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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Paul W.
Argentina
1 review
0 helpful votes
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Solid fit!!!!!
October 10, 2019

Love these harness boots. I've been wanting to purchase a pair for awhile. Luckily, Leather Up carries them in the exact boot I was looking for. They fit true to size with no pinching at the toe. Thanks, Leather Up!!!!!!

Date of experience: October 10, 2019
Kimberly K.
Argentina
1 review
0 helpful votes
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Great Jacket
October 10, 2019

This jacket is just what I was looking for with only 2 draw backs. The hand pockets aren't nearly deep enough and when I snap the collar it's a little tight on my fat neck.

Date of experience: October 10, 2019
Jennifer F.
Argentina
1 review
0 helpful votes
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Great customer service
October 10, 2019

When ordering I must have been half a sleep I ordered the wrong size and didn't catch it until late the next day. I called and they were so helpful, they intercepted my order and made sure I received the right size.

Date of experience: October 10, 2019
Eric P.
Argentina
1 review
0 helpful votes
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Saddlebags
October 10, 2019

They seem good quality size for my purpose. They say weatherproof for the weather but I have not used yet so I can't leave a review since they sent me this as I can't use and ride the bike at this time.

Date of experience: October 10, 2019
Maria T.
Argentina
1 review
0 helpful votes
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Loving it
October 10, 2019

I bought this jacket for my son and I'm pretty sure he's going to love it, because I just love the material and just everything about this jacket. Only one issue I ordered a xl and had to send back for a 3xl because it runs very small. My son is more muscles being that he's in the army so the jacket is kind of tight in the shoulders so I urge you to get a 3x if you wear an xl

Date of experience: October 10, 2019
David W.
Argentina
1 review
0 helpful votes
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Great Jacket for the Money
October 10, 2019

This jacket is a good value for the money. The only reason I didn't give it 5 stars is that the sleeves are a bit short when in a riding position.

Date of experience: October 10, 2019
Sandra G.
Argentina
1 review
0 helpful votes
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Good Product
October 10, 2019

Purchased as a Christmas gift, so haven't had the opportunity to employ it, but it looks like a well made, good fitting, and comfortable product.

Date of experience: October 10, 2019
George Y.
Argentina
1 review
0 helpful votes
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Great gloves
October 10, 2019

Really love these gloves. so far so good. we will see how they hold up. i've rode them recently in 33 degree whether and they are great.

Date of experience: October 10, 2019
Bob A.
Argentina
1 review
0 helpful votes
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Good so far
October 10, 2019

Haven't use it much looks fantastic and it feels light

Date of experience: October 10, 2019
Martha K.
Argentina
1 review
0 helpful votes
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Good return process
October 10, 2019

Ordered a medium with the hopes that it would fit, but no luck. The return process was easy. I'll just have to wait until they get the large size back in stock. I still wouldn't buy my motorcycle gear any one else, LeatherUp still has the best deals.

Date of experience: October 10, 2019
Martha C.
Argentina
1 review
0 helpful votes
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Great
October 10, 2019

Great fit and very good quality. I didn't get a chance to really use them because I discovered it was my connection cord that was faulty not my first pair of heated gloves. So, I returned them and purchased a replacement cord . But if my current gloves do die, I will definitely get these again.

Date of experience: October 10, 2019
Jennifer E.
Argentina
1 review
0 helpful votes
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Nice biker jacket
October 10, 2019

Nice jacket. I ordered a size larger luckily and it fits very well. It is warm and provides good protection. My girlfriend likes it too She thinks it's sexy.

Date of experience: October 10, 2019
Stephanie N.
Argentina
1 review
0 helpful votes
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Great buy
October 10, 2019

For the money and the style can't beat the price or functionality..All thumbs up

Date of experience: October 10, 2019
Dan Y.
Argentina
1 review
0 helpful votes
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Makes you feel like a bada**
October 10, 2019

It's a GREAT jacket. Everything piece of the jacket, from the leather, the zippers, the buttons, the stretching etc. it's perfect. My only flaw is that it's a slight big on me, the sleeves is long where it passes my wrists & covers my hands but if I pull up the sleeves it's no issues. I guess due to the "Tall" size of it but it fits well, I can where something underneath if I wanted to.

Date of experience: October 10, 2019
Bob F.
Argentina
1 review
0 helpful votes
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Great pants
October 10, 2019

These are perfect for riding! I usually wear sz 36/38 depending on pants.... bought these in 40 and they fit just slightly loose which is perfect for riding. I'm 5'11" 230lb weight lifter .. great pants great price

Date of experience: October 10, 2019
John Y.
Argentina
1 review
0 helpful votes
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Christmas present
October 10, 2019

I came across this website online and I love how they have all types of jacket. I was looking for a motorcycle jacket since my fiancé loves to ride. I found some great deals, I'm excited for him to open his Christmas present, but we might have to exchange if the jacket fits too big. I know he will be very pleased with it, it's great quality and it was delivered on time. Might be shopping for myself next time.

Date of experience: October 10, 2019
Eric P.
Argentina
1 review
0 helpful votes
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Leather jacket
October 10, 2019

I don't think you'll find another jacket out there for the money it is a really nice jacket like it very much

Date of experience: October 10, 2019
Jack I.
Argentina
1 review
0 helpful votes
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Great jacket
October 10, 2019

I got this jacket for Christmas for my guy. It runs allittle small so, I will be exchanging for a size up. Otherwise it's a great looking jacket. Definitely recommend.

Date of experience: October 10, 2019
Michael W.
Argentina
1 review
0 helpful votes
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Vest is perfect!
October 10, 2019

My father-n-law loves this vest. It's his 2nd vest and he's always receiving compliments about how nice it looks. Great vest for the price.

Date of experience: October 10, 2019
Patricia E.
Argentina
1 review
0 helpful votes
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Awesome gloves!
October 10, 2019

High quality gloves. If you're looking for a good fall or winter riding glove, then this is perfect for you!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States