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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Love this jacket. It fits perfect and is a great price. Will order more items from Leatherup.com.
My wife loves this jacket, it was a great christmas gift.
Got it for my wife she usually gets a large but the x large fits great.
She likes the way it fits.
Just got to wear my jacket today and love it....it was warm and comfortable!
The wife loved the jacket. not only looks good, but fits nice too.
shipping was amazing. 6 days between order and delivery.
I will shop at LeatherUp again.
I purchased this jacket for my wife for her birthday. She normally wears a S/M, so I ordered a small and it fits like a glove! The material is sturdy and it looks good. The stitching was only ok, but what do you expect for under $70? It's still a great jacket for the price.
Excellent fit and nice for summer and cooler weather.
I couldn't be happier with this jacket. It fits perfect, is very warm and has great vents in it for the warmer days. You can take out the lining, open the vents, still be well protected and comfortable. Awesome.
This jacket is better than my husbands Joe Rocket jacket with all the same features at less than half the cost!
Love this jacket! Solid construction with a good full-sleeve zip out liner, comfortable fit. I'm in a very hot climate though and it's warm when the temps are up, even with the extras taken out. Still a great jacket for a great price.
This was a girft for the girlfriend...she likes it! A bit snug in some areas but overall a good fit. Summer and winter riding seasons will reveal more to her. Overall a good buy for the money.
My Lady loves the coat. Fit her great, Its light and with the liner its warm. thanks for the great buy.
My wife loves it!! The zip in liner is good for chilly weather with, and warm weather without.
Nice fit as well.
This jacket fits great on my wife and its great quality for a low price!
My wife loves it. Her face lit up with a smile while trying it on. Nice and comfortable yet has padding where needed for her confidence. The fit is perfect and adjustale for that perfect fit. I like the nice bright pink colored strips. I believe it communicates to the "cars on the road" to be careful of the lady on the back.
The jacket came without one of the shoulder pads. After a call to customer service, they immediately sent us a complete replacement set of pads. Thank you Isabella for your excellent customer service.!!
I highly reccomend LeatherUp.com for any of your motorcycle accessory needs. The price is REAL competitive and their service is top shelf.!!
Ride safe and happy..........
I got this for my wife and she loves it! I've been riding for 15 years and got my wife into riding when we met and wanted something comfortable, convertible and safe. the price on this can't be beat. quality is closer to a 3.5-4 but price and fast shipping more than make up for any shortcomings. right now wife only rides on weekends and if her riding increases we will consider a longer lasting jacket but this is great for beginners.
Fashionable AND Functional. Well constructed and well fitting.
I Love the jacket. It makes me feel protected yet it is quite comfortable. I wear a medium to large shirt or jacket and I ordered this in a large. It fits perfectly, snug but not too tight.
love it! but does run small.i usally wear large,ordered a x large,but still a little snug.very good quality!
Love my jacket! My husband purchased it for me as a birthday gift and as always, Leather Up carries great quality merchandise for such reasonable prices. My husband and I order all our leather/ motorcycle products from Leather Up and have never been dissatisfied with the merchandise. Not to mention, their customer service is WONDERFUL!!!! Thanks Leather Up!!!
Storm in Belton, TX
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members