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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I ordered this jacket almost 1 year ago. As of today, it is still like brand new. It is very durable, all zippers and vents work great. I use it with and without the zip in liner and it keeps me warm down to about 40-45 degrees. Colder than that, a flannel shirt underneath and I stay really warm. I wear this probably 4 days a week average. I am a big guy and ordered a 3XL. I normally wear a 2XL and this fits great. No issues what so ever. Colar is comfortable, sleeve length is great. I am not always easy on my clothes and this shows no signs of wear. Love everything I have purchased from Leather Up. Just bought new boots. Prices and quality are great, wish I could afford to buy more.
Excelente chaqueta, soy de Guatemala!!! No me arrepiento por la compra, como bien dicen todos pedi una talla mas de la que normalmente uso y me quedo a la medida! Muy fresca y flexible! No se siente que pese las 5 libras que dice! Y a pesar que soy de otro pais no me salio tan caro el envio. Totalmente satisfecho! :D
bought a 3 xl jacket , i wear xl in shirts and other jackets , this fits me fine with liner in and can fit a sweat shirt under it with liner out , very nice jacket for the price
Not impressed with this jacket. It feels flimsy,nowhere near as thick or durable feeling as my Cortech jacket. The lack of sleeve adjustments is a major flaw, the jacket fit well with the liner in, but is way too loose with the liner out. There is no phoslite reflective material. This is an OK jacket for looks, but I wouldn't want to depend on it to protect me in an accident. Spend the money and get a better jacket elsewhere, these jackets are cheap- for a reason.
I am very pleased with this jacket, looks and feels great. I have worn it twice and received multiple compliments each time. I hope I never have to try out the armor but the jacket appears to be well made. I'm 6'1" and 185 lbs and the Large fit just fine. Took 10 days in transit to New England via FedEx Ground, but it was free shipping.
6'1" 180lbs. got the large. It fits great. Quality of the product is amazing, and the zip out liner along with all the vents makes it possible to use this jacket in the winter and summer. its comfortable, and at the price this jacket can't be beat.
This jacket replaced my first Xelement motorcycle jacket - that jacket lasted 5 years before showing signs of age (a seamacross the left breast finally gave out).
This jacket fits well, rides better, and looks great!
I've worn it in 45-degree weather and it blocks the cold very nicely - a thin thermal underneath will have riding in comfort down to about freezing.
If in doubt let me tell you - for the price you cannot go wrong with this brand jacket!
Just did a ride from Cincinnati into Va this last weekend 28 degree weather very warm. This is a great jacket
This jacket is a steal for the price. It is really heavy duty and warm. I ended up buying the jacket as an XL and it fit me perfectly. The jacket was delivered really quickly.
I purchased 2 of these Jackets, The first was an extra large but it was too tight in the shouldes. I gave that one to my son. I ordered the 2xl and it fit great. I just got home from a long ride and got caught in the rain. The jacket did very well. The only damp places were where I didn't close the vents right away. I would get another.
This jacket runs true to size!!! 5'8, 150, in shape. Would have ordered a Medium but got Large based on reviews. It is truly a Large! With the liner in, it'll still fit a fleece underneath. Without the liner, it's a bit big. Warm for sure; have to have every vent open above 60 degrees - without the liner... Water proof, is mostly true - elbow vent zippers will leak a little at highway speed. Definitely a decent product at a good price.
Bought this for my son who is new to riding. It seemed to have all the features you want and the price was excellent. I have similar jacket from a "brand" name and this seems every bit as good at half the price.
Fits well and is adjustable depending on what you are wearing underneath. Highly visible at night! Well worth the added visibility. Very well made and costs a great deal less than other brands. Outstanding quality. Extra armour in the back that can be removed! Visible ID pocket on chest for military application. Great product.
Can't say anything bad about it measurements don't appear to take the back pad into consideration but it still fit. Shipping was fast
I love this vest. I searched the internet for weeks to find this product and Leather Up got my buisness. I ride a small cruiser and I need all the visual I can get. Between my helmet (hi vis orange) and this vest, folks actually look. Yippeee! Pockets would have been nice but I will chose safety over convience any day. The fit is perfect. I can put over anything, almost. The velcro cinches are perfect for a female body. Thanks guys and gals! ;)
A very well made boot.
and price was good for the quality.
The quality is very nice. I am using these bags for a special non standard installation on a custom Trike build. An idea I have had for a long time, a first for me. Wish me luck
This is a very sharp looking boot. I bought a pair for my boyfriend and he loves them. The boot has the durability for riding and style for a dress boot. The price is remarkable.
Extremely well made boots. Exactly as advertised and exactly what I wanted. Sure grip sole for firm grip first time your foot hits the pavement with classic western styling. Oil tanned so you won't have to worry about the weather. No break in needed, felt good first time on.
I got my boots the other day and was surprised at the high quality, they are soft and comfortable to wear. I love the price also. Great buy!!!!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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