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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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WOW, I was really surprise to see the quality of jacket for the price. It was my first time ordering from Leatherup. I've been looking at HD leather jackets but turned away due to the high price. The leather was thick and heavy giving you the sense of protection. Im really happy with my purchase, do strongly recommend. Will buy again....
Shipping was fast, jacket fit just right, like the quality of the jacket
Great quality jacket at a good price....super fast shipping as usual.
nice riding jacket. great price good fit no complaints
This jacket is everthing that I was looking for riding. It is great leather with all the vents needed. It has armour and zippered sleeves. It is more that I expected for the money.
For the money this is an excellent buy. I'm 5'9" and 206 lbs and I ordered an XL. It fit for the most part. I had to take out the elbow pads so my arms would fit but that sort of thing is normal for someone who lifts weights. The jacket is very heavy and looks great. Sort of a new version of an old school jacket. I choose this instead of a $350-$500 jacket and I'm glad I did. I'll report back if it doesn't hold up. I'm pretty hard on my gear.
This is one great jacket, nice thick well made with full protection. I ordered 2xl and I wear xl in shirts, fits like a glove snug but not tight with liner in. I will be taking it out since I live in S. FL and we tend to be on the warm to hot side. Sleeves are just past wrist which is where they should be for protection and I am 36/37 sleeve. This is a great value and sure to last a long time. Service is great and I will be returning for all my leather, thanks Leatherup!
December 13, 2013
Chip W. from Bogalusa, LA
Quality product. Although a little short & sleeves a tad long, satisfied w/ fit. Ordered xxl (5'9"-210#) & can wear leather vest under. Looking forward to testing in a few
great jacket for the price. fits small,i usually wear an extra large but i went up to a double x....could have went up to a 3x. just can't wear heavy layers. i am completely satisfied with the jacket. great product. iwill order from leather up again!!!
Hey,.. got it as a Christmas gift for my Husband. He likes it and is wearing it. I consider that a 5 star rating.
Fast shipment and very reasonable.
This was an outstanding buy. Works great. Only problem was delivery. Do not care to use fed ex for anything else. Go usps
I never owned a Motorcycle Jacket before. It was a surprise. The weight troubled me for a little, but I am adjusting. I wore the coat on four or five times when my son was here. It wore good.
James Stephen Deaton
The OTHER Candidate for the President of the United States
This jacket seems to well built but, the leather is pretty stiff making it some what binding. The sleeves are very slim and the length of the sleeves is too long. I even had my 6'3" brother-n-law try it on and it was too long for him as well. But for the money, what can you expect. And speaking of the money, it is still a good value compared to spending $400-$500.
Very nice, heavy, quality jacket. I was debating between an XL and XXL. All my other clothes are XL and I'm 6'3" and 220. I went with the XL and it is perfect. I can still get a sweatshirt under it if needed.
Ordered as gift for my sons first leather jacket fit is perfect great quality!
Great jacket! I bought this for my husband for his birthday and he was very pleased. He loved the armor protection throughout the jacket and the fit was perfect. Over all a great jacket and very affordable.
Great jacket. Very heathy leather. I'm 5'7" and wear 36/38 pants and bought a large and it fits just right. The sleeves are a tad bit long but nothing to worry about. The armor is great and doesnt move around like some jackets. It's January now and the jacket is very warm for riding on colder days. Overall a GREAT jacket and a really great value!
I love this jacket. It arrived in about 4 working days. This is not lambskin but still has flexibility. The jacket has a a medium heavy feel, it looks and feels like it's built to last. It looks cool, tough, and slick all at the same time. The blacked out hardwear is a nice touch. Did I say inside gun pocket :) along with another inside storage pocket on the right side. I am 5' 10'', 222 lb's, and I ordered the XXL. At first I thought I feel a little bit of snugness, but then I remembered to take out the liner and elbow/shoulder pads. This jacket fits perfect. It has just enough of a roomy feel without that walking around stiff wearing a suit of armor feeling. The sleeves are just a tad bit long but nothing you'll even think twice about after you've been wearing it for awhile and gotten use to it. If I thought this jacket is great now, I can't wait till it has a few years of breaking in and distressed look to it. All in all i'm very happy indeed with this jacket.
Got this Coat two weeks ago and love the quality and fit very heavy leather and durable. I ordered a 2XL it was a little big but perfect since I will be layering other things under it. The arms are long and perfect for when you are on the bike. Would recommend this to anyone that is looking for a new coat.
This is a cool weather jacket, not for weather below 50 degrees F. The zippers allow cold air to flow through even when zipped. Very sturdy leather, looks good. Sleeves come down to halfway of palms even when hands are on handlebars.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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