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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I've had this jacket for a year now, and I really do like it. It's perfect at 65 degrees and under (basically late September through mid-May for where I live!), gets hot at 65 to 75 degrees unless you're moving, and would be too hot over that. I'm a big gal - wear a 20/22 - and the 5x fits well through the arms/shoulders/chest, but it is a smidge tight around the belly.
I love the jacket, but after having it just after a month, I noticed that one of the threads on one of the sleeves is unraveling. It is just passed the amount of time to return or exchange. I am so upset about this!
Very nice jacket. My gf wanted a different one so I ordered both and this is the one she ultimately chose as it is very stylish. The side corset ties allow for it to hug the figure and the sleeves were long enough. She is 5' 10" so we had some concern, but no problem. Very good value for the money.
Great ladies jacket, purchase for friend. She loves it and it fit well
I love this jacket! Perfect fit and perfect weight for warm weather riding! I also love the body armor! A must have!
Wife loves this jacket . It's the 3rd one I have purchased from leather up. Great place to buy from. These Xelement jackets are the best buy out there.
I love this jacket, but I do find it a bit warm. Ultra-cool jacket though!
This is my 2nd riding jacket I've purchased & luv the look & a great fit! I can't wait for the cooler weather to start wearing it!!!
I'm 5'1" 125llbs c34 bust line I got a medium, and had to send it back for a large..alittle big in the shoulders and still alittle short in back for my likeness but I love the removable armor, arm vents and inside pockets
A great jacket for a great price. Got it for my fiancee for a trip to the mountains. Kept her warn and dry, she is very happy with the light weight and looks!
Nice jacket! Very versatile, plenty of pockets with the liner in it. I removed the shoulder and back armor but left the elbow/forearm armor as I really don't notice it in there. I ordered my jacket using mainly my waist measurement and it fits great! I'm very pleased with this purchase!
This item is great. The material is great and I real love the style of it. Would definitely recommend to my friends
I love, love this jacket and would recommend it to anyone for comfort and not too hot!
I love it!!!!! Both my daughter and I have worn it and it kept us very warm. I would strongly recommend this to everyone. I did go a size up from my normal and it was perfect. Thank you
Just received my jacket but I have to exchange it for one size up, it is not true to size when comparing it to your normal jackets. I purchased a Large but in fact need an XL. Jacket is however GREAT quality and neat fit and durable looking. Can't wait to get it in the correct size!! Love it!!!!!!
I FREAKING LOVE THIS JACKET!!!! It is the first armored jacket (heck, motorcycle jacket for that matter) that I have ever purchased, and I am quite pleased with my choice. I used it for a trip and was glad I had invested in it. The other day I took out the armor pieces in order to clean it and they came out fairly easily...the jacket itself held up when I put it in the washing machine. It is also nice that the insulating piece comes out so easily. My only concern is the fitting - if you like to wear layers, like myself, you will want probably 2 sizes bigger. I ordered 1 size larger based on what everyone was saying, and although it is very form fitting and cute, it leaves little room to add anything besides a t-shirt or tank under it. Other than that, I am so pleased with this jacket and plan to order from LeatherUp again - I received the jacket very well packaged, in a timely manner, and I believe it was money well spent!!!!
Overall this is a nice looking jacket. The cost is kept down, by going cheap on the finishing touches. For example, all the metal rings, and tabs sewing them could have used a tad more attention to detail. Detail that only the owner will notice. Which make the jacket very acceptable.
SIZING: Pay attention to the sizing. My girl normally wears a medium or even small... however the size of this jacket had be a XXL. I had the same issue when purchasing a jacket for myself here a few years. Sizes run small.
I could not believe the quality of this jacket when I recieved it. It's rugged, very nice looking and comfortable. Thanks once again for a great product.
Pam
This is an excellent jacket! It's warm, and due to all the zips and clips it fits really well.
Really nice. Would recommend. It fits great and has a lot of protection. I love that the pads are removable.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members