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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Donna D.
Argentina
1 review
0 helpful votes
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Works as advertised. Helps is
October 10, 2019

Works as advertised. Helps is colder weather as well.

Date of experience: October 10, 2019
Stephen J.
Argentina
1 review
0 helpful votes
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I dont know what kind
October 10, 2019

I dont know what kind of expirience others have had but mine was fantastic. the service is unbelivable,the price is unheard of and the products are of good quality. the two piece rain suit fits well over even the heavest jacket I own and the strapes on the bottom of thr pant help keeps them from running up your legs. I give the product 5 out of 5 stars. dumbs up leatherup. customer for life.

Date of experience: October 10, 2019
Amy G.
Argentina
1 review
0 helpful votes
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Just got to use my
October 10, 2019

Just got to use my suit for the first time tonight. Jacket cut the wind great and kept me warm when my leather jacket wasn't up to the task. It seems well made and quite a bit heavier then I thought and even though I haven't used it in the rain I am quite confident it will keep me completely dry. I am 5'9" 185 lbs and ordered the medium. It is quite large on me even over my leather jacket. Probably could've have gotten away with a small but will not return. The medium will be fine.

Date of experience: October 10, 2019
Janet M.
Argentina
1 review
0 helpful votes
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I received the rain suit
October 10, 2019

I received the rain suit at the promised time. the suit fits very well and goes over my coverall with ease. I bought this suit to use for fishing as opposed to riding and it does exactly what I expected a quality rainsuit to do. It keeps me dry and warm. The only drawback to the suit is that there are no exterior or interior pockets. I like pockets to hold "stuff". As a suit for weather protection I rate this item at 100%

Date of experience: October 10, 2019
David K.
Argentina
1 review
0 helpful votes
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I have not had the
October 10, 2019

I have not had the chance to wear this while riding in the rain but I did wear it to my sons high school football game that was player in high winds and a driving rain. I was warm and dry the whole time. Comfortable to wear, well constructed, and looks very nice!

Date of experience: October 10, 2019
Kathleen B.
Argentina
2 reviews
0 helpful votes
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I'm 5'10' and 190 lbs
October 10, 2019

I'm 5'10' and 190 lbs and ordered a medium...it fit perfectly over my Xelement fabric armored jacket and pants. Excellent product !

Date of experience: October 10, 2019
Brenda K.
Argentina
1 review
0 helpful votes
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Great gear! Havent had the
October 10, 2019

Great gear! Havent had the chance to use it in the rain, but as far as warmth and keeping out the wind and cold. This suit rocks..Have been wearing the pants over jeans in low to mid 30,s and the jacket over a hoodie and a jacket without the liner.

Date of experience: October 10, 2019
Tom U.
Argentina
1 review
0 helpful votes
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I am new to cycling.
October 10, 2019

I am new to cycling. A close friend who is a seasoned rider told me one of my first purchases needs to be rain gear. He also stressed that get something good, not cheap. When I saw this and the price, I figured if it wasn't the quality I was looking for I could keep it as a spare. When I showed to to my friend he couldn't believe that I got it for under 50 bucks. This is a quality item! LeatherUp is now my go-to source!

Date of experience: October 10, 2019
Helen S.
Argentina
1 review
0 helpful votes
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Very pleased with the quality
October 10, 2019

Very pleased with the quality of fabric and construction...not so happy with the fit. I ordered medium (I'm 5'10" 170 #s) and while the top fits fine, the bottom seems to be designed for someone weighing over 300 #s! I will keep it, and use it while riding my Sportster...just try to avoid walking around in front of other people. The pants look like they belong on a circus clown.

Date of experience: October 10, 2019
Janet M.
Argentina
1 review
0 helpful votes
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It's a great jacket. The
October 10, 2019

It's a great jacket. The leather is soft and supple, and it's not overly heavy. However, the medium I ordered is the smallest medium I've ever seen. The arm holes are very small, and were tight even wearing only a tank top. The back was too tight. I have another Xelement jacket in large, and it is too roomy, but great for bundling up in heavy sweaters, so I ordered this one medium. I'm not sending it back because I am a tailor, and am installing gussets all though the underarm, down the sleeve, and up the back. I will use heavy duty lycra under the arm and back, and it will be nice and flexible. I do love the jacket style and embellishments!

Date of experience: October 10, 2019
Amanda R.
Argentina
1 review
0 helpful votes
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I bought the scarf to
October 10, 2019

I bought the scarf to hold my long hair down when removing my helmet, and its very fashionable too!

Date of experience: October 10, 2019
Martha M.
Argentina
1 review
0 helpful votes
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Joe H. from Fresno, CA
October 10, 2019

Joe H. from Fresno, CA

I bought it for my friend as a late Christmas gift. She was a small to medium so I bought the medium. When the jacket arrived, it looked smaller than I imagined and feared it would not fit her. Luckily, when I gave her the jacket and she tried it on, it was a perfect fit. Form fitting yet she was still able to wear clothing underneath in comfort. She loved it, and in my opinion, a perfect jacket, would definitely buy from leatherup again.

Date of experience: October 10, 2019
John B.
Argentina
1 review
0 helpful votes
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Bandanna is to small but
October 10, 2019

Bandanna is to small but ok I guess. The customer service at Leatherup is sub-standard. Do not even try to get "any satisfaction" from customer service. Worst I have ever seen!

Date of experience: October 10, 2019
Shirley T.
Argentina
1 review
0 helpful votes
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Really enjoy it. It fits
October 10, 2019

Really enjoy it. It fits well and stays on. Also made well.

Date of experience: October 10, 2019
Jim F.
Argentina
1 review
0 helpful votes
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I was hoping for it
October 10, 2019

I was hoping for it to fit a little lower over my ears but it just barely covers the tops. Cute look for an insanely low price!

Date of experience: October 10, 2019
Betty R.
Argentina
2 reviews
0 helpful votes
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Love it, fits great and
October 10, 2019

Love it, fits great and my hair stays put, thanks!

Date of experience: October 10, 2019
Nancy B.
Argentina
1 review
0 helpful votes
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It was a gift for
October 10, 2019

It was a gift for my lady and she love it, Very well made worth the money

Date of experience: October 10, 2019
Kevin Q.
Argentina
1 review
0 helpful votes
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This one is a little
October 10, 2019

This one is a little thinner than the others I have purchased. However, this turned out to be a benefit as the others had a tendency to fog up my face shield. I use this to cover my nose and mouth while riding and block out smoke, sand, wind and to help keep my face warm in the rain and wind. Wonderful product and very useful.

Date of experience: October 10, 2019
Ben U.
Argentina
1 review
0 helpful votes
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I got this because the
October 10, 2019

I got this because the glare freom the chromed parts was too much. This actually helped out a lot but I wish it was made of better mesh material. I needed some air flow. It was hot. Other than that it still did its job very well.

Date of experience: October 10, 2019
Joseph B.
Argentina
1 review
0 helpful votes
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Great product... Serves its purpose
October 10, 2019

Great product... Serves its purpose well. But it runs a little small.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States