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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Stephanie P.
Argentina
2 reviews
0 helpful votes
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Good fit, excellent quality, these
October 10, 2019

Good fit, excellent quality, these gloves provide great protection. I paid $39 for them but it was money well spent. The only down side, in my view is that they were made in Pakistan.

Date of experience: October 10, 2019
Virginia R.
Argentina
1 review
0 helpful votes
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Had a slight issue with
October 10, 2019

Had a slight issue with my first pair. Contected customer service and they sent a replace pair with no hassel. Very nice glove, they fit well and allow good ventilation also.

Date of experience: October 10, 2019
Nancy P.
Argentina
1 review
0 helpful votes
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I too bought mine in
October 10, 2019

I too bought mine in 2009 at $24.95, and finally after 7 years of year round riding the Velcro has finally given up. I plan on buying the same exact pair again. Too bad it went up so much :(

Date of experience: October 10, 2019
Jim P.
Argentina
1 review
0 helpful votes
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excellent gloves!! Exactly what I
October 10, 2019

excellent gloves!! Exactly what I was looking for and my son loves them!

Date of experience: October 10, 2019
Steven C.
Argentina
1 review
0 helpful votes
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Nice-fitting gloves. I haven't put
October 10, 2019

Nice-fitting gloves. I haven't put a lot of miles on them, but they wear well, and any tough seams are tamed with a touch of leather conditioner. I appreciate the wrist closure being able to go over or under the jacket.

And the customer service people are world-class. In a world that mostly makes one feel ignored at best, snubbed at worst, the LeatherUp staff is like dealing with an old friend: you know there won't be any problem.

Date of experience: October 10, 2019
Kimberly V.
Argentina
1 review
0 helpful votes
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Nicely made. I like the
October 10, 2019

Nicely made. I like the Snug fit so pay attention to the size chart. Decent protection with clear plastic over the knuckles. Perforated for cool riding in warmer weather. Good grip.

Date of experience: October 10, 2019
Sam H.
Argentina
1 review
0 helpful votes
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Decent gloves, haven't tried them
October 10, 2019

Decent gloves, haven't tried them in the cold yet so will see how warm they are. Fit is good and they seem very durable. Would order again.

Date of experience: October 10, 2019
Jeff K.
Argentina
1 review
0 helpful votes
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great quality glove. comfortable and
October 10, 2019

great quality glove. comfortable and warm. definitely only for cold weather, as liner does pull out when removed from hands if they are wet at all ( have to squeeze tip of middle finger while removing them to prevent liner coming out). have only use them a couple of times, can not speak of durability, but they do appear to be well made.

Date of experience: October 10, 2019
Dorothy W.
Argentina
1 review
0 helpful votes
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The fit and finish of
October 10, 2019

The fit and finish of these gloves are excellent. They are indeed well ventilated, and fit true to the sizing chart. They secure in place with a velcro strap, and I was initially over-tightening them and would get uncomfortable impressions on the radial aspects of my wrists after wearing them for prolonged periods of time, but I haven't noticed this since I started strapping them on less tightly. I have been wearing them for about a month so far and I'm very happy so far.

Date of experience: October 10, 2019
Michael S.
Argentina
1 review
0 helpful votes
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like these gloves. my second
October 10, 2019

like these gloves. my second order. but the price is kind of high.

Date of experience: October 10, 2019
Steve T.
Argentina
1 review
0 helpful votes
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These gloves run snug. I've
October 10, 2019

These gloves run snug. I've used them to go to work when temps were in the teens, although I have only about a 20 min commute on Pennsylvania Ave in DC to the Capitol. As with any glove, fingers start to get cold; and these are no different. Insulation is thin and the tight fit of the glove makes them more agile when accelerating and using the clutch and brake levers. The toggle tightening clasp around the wrist is a distraction and I'll probably cut it off eventually, but I usually zip the cuffs inside my jacket sleeves so really no problem. The gloves sometimes seem moist inside when I put them on so wondering if they are sealed so tightly the lining doesn't breathe? No bad smells yet and frankly I love these gloves because they are great looking and very responsive when riding, unlike some of their bulkier counterparts.

Date of experience: October 10, 2019
Elizabeth L.
Argentina
1 review
0 helpful votes
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I was a bit skeptical
October 10, 2019

I was a bit skeptical when I got the gloves about them being waterproof. Finally got a chance to ride with them. Was half expecting rain but not heavy rain so I threw these gloves and a top part of a rain suit in the saddle bags. Before I left the skies opened up and it POURED. I was soaked completely from the waist down, but my hands stayed dry.

The gloves are a little bulky but not bad for fall/rain gloves. In terms of looks they are pretty good. Fit though, it is a real pain getting my hands into them. Especially when they are already wet. That's the big and only downside to this glove.

Date of experience: October 10, 2019
Kathleen M.
Argentina
1 review
0 helpful votes
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The best price and the
October 10, 2019

The best price and the fastest shipping on anything before.Thanks

Date of experience: October 10, 2019
Mark E.
Argentina
1 review
0 helpful votes
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Great gloves! Comfortable and well
October 10, 2019

Great gloves! Comfortable and well made. Lining like to stick when removing them but it's not a real problem as long as you're smarter than a glove. When or if these wear out, I'll likely order another pair!

Date of experience: October 10, 2019
Jennifer V.
Argentina
1 review
0 helpful votes
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I bought this for my
October 10, 2019

I bought this for my wife. Had looked at several rainsuits at our local businesses and on the internet. After receiving her new rainsuit form Leatherup, we decided that this was superior to the one's we looked at, both in person and on the other internet sites. The quality is as good, if not in fact better that the others, at substantially less cost. She has not worn it in the rain yet, but if our experience with several other Leatherup products we have ordered in the last year, we fully expect this latest product received will be as good as represented.

Date of experience: October 10, 2019
Andrew U.
Argentina
1 review
0 helpful votes
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Greta suit. Comfortable, and looks
October 10, 2019

Greta suit. Comfortable, and looks good. The ONLY fault I can find, is that it has no pockets on the jacket. Great suit though, great price and keeps me dry and warm.

Date of experience: October 10, 2019
Brian A.
Argentina
1 review
0 helpful votes
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This rain gear seems to
October 10, 2019

This rain gear seems to the be highest quality I have owned yet. It is quite heavy and bulky to pack but if it keeps me dry I can accept that. The quality looks to be top notch. Unfortunately I have not had the opportunity to use it in the rain as yet. Living in FL and riding to work everyday I get plenty of riding time in the rain. No other suit out of 5 I have owned has been up to the task of keeping me dry. The rubberized seat panel really grips the vinyl seat of the bike; there will be no sliding around there. I ordered a large and it is quite roomy; I might have gotten by with a medium. Hopefully the roominess does not translate into excessive flapping and contating hot spots on the bike, but I know I can get these over anything else I am wearing.

Date of experience: October 10, 2019
Ruth K.
Argentina
1 review
0 helpful votes
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It weights 8lbs..says its packable??
October 10, 2019

It weights 8lbs..says its packable?? Haven't worn it yet, sure its quality protection but dang..need luggage bags to carry.

Date of experience: October 10, 2019
Elizabeth W.
Argentina
1 review
0 helpful votes
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This suit is heavy and
October 10, 2019

This suit is heavy and shielded. Keeps in warmth and rain out. Would be a bit better if sleeves were just 1" longer

Date of experience: October 10, 2019
Tom U.
Argentina
1 review
0 helpful votes
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The fit is good, we
October 10, 2019

The fit is good, we have not used them yet, but I think there going to work great.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States