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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jeff E.
Argentina
1 review
0 helpful votes
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I wear a small but
October 10, 2019

I wear a small but ordered a medium to fit over additional cool weather clothing. It fits great. Has adjustable straps for an even better fit.

Date of experience: October 10, 2019
Mike S.
Argentina
2 reviews
0 helpful votes
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Fits like a glove! Tried
October 10, 2019

Fits like a glove! Tried it in cold weather for first time; was very warm, yet light-weight. I love it!

Date of experience: October 10, 2019
Bob K.
Argentina
1 review
0 helpful votes
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I love my new jacket.
October 10, 2019

I love my new jacket. Only thing is, I usually wear a 2X and so after reading other reviews, I ordered a 4X and wish I would have gotten a 5X.

Date of experience: October 10, 2019
Jessica E.
Argentina
1 review
0 helpful votes
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A GREAT jacket!! Rugged &
October 10, 2019

A GREAT jacket!! Rugged & durable yet looks good as well. Like the removable liner. I wear a medium, ordered a large & it fits like a glove!

Date of experience: October 10, 2019
John Z.
Argentina
1 review
0 helpful votes
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Just bought this jacket, very
October 10, 2019

Just bought this jacket, very well armored. I am tall (5'11") had to buy the 5X to get the sleeves long enough, fits very well, and long enough in the torso. Can't wait for the rain to stop, and the sun to come out the new jacket. Runs small, don't be afraid to order this jacket! Thanks LeatherUP!! Amy in Wisconsin

Date of experience: October 10, 2019
Jessica B.
Argentina
1 review
0 helpful votes
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Very nice jacket..runs smaller than
October 10, 2019

Very nice jacket..runs smaller than normal. I usually wear a 14 and had to order a 2x for it to fit.

Date of experience: October 10, 2019
Sandra I.
Argentina
1 review
0 helpful votes
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Like most reviews, the jacket
October 10, 2019

Like most reviews, the jacket does run a bit small. I wear a medium but I ordered a large and it fits nicely. I've only worn it once and it is very warm, will be great on cooler days and the liner is removable. It's heavier in weight than I expected but comfortable and protective.

Date of experience: October 10, 2019
Eric O.
Argentina
1 review
0 helpful votes
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I *adore* my beautiful and
October 10, 2019

I *adore* my beautiful and stylish MC jacket! Everyone comments on it and can't believe it cost so little. I only wish I'd found you guys before I spent $185 on a similar jacket for my 13 yr old daughter! I love the fit, the color combination(s) and the abundance of options on this jacket. (tightening the sleeves and/or waist ... the many pockets ... ease of washing ... Once again LeatherUp has helped me to be safe AND stylish when I ride.

Date of experience: October 10, 2019
Mike T.
Argentina
1 review
0 helpful votes
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Excellent quality at a very
October 10, 2019

Excellent quality at a very reasonable price. Purchased for my wife and she loves it!

Date of experience: October 10, 2019
Dan E.
Argentina
1 review
0 helpful votes
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Fantastic product as always wouldn't
October 10, 2019

Fantastic product as always wouldn't buy motorcycle gear from any other company. Jacket much warmer then expected. LOVE IT

Date of experience: October 10, 2019
Nancy W.
Argentina
1 review
0 helpful votes
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Great Jacket!! Fit is perfect
October 10, 2019

Great Jacket!! Fit is perfect and keeps me warm and looks great!

Date of experience: October 10, 2019
Thomas B.
Argentina
1 review
0 helpful votes
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Very nice jacket well worth
October 10, 2019

Very nice jacket well worth the money I recommend this jacket to anyone

Date of experience: October 10, 2019
Virginia U.
Argentina
1 review
0 helpful votes
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This is a great jacket.
October 10, 2019

This is a great jacket. I followed the reviews and ordered larger and it fits perfectly. Good quality and very comfortable!

Date of experience: October 10, 2019
Frank W.
Argentina
1 review
0 helpful votes
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Really like jacket. Recenlty took
October 10, 2019

Really like jacket. Recenlty took a close to 500 mile trip and got rained on. It worked good keeping me warm & dry. The only thing that bothers me is the velcro. the edges are sharp & tend to dig in. Trimmed them up and its ok.

Date of experience: October 10, 2019
Anna C.
Argentina
1 review
0 helpful votes
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I had never ordered from
October 10, 2019

I had never ordered from Leatherup and was extremely pleased with all of my purchases. This jacket is really nicely made. The pink is not too pink and the fit is perfect (I'm normally an Xlarge or 1x and ordered a 3x). Leatherup rocks!

Date of experience: October 10, 2019
Linda K.
Argentina
1 review
0 helpful votes
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I am well pleased in
October 10, 2019

I am well pleased in your sales department and this was our second order. I would recomend Leatherup to my friends. THANKS

Date of experience: October 10, 2019
Alex V.
Argentina
1 review
0 helpful votes
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Great jacket for the money.
October 10, 2019

Great jacket for the money. I purchased the black and white men's s jacket for myself and my wife liked it, and found this Xelement for herself. Very nice fit and holds heat well. We use for winter and fall weather jacket.

Date of experience: October 10, 2019
Tony A.
Argentina
1 review
0 helpful votes
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Kenneth A, West Palm Beach,
October 10, 2019

Kenneth A, West Palm Beach, FL

Wife appreciates Advanced Armored protection for various parts of the body.

Fits well and the pink is very visible to others. She also appreiciates the length of the sleeves.

Date of experience: October 10, 2019
Dorothy Q.
Argentina
1 review
0 helpful votes
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I purchased an Xelement jacket
October 10, 2019

I purchased an Xelement jacket for my wife of 40 yrs. The fit was great, she loved the color and has worn it on 2 bike trips over the Christmas break. I would very much recommend leatherup if you in the market for bike items.

Date of experience: October 10, 2019
Deborah P.
Argentina
1 review
0 helpful votes
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Glad I read the other
October 10, 2019

Glad I read the other reviews and ordered 2XL for sleeve length. The side velcro gives a nice form fit. Overall quality is great for the price.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States