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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Just received my jacket, very pleased with the item. I am 5,10 235lbs XL fits perfectly. Cannot wait until the weather cools here in FL to wear it on a ride.
I love this jacket. Looks great on me and it's not too hot when riding in the summer. Delivery was excellent. I am 5' 10 , 215lb and I got an extra large. It fit perfect. I am very happy with the jacket and would recommend it highly.
I'm 5'9" 180lbs 34" waist and the Large is a little loose. However, it works great with my concealed Glock 23 in a 5.11 thumb holster. The Jacket is nice (made in pakistan) the smell is great. The insulation lining is good and the mesh lining itches like crazy! The insulation lining zipper is not YKK however all other zippers are. The zipper around the wrist is unzipped it opens completely. The pockets are lined with something soft kind of like fleece. The inner pocket on the left does not have a button to secure anything to place in it. The jacket is a soft leather but my left and right movement are not perfect. If you wear in cold weather I recommend gloves with a big gauntlet.
I am 5'11" and 220lbs and the XL version has a lot of room in the stomach area. That is OK because I am going to fill-pack the difference with pie until snug. Arm length is also fine.
This was a gift and the recipient was very excited to receive it and it fit him like a glove.
I bought this for my boyfriend. He loves it and looks great in it. He's 6'1, 195 lbs, good shape. The XL fit like a glove. Very high quality, heavy weight leather. Very well made in every detail. He thought I spent a LOT more money on this jacket than I did. Great price. I love the slightly worn look of the very dark rich brown finish. Looks almost black. Very stylish looking. Very warm when the lining is in it. He looks super sexy in this jacket. I highly recommend it.
Very nice jacket for the price. Great looks, fit and finish are very good. I wear a 2XL, ordered a 2XL and it fit perfect. This jacket is made for riding, if you're going to wear it around town for fashion, this is not the jacket for you.
I REALLY like this jacket. I ordered a large and the fit is good (I'm 6' 1" and 190lbs). The leather is soft and pliable, looks good!
Bought this jacket for my son. He loves the free-air flow through the entire jacket. He also like the optional liners (2) included with the jacket. lastly he likes the race-effect patches on the shoulders. He said it gives the jacket an aggressive look.
Very nice jacket. Keeps the cold/wind out. the adjustable arm naps are very helpful. The foam armor is a little gaudy but overall a great jacket.
awesome jacket well ventilated, three inner liners, great look, thanks.
Received my jacket and was more than pleased with it overall. A 2XL fits me fine in any other shirt, jacket or coat. This 2XL jacket fit me like an XL. I couldn't raise my arms to shoulder height. Other than the sizing, I was pleased with it and can't wait for my 3XL to arrive.
This is a fantastic jacket. It is very comfortable, even with the armor padding in place. Looks very sharp.
Good quality and very versatile. 6'-0" and 195lbs. I wear a 42-45 suit coat and ordered the XL. Fits good and without the liners may be a little large but with the liners fits fine. Mesh allows for good air flow. Overall I would have no problem recommending.
This jacket saved my a**...Took a fall at about 50 MPH on the freeway with only small rash on elbow and waste..The jacket is a gonner, but hey, thats what it is made for. Unfortunately, I did not have gear on my legs so you can see a bit of kneecap on the left side.. (Get protective pants!!!)
Other than this jacket saving me from some MAJOR issues and doing its job wonderfully, it also breaths really well on a hot day (-liners of course!)..My buddies in their leathers were jealous.. On top of that, the warmth liners REALLY work on a cold day- the both of them together work almost too good. The only minor issue I had is that my left elbow pad did not sit (hug) my elbow on the left side that well, which was a bit annoying. Over time I it worked itself out tho.
All in all this jacket is AMAZING, and you can bet I will be buying another one...Just as soon as I get my bike back up and running.... RIDE SAFE, WEAR GEAR!!
This coat gives great protection while keeping me cool, even in 90 degree weather. Xelement quality is above normal, however one of the snaps on the winter liner was broken, and the pants to coat zipper was sewn in backwards, just minor to my fondness of this coat.
The jacket is good quality except for the lining. I just wore this on a trip through the Colorado Rockies and the vinyl lining does little to keep your arms warm. There is no other lining down the arms so when the vinyl gets cold it transfers to you skin. I found it to be OK if I layered underneath. The mesh Jacket portion is very good however.
My new motto ATGATT. All the gear all the time. Hit a deer helmet did great job. Will be even better protected from now on. Buy now the best of safety equipment is just barely good enough. This jacket may just let you walk away.
jeff, Everett wa
Jacket is great! I love the style and quality of jacket plus it keep you safe at night with the reflective lining. I bought a large, Oh and I bought a different jacket prior to this one but exchange was no hassle. would deffinitely buy from you guys again. Thank you!!!!!!!!!!!!!!!!!!
great jacket feels real good, not made for real cold weather but for warmer weather loved it , very light when u take out the inside linning . pricing very good would recomed for cool weather .
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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