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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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These pants are great quality and comfortable. Would have been 5 stars if the waist was actually true to size. With that being said I'm thankful I read reviews before I purchased. As like someone else said, they run very small in the waist. I as well wear a 34 in everything, jeans, shorts, motocross pants etc. So I ordered a 36, they fit but are a tad snug. If I gain any weight this holiday season they may not snap haha. But for the price and quality, I have no problem ordering again. They have 2 air vents in the thighs and from the calf down they are adjustable with velcro depending on style of boots you prefer. I personally wear moto boots since the main use for these pants are for enduro riding. They also have knee pads which was a pleasant surprise. All in all I am very happy with these pants.
So glad I pulled the trigger on this jacket. Quality is much better than Harley Davidson leather jackets. I have a Wilson asymmetrical leather jacket and this jacket is my go-to fall coat. Hard to beat Buffalo hide in a motorcycle jacket I'm 5'9.5 and 225lbs. I usually wear an XL. I ordered the XXL and fits just like an XL. There's also $60 worth of armor in the coat so take that into factor. Best bang for the buck.
The quality of the jacket is very good. It's warm and light weight . The design's are beautifully stitched. Living the she devils good and bad. The color harmonize each other. A tank top would be nice to have
Great quality and fit like a glove. I have a longer torso (5'9") and the medium was perfect!
Xelemnet doesn't make an 11.5. I bought a size 12 but they were too big. I exchanged them for an 11. They're slightly tight on the sides, but they'll loosen up. I've been through this before. The exchange process was fast. I had the boots in 6 days! Definitely a good company to deal with.
It's a nice helmet. My husband loves the way it fits and loves the look. It's great having a retractable sun shield that you can put down while riding. The com seems great haven't talked on the phone yet. Only reason I'm giving 4 stars is when we received the helmet, the sun visor button to lower was broke. I called LeatherUp and they tried to walk us through how to fix it. Luckily my husband is pretty handy and was able to fix it. After all that, went to charge the com and there was no charging cable. Called again and they overnighted it. Great customer service and product is good. Just think for the money spent, it should have came working and with all its pieces. Husbands head measures 23.5" and I ordered the xl. Fits perfectly.
Great helmet at a good price. It's great having the option of going from full face to open face.
I'm 5' 9 200 pounds I bought the 2x size due to others reviews regarding size. They do run a little small and I wanted room for layering in colder weather. I ride whenever I get the opportunity no matter the temperature. This coat is great.
Beautiful pair of Leather pants, can't wait to wear. Will be buying more from this seller. Great customer service, prompt response and turn a round.
No road test yet but I have worn it to walk the dog a Husky loves the rain , me not so much ! Good construction and comfortable to wear , just what I had in mind . Said to run large , at 6'2" 175 the med. is perfect for me .
I was a little amprehensive ordering this jacket. I read a lot of reviews and I went with it. Great jacket for the money. I ordered the premium leather one and it rocks. If you're considering ordering this jacket buy it. I've ridden in high 30s low 40s with a long sleeve shirt and this jacket and I was perfect. GREAT JACKET
Jacket is well made and the price was right on! Seems real heavy when holding, but can't tell when wearing it and that's what you want in a well made riding jacket.
Seems to be a nice glove. Haven't worn them in the cold yet but looking forward to doing so. I rated as I expect upon receiving them.
Very satisfied with these gloves. Love the dual power source ( battery or plug into system ) . Not bulky, you can still "feel "the controls. Three level heat control comes in handy
Just finished a 5 day trip. Wore these pants in the rain for 6 hours and stayed dry and warm @54*. Great quality and excellent shipping on regular ground received from whse to my door in 3 days.
Definitely recommend. I wear a 36" waist and order 38 waist. Waist size is true to size not a conversion of euro sizing.
Great leather chaps and the price is even better!! I have ordered many things from leather up and it's always great quality!
Wife loved them... very comfortable and solidly constructed. For the price it's a higher end flip flop
The boots do run a little big but I just ordered a size smaller than usual. The snaps on the little pockets don't stay snapped but I don't care. Great buy for the money and I'd do it again!
Thanks ,
Forrest R
I love my jacket it is everything that they say it is you can't beat it for the price
Leather up is my go to on line motor cycle shop,I've bought all my motor cycle gear from leather up , leather up has the very best armor level 3 clothing to choose from ,just bought a xelement mesh riding jacket w/armour &!outlaw half helmet . The shipping and packing was perfect.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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