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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Works as advertised. Helps is colder weather as well.
I dont know what kind of expirience others have had but mine was fantastic. the service is unbelivable,the price is unheard of and the products are of good quality. the two piece rain suit fits well over even the heavest jacket I own and the strapes on the bottom of thr pant help keeps them from running up your legs. I give the product 5 out of 5 stars. dumbs up leatherup. customer for life.
Just got to use my suit for the first time tonight. Jacket cut the wind great and kept me warm when my leather jacket wasn't up to the task. It seems well made and quite a bit heavier then I thought and even though I haven't used it in the rain I am quite confident it will keep me completely dry. I am 5'9" 185 lbs and ordered the medium. It is quite large on me even over my leather jacket. Probably could've have gotten away with a small but will not return. The medium will be fine.
I received the rain suit at the promised time. the suit fits very well and goes over my coverall with ease. I bought this suit to use for fishing as opposed to riding and it does exactly what I expected a quality rainsuit to do. It keeps me dry and warm. The only drawback to the suit is that there are no exterior or interior pockets. I like pockets to hold "stuff". As a suit for weather protection I rate this item at 100%
I have not had the chance to wear this while riding in the rain but I did wear it to my sons high school football game that was player in high winds and a driving rain. I was warm and dry the whole time. Comfortable to wear, well constructed, and looks very nice!
I'm 5'10' and 190 lbs and ordered a medium...it fit perfectly over my Xelement fabric armored jacket and pants. Excellent product !
Great gear! Havent had the chance to use it in the rain, but as far as warmth and keeping out the wind and cold. This suit rocks..Have been wearing the pants over jeans in low to mid 30,s and the jacket over a hoodie and a jacket without the liner.
I am new to cycling. A close friend who is a seasoned rider told me one of my first purchases needs to be rain gear. He also stressed that get something good, not cheap. When I saw this and the price, I figured if it wasn't the quality I was looking for I could keep it as a spare. When I showed to to my friend he couldn't believe that I got it for under 50 bucks. This is a quality item! LeatherUp is now my go-to source!
Very pleased with the quality of fabric and construction...not so happy with the fit. I ordered medium (I'm 5'10" 170 #s) and while the top fits fine, the bottom seems to be designed for someone weighing over 300 #s! I will keep it, and use it while riding my Sportster...just try to avoid walking around in front of other people. The pants look like they belong on a circus clown.
It's a great jacket. The leather is soft and supple, and it's not overly heavy. However, the medium I ordered is the smallest medium I've ever seen. The arm holes are very small, and were tight even wearing only a tank top. The back was too tight. I have another Xelement jacket in large, and it is too roomy, but great for bundling up in heavy sweaters, so I ordered this one medium. I'm not sending it back because I am a tailor, and am installing gussets all though the underarm, down the sleeve, and up the back. I will use heavy duty lycra under the arm and back, and it will be nice and flexible. I do love the jacket style and embellishments!
I bought the scarf to hold my long hair down when removing my helmet, and its very fashionable too!
Joe H. from Fresno, CA
I bought it for my friend as a late Christmas gift. She was a small to medium so I bought the medium. When the jacket arrived, it looked smaller than I imagined and feared it would not fit her. Luckily, when I gave her the jacket and she tried it on, it was a perfect fit. Form fitting yet she was still able to wear clothing underneath in comfort. She loved it, and in my opinion, a perfect jacket, would definitely buy from leatherup again.
Bandanna is to small but ok I guess. The customer service at Leatherup is sub-standard. Do not even try to get "any satisfaction" from customer service. Worst I have ever seen!
Really enjoy it. It fits well and stays on. Also made well.
I was hoping for it to fit a little lower over my ears but it just barely covers the tops. Cute look for an insanely low price!
Love it, fits great and my hair stays put, thanks!
It was a gift for my lady and she love it, Very well made worth the money
This one is a little thinner than the others I have purchased. However, this turned out to be a benefit as the others had a tendency to fog up my face shield. I use this to cover my nose and mouth while riding and block out smoke, sand, wind and to help keep my face warm in the rain and wind. Wonderful product and very useful.
I got this because the glare freom the chromed parts was too much. This actually helped out a lot but I wish it was made of better mesh material. I needed some air flow. It was hot. Other than that it still did its job very well.
Great product... Serves its purpose well. But it runs a little small.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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