Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love these harness boots. I've been wanting to purchase a pair for awhile. Luckily, Leather Up carries them in the exact boot I was looking for. They fit true to size with no pinching at the toe. Thanks, Leather Up!!!!!!
This jacket is just what I was looking for with only 2 draw backs. The hand pockets aren't nearly deep enough and when I snap the collar it's a little tight on my fat neck.
When ordering I must have been half a sleep I ordered the wrong size and didn't catch it until late the next day. I called and they were so helpful, they intercepted my order and made sure I received the right size.
They seem good quality size for my purpose. They say weatherproof for the weather but I have not used yet so I can't leave a review since they sent me this as I can't use and ride the bike at this time.
I bought this jacket for my son and I'm pretty sure he's going to love it, because I just love the material and just everything about this jacket. Only one issue I ordered a xl and had to send back for a 3xl because it runs very small. My son is more muscles being that he's in the army so the jacket is kind of tight in the shoulders so I urge you to get a 3x if you wear an xl
This jacket is a good value for the money. The only reason I didn't give it 5 stars is that the sleeves are a bit short when in a riding position.
Purchased as a Christmas gift, so haven't had the opportunity to employ it, but it looks like a well made, good fitting, and comfortable product.
Really love these gloves. so far so good. we will see how they hold up. i've rode them recently in 33 degree whether and they are great.
Haven't use it much looks fantastic and it feels light
Ordered a medium with the hopes that it would fit, but no luck. The return process was easy. I'll just have to wait until they get the large size back in stock. I still wouldn't buy my motorcycle gear any one else, LeatherUp still has the best deals.
Great fit and very good quality. I didn't get a chance to really use them because I discovered it was my connection cord that was faulty not my first pair of heated gloves. So, I returned them and purchased a replacement cord . But if my current gloves do die, I will definitely get these again.
Nice jacket. I ordered a size larger luckily and it fits very well. It is warm and provides good protection. My girlfriend likes it too She thinks it's sexy.
For the money and the style can't beat the price or functionality..All thumbs up
It's a GREAT jacket. Everything piece of the jacket, from the leather, the zippers, the buttons, the stretching etc. it's perfect. My only flaw is that it's a slight big on me, the sleeves is long where it passes my wrists & covers my hands but if I pull up the sleeves it's no issues. I guess due to the "Tall" size of it but it fits well, I can where something underneath if I wanted to.
These are perfect for riding! I usually wear sz 36/38 depending on pants.... bought these in 40 and they fit just slightly loose which is perfect for riding. I'm 5'11" 230lb weight lifter .. great pants great price
I came across this website online and I love how they have all types of jacket. I was looking for a motorcycle jacket since my fiancé loves to ride. I found some great deals, I'm excited for him to open his Christmas present, but we might have to exchange if the jacket fits too big. I know he will be very pleased with it, it's great quality and it was delivered on time. Might be shopping for myself next time.
I don't think you'll find another jacket out there for the money it is a really nice jacket like it very much
I got this jacket for Christmas for my guy. It runs allittle small so, I will be exchanging for a size up. Otherwise it's a great looking jacket. Definitely recommend.
My father-n-law loves this vest. It's his 2nd vest and he's always receiving compliments about how nice it looks. Great vest for the price.
High quality gloves. If you're looking for a good fall or winter riding glove, then this is perfect for you!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

