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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I love this product. Not only does it protect and look great, it freaks people out when they see the skull design - like, "Who is under that?" Breathes good so you don't heat up from not being backlash breathing, just a great biker product for half helmet use. I highly recommend it!
Recieved my mask a few days after ordering it, it pinches the bottom of my ear a little and seems to be just a little tight. Maybe after wearing a few times it might stretch a little. I will still continue to order from Leatherup.
Exactly what I thought it would be! Fits, works, and Looks cool :-)
I absolutely love this face mask...
The black and white is perfect, it's not in your face bright, but definitely gets the point across.
I would definitely recommend this to anyone as I ALWAYS recommend leatherup.com to everyone.
I love this mask! Received it in about a week, you can breath awesome in it, and it looks badass! It is a bit small, but it stretches so it's not a big deal.
Ordered this face mask and it came quickly. The velcro closure is somewhat cheaply made. Some of the stiching did not hold the velcro material on the mask. Will probably have to re-sew some of tht. The mask is bulky if you try to put uner your jacket but it does keep your face, ears adn neck warm. The cold air when breathing if stopped will cause your eye protection to fog up. Overall an OK product.
This face mask is just what I hoped it would be. It is both warm and effectively deflects the cold wind from my cheeks and neck area permitting me to comfortably tolerate those frigid head winds that howl up under a full face helmet. It is a simple procedure to pull down to permit face recognition at security check points and I consider it a must have for winter time road trips as well as daily commuting. Darned good investment for your riding comfort!
Plenty warm and easy to use. My one gripe was that at first I would have to squash my nose to get it tight enough to stay in place while I was riding. I have worked with it a little to stretch out the bottom part of the "nose" without stretching the top seam and it now fits better. The "mesh mouth" is a nice feature
Bought this for my wife because her neck gets cold sometimes while riding. It does the job and keeps her neck warms. It does only come in one size and so it a little big for a woman, but all in all a good produce.
the best company to purchase things from in the world thankyou leatherup.
From a warmth point of view, this is exactly what I was looking for. The only downside is the size of the mesh, I wish it would extend a little higher to include the nose. With my full size helmet and breathing through the nose, it forces the exhaled air up around the nose and fogs up my glasses. I have to drop to below my nose to prevent that from happening. Not a big deal, just a minor drawback. Length is great, tucks right in, under my jacket. The velcro holds the whole thing nicely. No problem with it staying in place when I put my helmet on (I do keep it under my ears). I don't know how it will hold up to a full season and a couple of wash cycles, but at that price I'd just buy another one, no hesitation.
Great piece of winter gear at a great price. I rode this morning with it, it was 38 degrees. Functioned exactly as I hoped it would
What a difference wearing this face mask. I don't feel like my chin and cheeks are freezing off. My glasses do fog up when I'm stopped, but I just open the visor. Saved by a little piece of micro fleece!!! Thanks
Works as advertised and fits well. I would highly recommend.
This does keep you warm to about temperature 40F, however my helmet pushes it down. I will not ride without a helmet, so I have to push it up into the helmet. I was surprised how much I fogged up with the mask, thought it would be reduced, but it held in the heat. I recommend this for short rides around an hour or less. It is good quality material and sewing, the velcro is really strong.
fit well...how much can be said. for the price it was a good investment for my cold weather riding.
It is amazing how much better riding in 30 degree weather is with this face mask. I also use it as a muffler during slightly warmer weather. It appears overpriced for the small amount of mico fleece but is well worth the comfort.
Picked this up for the early morning rides during the winter and spring monthes. Being someone that wears corrective lenses, I find myself in the same boat as many others. Though this product has a mouth and nose vent, it isn't matching up with my face and the first few minutes of every ride results in fogging of my glasses. On a side note though, IT IS AWESOME for keeping the neck area warm.
This face mask feels great only draw back I can see is my glasses fog up
Works well to fill in the air gap at the collar of a classic leather jacket. Feels nice across the entire face as well.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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