too big. I hope This helps because i was Skiptical of buying this jacket online with all the mixed reviews. The jacket runs "a little" short but that's expected with this style jacket. Fits me spot on and i have A long torso.

Date of experience: October 10, 2019
Ben W.
Argentina
1 review
0 helpful votes
Follow Ben W.
Unfollow Ben W.
Share Review
Report Review

Lovely
October 10, 2019

Beautiful jacket. I had to return it because it tapers where I don't. Sure wish Motorcycle jackets were available that were lovely like this one that allowed for oversized bods.

Date of experience: October 10, 2019
Anna E.
Argentina
1 review
0 helpful votes
Follow Anna E.
Unfollow Anna E.
Share Review
Report Review

The best glasses
October 10, 2019

I've been buying these for Years! The price is right and they last a long time

Date of experience: October 10, 2019
Laura B.
Argentina
1 review
0 helpful votes
Follow Laura B.
Unfollow Laura B.
Share Review
Report Review

I installed it in a Fuller open face helmet and it seems to work great. My wife said that the call came through clearly from me and I had no trouble hearing her. I have not used the intercom or tried linking with other riders yet. Seems to be a good unit but haven't used it enough to give it 5 stars

Date of experience: October 10, 2019
Laura N.
Argentina
1 review
0 helpful votes
Follow Laura N.
Unfollow Laura N.
Share Review
Report Review

Present
October 10, 2019

They appear in good construction, however since they're a Christmas present I won't be able to make a honest review until I see them on the intended recipient.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States