On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I have to say that I am going to be a loyal leatherup customer. I just started shopping here and these gloves were one of my first purchases. These are nice gloves and will be very nice in the summer with the flow through ventilation. There was a small defect in a seam in the palm and the palm came apart on the first ride. I called leatherup and spoke with Loriena (she is awesome!) She helped me with the issue and sent out a new set the next day! The customer service is awesome!!!!!!!!!!
The gloves fit ok, but I still have a little trouble getting used to the carbon fiber protector on the first knuckle. It feels like it isn't quite in the right place.
Bought them for my brother. He loves them! Thanks!
Not the best quality, but they'll get you by. Definitely a summer only glove. Not much wrist protection.
Great pair of warm weather gloves. Well worth the money.
GLoves are Great, fit well, used the chart and measured just like the chart said fit perfect!
When I received I read the reviews and some of them claimed that they ran black dye. I soaked them in cold water and they didn't run so it seams that they have fixed that problem. The fit was comfortable and the quality was nice also. I haven't ridden with them on but they look and feel like they will do the job. Nice Glove!
These are excellent gloves. It keeps my hands cool during my rides.
These gloves worked great for me. They kept my hands cool when riding you can feel the air moving through. They fit well only issue was strap started coming off after a few months. They did save my hand from being scraped up and broken. I got into an accident and the knuckle protector held up minor dents and scratches on the knuckle protector. A van cut me off and caused me to get into an accident.
The X-large fit my hands well and are flexible and comfortable.
Fits well, breathes well, and is very comfortable. Can't beat the price.
I got them today, all the stiching looks very nice, and love the leather, but like all leather you need to break them in alittle, mine is alittle tight around the thumb, but that will be fixed once i wear them more. Overall they are a good looking gloves with alot of protecting. Great buy, I got a medium, the measurements were close so you can follow that when you get your pair.
I've used these same gloves in the past - they wear extremely well and fit fantastic!
They should sell for much more - BUT I'M GLAD THEY DONT !!!!!
These gloves are great for riding. They are well vented and they will keep your hands warm. I wear a large and fit perfectly. The only thing that I find to be bad about is the strap, it just seems weak. However if you're look in for comfortable gloves with a great price these are it.
Awesome product! Look and feel great at such low price. Large fit me very well. I am 6'1, 180 lbs. I will definitely order again from Xelement.
I bought these for my husband as a birthday gift. His needed replacing as they had been scraped up. With the old gloves, riding at night and caught in a rainstorm, his hands froze. With the new Xelement gloves, his hands have stayed warm, despite the weather. He thought the knuckle protectors would interfere with his grip. They don't. He loves the feeling of control that he has. ONE drawback. He has wide wrists and the length of the velcro strap closures are a little short, so after he gets the first glove on, it takes him a moment to put the second glove on.
Was really impressed when I received these. Haven't had a chance to use on ride but, fit and feel great. Can't wait to get on the road.
I bought these gloves and they're very comfortable, good leather, and I feel my hands protected with these. I use them in the summer heat of South Texas and they have good air flow.As always, leather up has the best prices and the best quality. I have ordered from leather up for the past 2 years, and all I can say, is I'm a Leatherup customer for life. Great products at a good price! Buy these, you won't be disappointed!
Alex-Weslaco, TX
Very impressive gloves the fit was spot on and I like the slight curve of the fingers they wrap around the throttle and there is no strain on your hands while riding. I received my order very quickly from LeatherUp. Keep up the great work and providing riders with great prices.
These are great gloves and I don't leave home without them.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members