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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I am 5'11" 185 and the large fit perfect. Good value for a quality jacket. This is my third Exelement jacket, all great quality jackets.
I wear a size 9.5EE in New Balance athletic shoes. Based on the previous 3 reviews, I ordered a 9 and it fits perfectly. The zipper side and loop on the back of the boot makes them easy to pull on and off. Nice leather and lug soles to provide a little more traction.
I purchased these boots for my son for Christmas. They were a little big so we exchanged them for a 1/2 size smaller. They fit now, and look great!
I tried them on and they feel excellent. They cost less than half than boots and HD that do not feel as good or look any better.
Very well built boot. They do run big as most other reviews state. Great boot for the price. I would buy a second pair if I thought I would need them anytime soon.
These boots are fantastic ...the Best Bang for your Buck ...Heavy Duty & Comfort all in the same boots ...I Love Them, Would Buy them again ..as far as the sizing I ordered the size 10 as i wear all the time and they fit perfect....Thanks to Leather Up for passing this great deal on to the Buyer...
Great boots fit perfect day 1 great price. The do run small at least 1/2 size
Very good boot, not true to size. Ordered my regular size 10, have extra room for inserts as well as heavy wool socks. The boots do not keep the feet real warm during winter riding even with wool socks. They look amazing and have received good compliments. Nice boot for the price.
Worth every penny, perfect fit, look great, and made well!
break in was bad but boots are getting mor comfortable every day
I am only breaking the boots in. They seemed a little big when I first put them on but do not slide on my foot and are simply put comfortable out of the box. They are easy to get on and off because of the zipper. The only issues I have is because of the size of the toe it can be difficult to shift. I have made a slight adjustment by slightly using the front inside of the toe and it has solved my issue. Unless they fall apart which I do not expect to happen I feel I can say with confidence I would purchase them again
I wear a size 10 and ordered a size 10. The fit is perfect. Love the look and the strong zipper for easy on an off. I agree with a previous review that reads "The outer ankle rubs a bit uncomfortably but I expect that will go away once they break in." I am just wearing thicker socks and it helps a bit for now. I spent two months shopping on line and finally made the purchase and the bottom line is that I really love these boots.
Perfect fit. The zipout liner is nice. The jacket has a heavy and high quality feel. Definitly worth the money
This is a really nice jacket. its just lil short in lenght. its nicely padded and really comfortable. I recommend this jacket to any bikers.
LOVE IT. Light weight, well made, and good fit. I like it alot better than my Speed and Strength jacket. Highly recomend this jacket, at the price you cannot possibly go wrong. LeatherUp's service is terrific. I cannot wait for warmer weather.
Very nice jacket and packed with a lot of features. Great buy for the money. Very comfortable.
On May 29th, by no fault of my own, I tested the protective qualities of this jacket. A cage hit the back of my bike and knocked it out from under me. I hit the pavement at about 50mph. Lost no hide except small spot on each knee and back of one hand. Jacket did its job 100%, had to be cut off me, but I'll be ordering another Xelement jacket soon.
Jacket is very comfortable, nicely equipped for the money, looks really nice, the only con for me was that its too hot to wear during day trips when is hot outside. But in general I like it
Nice materials and features for the price. Good for temps 90F and below. Too hot for anything above. Zipper vents not as effective as I had hoped.
bad $#*! jacket, looks great and keeps you warm AND dry. i have an hour long ride in the mornings to work and some days its 23 degrees out. just my shirt and a hoody underneath keeps me warm. also i bought some xelement pants as well that zip to it. they 100% form a waterproof shell and like i said. it is warm. all in all, you should buy this jacket or one of the other colors. great jacket
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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