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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jay A.
Argentina
1 review
0 helpful votes
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I love this product. Not
October 10, 2019

I love this product. Not only does it protect and look great, it freaks people out when they see the skull design - like, "Who is under that?" Breathes good so you don't heat up from not being backlash breathing, just a great biker product for half helmet use. I highly recommend it!

Date of experience: October 10, 2019
William C.
Argentina
1 review
0 helpful votes
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Recieved my mask a few
October 10, 2019

Recieved my mask a few days after ordering it, it pinches the bottom of my ear a little and seems to be just a little tight. Maybe after wearing a few times it might stretch a little. I will still continue to order from Leatherup.

Date of experience: October 10, 2019
Jack Z.
Argentina
1 review
0 helpful votes
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Exactly what I thought it
October 10, 2019

Exactly what I thought it would be! Fits, works, and Looks cool :-)

Date of experience: October 10, 2019
Deborah H.
Argentina
1 review
0 helpful votes
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I absolutely love this face
October 10, 2019

I absolutely love this face mask...

The black and white is perfect, it's not in your face bright, but definitely gets the point across.

I would definitely recommend this to anyone as I ALWAYS recommend leatherup.com to everyone.

Date of experience: October 10, 2019
Sam M.
Argentina
1 review
0 helpful votes
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I love this mask! Received
October 10, 2019

I love this mask! Received it in about a week, you can breath awesome in it, and it looks badass! It is a bit small, but it stretches so it's not a big deal.

Date of experience: October 10, 2019
Steve P.
Argentina
1 review
0 helpful votes
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Ordered this face mask and
October 10, 2019

Ordered this face mask and it came quickly. The velcro closure is somewhat cheaply made. Some of the stiching did not hold the velcro material on the mask. Will probably have to re-sew some of tht. The mask is bulky if you try to put uner your jacket but it does keep your face, ears adn neck warm. The cold air when breathing if stopped will cause your eye protection to fog up. Overall an OK product.

Date of experience: October 10, 2019
James H.
Argentina
1 review
0 helpful votes
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This face mask is just
October 10, 2019

This face mask is just what I hoped it would be. It is both warm and effectively deflects the cold wind from my cheeks and neck area permitting me to comfortably tolerate those frigid head winds that howl up under a full face helmet. It is a simple procedure to pull down to permit face recognition at security check points and I consider it a must have for winter time road trips as well as daily commuting. Darned good investment for your riding comfort!

Date of experience: October 10, 2019
Amanda I.
Argentina
1 review
0 helpful votes
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Plenty warm and easy to
October 10, 2019

Plenty warm and easy to use. My one gripe was that at first I would have to squash my nose to get it tight enough to stay in place while I was riding. I have worked with it a little to stretch out the bottom part of the "nose" without stretching the top seam and it now fits better. The "mesh mouth" is a nice feature

Date of experience: October 10, 2019
Charles F.
Argentina
1 review
0 helpful votes
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Bought this for my wife
October 10, 2019

Bought this for my wife because her neck gets cold sometimes while riding. It does the job and keeps her neck warms. It does only come in one size and so it a little big for a woman, but all in all a good produce.

Date of experience: October 10, 2019
George F.
Argentina
1 review
0 helpful votes
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the best company to purchase
October 10, 2019

the best company to purchase things from in the world thankyou leatherup.

Date of experience: October 10, 2019
Paul Z.
Argentina
1 review
0 helpful votes
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From a warmth point of
October 10, 2019

From a warmth point of view, this is exactly what I was looking for. The only downside is the size of the mesh, I wish it would extend a little higher to include the nose. With my full size helmet and breathing through the nose, it forces the exhaled air up around the nose and fogs up my glasses. I have to drop to below my nose to prevent that from happening. Not a big deal, just a minor drawback. Length is great, tucks right in, under my jacket. The velcro holds the whole thing nicely. No problem with it staying in place when I put my helmet on (I do keep it under my ears). I don't know how it will hold up to a full season and a couple of wash cycles, but at that price I'd just buy another one, no hesitation.

Date of experience: October 10, 2019
Jim Y.
Argentina
1 review
0 helpful votes
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Great piece of winter gear
October 10, 2019

Great piece of winter gear at a great price. I rode this morning with it, it was 38 degrees. Functioned exactly as I hoped it would

Date of experience: October 10, 2019
Sarah L.
Argentina
1 review
0 helpful votes
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What a difference wearing this
October 10, 2019

What a difference wearing this face mask. I don't feel like my chin and cheeks are freezing off. My glasses do fog up when I'm stopped, but I just open the visor. Saved by a little piece of micro fleece!!! Thanks

Date of experience: October 10, 2019
Virginia T.
Argentina
1 review
0 helpful votes
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Works as advertised and fits
October 10, 2019

Works as advertised and fits well. I would highly recommend.

Date of experience: October 10, 2019
Christine D.
Argentina
1 review
0 helpful votes
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This does keep you warm
October 10, 2019

This does keep you warm to about temperature 40F, however my helmet pushes it down. I will not ride without a helmet, so I have to push it up into the helmet. I was surprised how much I fogged up with the mask, thought it would be reduced, but it held in the heat. I recommend this for short rides around an hour or less. It is good quality material and sewing, the velcro is really strong.

Date of experience: October 10, 2019
Susan X.
Argentina
1 review
0 helpful votes
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fit well...how much can be
October 10, 2019

fit well...how much can be said. for the price it was a good investment for my cold weather riding.

Date of experience: October 10, 2019
Karen G.
Argentina
1 review
0 helpful votes
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It is amazing how much
October 10, 2019

It is amazing how much better riding in 30 degree weather is with this face mask. I also use it as a muffler during slightly warmer weather. It appears overpriced for the small amount of mico fleece but is well worth the comfort.

Date of experience: October 10, 2019
Pamela K.
Argentina
1 review
0 helpful votes
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Picked this up for the
October 10, 2019

Picked this up for the early morning rides during the winter and spring monthes. Being someone that wears corrective lenses, I find myself in the same boat as many others. Though this product has a mouth and nose vent, it isn't matching up with my face and the first few minutes of every ride results in fogging of my glasses. On a side note though, IT IS AWESOME for keeping the neck area warm.

Date of experience: October 10, 2019
Diane G.
Argentina
1 review
0 helpful votes
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This face mask feels great
October 10, 2019

This face mask feels great only draw back I can see is my glasses fog up

Date of experience: October 10, 2019
Shirley D.
Argentina
1 review
0 helpful votes
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Works well to fill in
October 10, 2019

Works well to fill in the air gap at the collar of a classic leather jacket. Feels nice across the entire face as well.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States