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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I wear a small but ordered a medium to fit over additional cool weather clothing. It fits great. Has adjustable straps for an even better fit.
Fits like a glove! Tried it in cold weather for first time; was very warm, yet light-weight. I love it!
I love my new jacket. Only thing is, I usually wear a 2X and so after reading other reviews, I ordered a 4X and wish I would have gotten a 5X.
A GREAT jacket!! Rugged & durable yet looks good as well. Like the removable liner. I wear a medium, ordered a large & it fits like a glove!
Just bought this jacket, very well armored. I am tall (5'11") had to buy the 5X to get the sleeves long enough, fits very well, and long enough in the torso. Can't wait for the rain to stop, and the sun to come out the new jacket. Runs small, don't be afraid to order this jacket! Thanks LeatherUP!! Amy in Wisconsin
Very nice jacket..runs smaller than normal. I usually wear a 14 and had to order a 2x for it to fit.
Like most reviews, the jacket does run a bit small. I wear a medium but I ordered a large and it fits nicely. I've only worn it once and it is very warm, will be great on cooler days and the liner is removable. It's heavier in weight than I expected but comfortable and protective.
I *adore* my beautiful and stylish MC jacket! Everyone comments on it and can't believe it cost so little. I only wish I'd found you guys before I spent $185 on a similar jacket for my 13 yr old daughter! I love the fit, the color combination(s) and the abundance of options on this jacket. (tightening the sleeves and/or waist ... the many pockets ... ease of washing ... Once again LeatherUp has helped me to be safe AND stylish when I ride.
Excellent quality at a very reasonable price. Purchased for my wife and she loves it!
Fantastic product as always wouldn't buy motorcycle gear from any other company. Jacket much warmer then expected. LOVE IT
Great Jacket!! Fit is perfect and keeps me warm and looks great!
Very nice jacket well worth the money I recommend this jacket to anyone
This is a great jacket. I followed the reviews and ordered larger and it fits perfectly. Good quality and very comfortable!
Really like jacket. Recenlty took a close to 500 mile trip and got rained on. It worked good keeping me warm & dry. The only thing that bothers me is the velcro. the edges are sharp & tend to dig in. Trimmed them up and its ok.
I had never ordered from Leatherup and was extremely pleased with all of my purchases. This jacket is really nicely made. The pink is not too pink and the fit is perfect (I'm normally an Xlarge or 1x and ordered a 3x). Leatherup rocks!
I am well pleased in your sales department and this was our second order. I would recomend Leatherup to my friends. THANKS
Great jacket for the money. I purchased the black and white men's s jacket for myself and my wife liked it, and found this Xelement for herself. Very nice fit and holds heat well. We use for winter and fall weather jacket.
Kenneth A, West Palm Beach, FL
Wife appreciates Advanced Armored protection for various parts of the body.
Fits well and the pink is very visible to others. She also appreiciates the length of the sleeves.
I purchased an Xelement jacket for my wife of 40 yrs. The fit was great, she loved the color and has worn it on 2 bike trips over the Christmas break. I would very much recommend leatherup if you in the market for bike items.
Glad I read the other reviews and ordered 2XL for sleeve length. The side velcro gives a nice form fit. Overall quality is great for the price.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

