Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Betty Z.
Argentina
1 review
0 helpful votes
Follow Betty Z.
Unfollow Betty Z.
Share Review
Report Review

Great boot. Looks good and
October 10, 2019

Great boot. Looks good and is well made. Sizes seem to be about 1/2 size too big, but otherwise no complaints.

Date of experience: October 10, 2019
Daniel M.
Argentina
1 review
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

Great boots. Excellent quality. Soles
October 10, 2019

Great boots. Excellent quality. Soles have the grip you need. Couldn't be happier. Only issue was that I had to return for a 1/2 size bigger. New boots arrived and fit perfect.

Date of experience: October 10, 2019
Kathleen A.
Argentina
1 review
0 helpful votes
Follow Kathleen A.
Unfollow Kathleen A.
Share Review
Report Review

Excellent quality for the price.
October 10, 2019

Excellent quality for the price. Very little break in needed if any. I wear a size 13 so they needed to stretch a little. Comfort is very good for the price. I would have liked a little more cushion in the inner sole, I tried on a 179.00 pair of Justins just before I bought these and except for them having a little for cushion and a little wider toe the boots are just as good if not better. When these wear out I will buy them again.

Date of experience: October 10, 2019
Amy A.
Argentina
1 review
0 helpful votes
Follow Amy A.
Unfollow Amy A.
Share Review
Report Review

Great boots at an excellent
October 10, 2019

Great boots at an excellent price!!! Very nice leather would recommend to everyone. Love this website

Date of experience: October 10, 2019
Nick Y.
Argentina
1 review
0 helpful votes
Follow Nick Y.
Unfollow Nick Y.
Share Review
Report Review

Great quality for the price,
October 10, 2019

Great quality for the price, and quite comfortable.

Date of experience: October 10, 2019
Brian C.
Argentina
1 review
0 helpful votes
Follow Brian C.
Unfollow Brian C.
Share Review
Report Review

This is the second item
October 10, 2019

This is the second item i have bought from leather up. I am pleased with the quality of my boots and the fit was the same as my street shoe. good buy high quality

Date of experience: October 10, 2019
William Z.
Argentina
1 review
0 helpful votes
Follow William Z.
Unfollow William Z.
Share Review
Report Review

Great price and quality. Comfortable
October 10, 2019

Great price and quality. Comfortable and look good too.

Date of experience: October 10, 2019
George D.
Argentina
1 review
0 helpful votes
Follow George D.
Unfollow George D.
Share Review
Report Review

I really like the style.
October 10, 2019

I really like the style. I usually wear a 10M, but I had to return for a 10 1/2M.

So I had to spend an extra $10.00 in shipping, which caused my discount not to be such a good deal. Still a little snug, but I hope that will get better.

Date of experience: October 10, 2019
Nancy X.
Argentina
1 review
0 helpful votes
Follow Nancy X.
Unfollow Nancy X.
Share Review
Report Review

They fit like your favorite
October 10, 2019

They fit like your favorite jeans. The quality is second to none the same as everything I have bought here. Will be ordering a second pair. Thank you!!

Date of experience: October 10, 2019
Andrew S.
Argentina
1 review
0 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Share Review
Report Review

My hubby is a cowboy/biker
October 10, 2019

My hubby is a cowboy/biker and he absolutely loves these boots! The fit is perfect and he hasn't taken them off since they arrived. Another perfect purchase!

Date of experience: October 10, 2019
Janet W.
Argentina
1 review
0 helpful votes
Follow Janet W.
Unfollow Janet W.
Share Review
Report Review

Comfort out of the box
October 10, 2019

Comfort out of the box while walking or riding. Excellent style, great leather, superb quality and well built. Minimal break-in required. F-A-S-T delivery and a fantastic price to boot!

Date of experience: October 10, 2019
Anthony T.
Argentina
1 review
0 helpful votes
Follow Anthony T.
Unfollow Anthony T.
Share Review
Report Review

Excellent value for the money.
October 10, 2019

Excellent value for the money. They fit perfectly, were super comfortable and didn't need to be broken in at all. I won't hesitate to recommend them to friends.

Date of experience: October 10, 2019
Janet D.
Argentina
1 review
0 helpful votes
Follow Janet D.
Unfollow Janet D.
Share Review
Report Review

I really like these boots.
October 10, 2019

I really like these boots. They don't look like your typical MC boot. I lke the fact that the height of the tip is a lot less then most of the boots out there. I don't have a lot of room between my foot rest and the shifter, and these boots fit perfectly. The leather and the sole quality is excellent.

Date of experience: October 10, 2019
Deborah Z.
Argentina
1 review
0 helpful votes
Follow Deborah Z.
Unfollow Deborah Z.
Share Review
Report Review

The boots are a very
October 10, 2019

The boots are a very good quality, but having not worn the western style for some time it has taken me a bit to accustom myself to them. Good quality , excellent price.

Date of experience: October 10, 2019
Stephen Y.
Argentina
1 review
0 helpful votes
Follow Stephen Y.
Unfollow Stephen Y.
Share Review
Report Review

Terrific look and feel. Excellent
October 10, 2019

Terrific look and feel. Excellent quality material and solid construction. Very good value.

Date of experience: October 10, 2019
Kevin N.
Argentina
1 review
0 helpful votes
Follow Kevin N.
Unfollow Kevin N.
Share Review
Report Review

Very nice boot, good price,
October 10, 2019

Very nice boot, good price, fast service. I would buy again. Love the western style & with the long tip it makes shifting easier which I was having trouble doing with my old boots.

Date of experience: October 10, 2019
Cynthia X.
Argentina
1 review
0 helpful votes
Follow Cynthia X.
Unfollow Cynthia X.
Share Review
Report Review

WOW!.. what a surprise. I
October 10, 2019

WOW!.. what a surprise. I have never been satisfied in other purchases i've made on other sites. BUT.. I am totally satisfied with this product. My purchase of these boots are an excellent fit, the leather and the style is top quality and just what I was looking for. I will be buying many more products if this type of quality continues.

Date of experience: October 10, 2019
Jim P.
Argentina
1 review
0 helpful votes
Follow Jim P.
Unfollow Jim P.
Share Review
Report Review

Excellent Boot. As everyone else
October 10, 2019

Excellent Boot. As everyone else stated, sizing is spot on. I can actually walk in these as well as ride, look good, not your typical motorcycle boot. Shipping was very fast.

Date of experience: October 10, 2019
George X.
Argentina
1 review
0 helpful votes
Follow George X.
Unfollow George X.
Share Review
Report Review

Waited more that 2 months
October 10, 2019

Waited more that 2 months for Leatherup to get this boot in stock. Well worth the wait. Excellent boot. Fits perfect, and very comfortable. Thanks Leatherup.

Date of experience: October 10, 2019
Anthony W.
Argentina
1 review
0 helpful votes
Follow Anthony W.
Unfollow Anthony W.
Share Review
Report Review

Beautiful and rugged, I was
October 10, 2019

Beautiful and rugged, I was hesitant in purchasing online for these boots, but once I placed an order and recieved it, WOW, it looks awesome up close. The boots fit perfectly. I used it while in office and travelling. Thank you!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States