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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I feel it's a little deceptive to say it is "premium quality leather", when in fact it is "genuine leather", the second to lowest quality of leather. The only leather of lower quality is "bonded leather" which is basically just leather shavings that are glued and pressed into a sheet so that it resembles leather.
A zipper for the upper arm vent broke the first time I put the jacket on, but Leatherup was great about the exchange process. They get five stars from me (I'm assuming the "premium quality" description comes from Xelement, not Leatherup). The jacket I'm not so sure about.
Honestly a better quality jacket than I expected, it is heavy! With the removable liner, you can get three seasons out of this. I really don't see this as a summer jacket, even with the vents, but that is just me. Comfortable, feels sturdy, looks freaking great! I am 5'10, 215 lbs, got an xl, fits perfectly!
Not a bad price, nice and heavy leather, arms are a tad long on me but will work, the body fits well I ware an XL shirt and the coat is a LG if that helps anyone out like most I'm just a tad big in the mid section.
I picked this jacket as a gift for my father in law. I checked it out when it arrived to make sure it was worthy. WOW !! The leather is sturdy, fit is perfect, looks classy, The shoulder armour is easily removable, the inner pockets are DEEP, the venting is quite useful and includes small vent holes for the armpits. He absolutely loves this jacket ! I am surprised at the high level of quality for the price. There are much higher-priced jackets that do not even approach the quality and craftsmanship of this jacket.
love this jacket i'm 5' 10" 210 lbs got the xl fits great . nice heavy thick jacket, removed elbow pads and use it as a casual jacket as well. i had to check off the durability on the questionnaire but i just got it so who knows .
My husband is 6'3" 250 pounds. The 2xl is to small in the arms and across the chest, but it will fit when he takes out the lining. He loves the style so I will be ordering him a 4xl in the same jacket for winter riding.
Great quality jacket.
Excellent Jacket! It feels very durable. I love all of the features on and in it. Shoulder and arm pads give me a lot more confidence that if end up rolling around the ground it will protect me. I have used the liner at 30-35 degrees F and kept very warm. Had to remove around 40 degrees or so, got too warm. Took out liner and was just fine. Rode in weather that started at 55 and ended up 70 and opened a couple of vents and it was fantastic. It is an absolutely great jacket! Excellent value for the Money and workmanship.
All I can say is WOW... There is 10 pounds of leather in this jacket!!! Exceptional value, can't wait until it is broken in... I have made several purchases from leather up in the past coupe of months and have never been disappointed... Ride hard y'all...
The jacket looks and feels great. At first I didn't like that the sleeves were so long, but after a few rides in 35-40 degree weather, I can feel the benefits of the longer sleeves. And on slightly warmer days, I cuff them in to shorten them a little. The removable liner makes it a little warmer when you need that little "extra" and very comfortable when you take it out for an afternoon ride. The "real" leather smell when you first take it out of the box was a little overwhelming, but that's just the nature of real leather. I especially like the vents for when the temperature warms up a little. It's a very comfortable jacket.
Very well made jacket..not thin cheap leather as you might expect for the price. Very happy with the jacket!
Recently lost weight and wasn't sure what size to get. Went with the 2xl, the fit is a little tight but not too bad. Overall the jacket seems well built and should last.
Great jacket, I wear a large in all things, but got the XL for a bit looser fit and so I can wear more than a shirt under it, so arms were near the ends of mid fingers when wrists are loosened. Besides at 66 I seem to grown into larger clothing than smaller! Great construction, protection and with the removable lining adaptable. You can't beat Leather Up for value and quality. This is my second jacket from LU since my first was a mesh, I came back for value and quality, I can trust.
Really like the jacket but ordered based on your sizing info and it was too big even with the lining in it. have to return it for next size down.
This jacket is everything anyone could want in a safe, warm armor. 1st class leather & stitching. Solid zipper and snaps. Just a great jacket & the price is a major plus.
This jacket is amazing. I am a medium fit. (185 lbs 5'11) so i ordered a large because they come one size smaller i guess and man if fits perfectly. Heavy,comfortable and makes you look awesome.
No need to spend 400-600$ on one of those brand name jackets. Yea they say "but its made in America and yours isn't" what i say to that is stop trying to cheat your fellow Americans by trying to rob them all the time and maybe we will buy american.
overall very pleased.
I ordered a Large jacket. I'm 5'-10" tall and weigh 175 lbs. My chest measures 42 with a full breath. The large fits perfect. I normally wear a large in most shirts and jackets as well. The jacket seems to be very high quality and it's very heavy. I've only worn it on 2 motorcycle rides so far and it performed well. It was in the 80's on both rides so I took the liner out and had all the vents open. It was very comfortable and had good airflow. When stopped it got a little warm but that was to be expected. If the jacket holds up for the long haul, it was a steal of a deal. I love it and will definitely buy from LeatherUp again.
Purchased this jacket for my brother. Can't get him to take it off. ordered 2XL (1 size larger than his normal) perfect fit. He can't believe the quality.
Nice snug fit. Ventilation is good for summer heat. Not exactly sure how well they'd protect in a fall. One complaint the dye does run onto your hand when you sweat.
Just got them and have to say they seem to be a good glove,I do not want to go down hard wearing them. They are a good summer glove but there is not any real substance to them as far as road rash protection
I've had these gloves for about a month and loved them, they are great dry summer glove, however, if you get caught out in the rain, the dye in the leather will come off on your hands. The dye did come off fairly easy with a little scrubbing. I still like the gloves, what do you expect for $15.00?
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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